“Fit to Sit” : can you please everyone?Sandi Marshall : Policy Advisor Student Cases
Questions that are being askedYesterday on a JISC mail site the following questions were posed• Have you considered introd...
Why?There are snags with extenuating circumstances procedures :• risk of inconsistency in interpretation across the Univer...
The Exeter experience• 500% increase in Stage 2 appeals over three years• 250 appeals in 2011/12 – half of them late mitig...
Who has introduced Fit to Sit?Of 24 Russell group Universities, the following have Fit to Sit• Birmingham University• King...
Positive ResponseThose Universities who have introduced it report• a clearer message• more consistency• fewer appeals eg S...
Basic Principles• by submitting an assessment or sitting an exam you confirm youare fit to do so• extenuating circumstance...
Snags from the students’ point of view• you must make decision before the exam• if you leave it too late to get a decision...
Other considerations• disability discrimination act• how quickly can you turn around the decisions?• might you have to tak...
The case of Shelley MulgrewShelley wakes up the day before an exam with stomach ache. TheGP says she has gastro-enteritis ...
Fit to Sit : the way of the future ?Contact me:Sandi Marshall01392 722202
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Developing a good practice framework for student complaints - Sandi Marshall

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Developing a good practice framework for student complaints - Sandi Marshall

  1. 1. “Fit to Sit” : can you please everyone?Sandi Marshall : Policy Advisor Student Cases
  2. 2. Questions that are being askedYesterday on a JISC mail site the following questions were posed• Have you considered introducing a Fit to Sit Policy?• What was the reaction?• If you have, did it reduce the number of appeals?
  3. 3. Why?There are snags with extenuating circumstances procedures :• risk of inconsistency in interpretation across the University• students attempt to raise marks or classification• increasing number of appeals based on late mitigation
  4. 4. The Exeter experience• 500% increase in Stage 2 appeals over three years• 250 appeals in 2011/12 – half of them late mitigation
  5. 5. Who has introduced Fit to Sit?Of 24 Russell group Universities, the following have Fit to Sit• Birmingham University• Kings College London• LSE• Queen Mary’s
  6. 6. Positive ResponseThose Universities who have introduced it report• a clearer message• more consistency• fewer appeals eg Sunderland : MPharm drop in appeals from 16in 2004/5 to 0 in 2006/7
  7. 7. Basic Principles• by submitting an assessment or sitting an exam you confirm youare fit to do so• extenuating circumstances will not be accepted unless you candemonstrate your judgment was impaired• a deferral or extension may be granted• proxy marks or other similar devices are not permitted
  8. 8. Snags from the students’ point of view• you must make decision before the exam• if you leave it too late to get a decision before the exam you riska mark of zero being recorded
  9. 9. Other considerations• disability discrimination act• how quickly can you turn around the decisions?• might you have to take the decisions centrally?• ref/def period and international students (Imperial and Edinburghexpect students to re-sit in the UK. Imperial, Queen Mary’s andLSE have no re-sit period. Students have to wait until next session)
  10. 10. The case of Shelley MulgrewShelley wakes up the day before an exam with stomach ache. TheGP says she has gastro-enteritis and sign a certificate to that effect• at a University without a Fit to Sit Policy she could sit the examand also put in for mitigation• at a University with a Fit to Sit Policy she must decide whether totry the exam and underperform or not attend and risk a mark ofzero
  11. 11. Fit to Sit : the way of the future ?Contact me:Sandi Marshall01392 722202

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