AUA Planning Forum 9/10 th  February 2012 Student Finance Paul Smith, Head of Business Service Development,  Student Loans...
Agenda <ul><li>Fee Payments System  </li></ul><ul><li>Fees Policies  </li></ul><ul><li>Student Finance IAG </li></ul><ul><...
SLC’s Role & Accountabilities     England Wales N-Ireland Scotland Information & Guidance    SLC with Partners Local Autho...
Fee Payment Rules <ul><li>New regime applies to courses after 1 st  Sept </li></ul><ul><li>FT = termly payments released u...
Fee Payments Schedule <ul><li>First instalment payable 16 th  Oct </li></ul><ul><li>Feb and May approx 3-4 weeks after sta...
Maximising Fee Payments  <ul><li>Students applications on-time and accurate  </li></ul><ul><li>National Insurance & passpo...
Maximising Fee Payments - Attendance  <ul><li>Registration process </li></ul><ul><ul><li>Attendance at the “start” of term...
Student Advice & Guidance  <ul><li>Apply early </li></ul><ul><li>Full fee loan requests – ask for maximum </li></ul><ul><l...
AY11/12 – Applications Processed 2 nd  October 1.1M 1.0M Projection (required to clear all applications) if  to meet Main ...
University Fees Policy <ul><li>Billing for no fee loan application </li></ul><ul><li>Billing for balance of fee over loan ...
Franchise Management  <ul><li>The course owner in the student finance systems does the admin work.  </li></ul><ul><ul><li>...
Management Information <ul><li>Student income profiles </li></ul><ul><li>Student application characteristics </li></ul><ul...
Data Sharing <ul><li>Govt depts </li></ul><ul><li>OFFA, HEFCE, HESA </li></ul><ul><li>UCAS Applications  </li></ul>
HEI Contact & Relationships  <ul><li>HEI primary contacts </li></ul><ul><ul><li>Links to Planning Managers ? </li></ul></u...
HEI Seminars & Training  <ul><li>Annual seminar event, March </li></ul><ul><li>Regional service forums for universities, J...
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Planning Forum - Understanding the Student Loan Company

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Planning Forum - Understanding the Student Loan Company

  1. 1. AUA Planning Forum 9/10 th February 2012 Student Finance Paul Smith, Head of Business Service Development, Student Loans Company
  2. 2. Agenda <ul><li>Fee Payments System </li></ul><ul><li>Fees Policies </li></ul><ul><li>Student Finance IAG </li></ul><ul><li>Franchise Arrangements </li></ul><ul><li>Management Information </li></ul><ul><li>Data-Sharing </li></ul><ul><li>Contact Management </li></ul>
  3. 3. SLC’s Role & Accountabilities     England Wales N-Ireland Scotland Information & Guidance   SLC with Partners Local Authorities (SLC materials) Local Authorities (SLC materials) SAAS Applications and Assessments   SLC Local Authorities (SLC systems) Local Authorities (SLC systems) SAAS Attendance & Customer Payments   SLC SLC SLC SLC loans SAAS grants Attendance & Fee Payments   SLC SLC SLC SLC (non-Scottish) Repayments   SLC SLC SLC SLC Customer Enquiries   SLC SLC SLC SLC & SAAS Bursary Administration (HEBSS)   SLC SLC SLC SLC & SAAS
  4. 4. Fee Payment Rules <ul><li>New regime applies to courses after 1 st Sept </li></ul><ul><li>FT = termly payments released upon +ve attendance </li></ul><ul><li>PT = first term payment requires +ve, then paid unless withdrawal or change </li></ul><ul><li>Fixed fee loan %s - 25/25/50 </li></ul>
  5. 5. Fee Payments Schedule <ul><li>First instalment payable 16 th Oct </li></ul><ul><li>Feb and May approx 3-4 weeks after start of terms </li></ul><ul><li>Attendance confirmations 10 days before payment date. </li></ul>
  6. 6. Maximising Fee Payments <ul><li>Students applications on-time and accurate </li></ul><ul><li>National Insurance & passport numbers </li></ul><ul><li>Call for courses likely October each year </li></ul><ul><li>Full fee loan after waivers applied for </li></ul><ul><li>Prompt changes of details </li></ul>
  7. 7. Maximising Fee Payments - Attendance <ul><li>Registration process </li></ul><ul><ul><li>Attendance at the “start” of term </li></ul></ul><ul><ul><li>Remote, online, early registration </li></ul></ul><ul><ul><li>Integrated confirmation process </li></ul></ul><ul><li>Student finance applications to other universities </li></ul>
  8. 8. Student Advice & Guidance <ul><li>Apply early </li></ul><ul><li>Full fee loan requests – ask for maximum </li></ul><ul><li>Income-variable </li></ul><ul><ul><li>Must apply for means-test even if no grant </li></ul></ul><ul><li>Consequence of not applying for the maximum </li></ul><ul><li>Guidance </li></ul><ul><ul><li>Student Information system remits </li></ul></ul><ul><ul><li>Check NI number carefully </li></ul></ul><ul><ul><li>Passport up-to-date? </li></ul></ul><ul><li>UCAS data-share </li></ul>
  9. 9. AY11/12 – Applications Processed 2 nd October 1.1M 1.0M Projection (required to clear all applications) if to meet Main Term Start Date
  10. 10. University Fees Policy <ul><li>Billing for no fee loan application </li></ul><ul><li>Billing for balance of fee over loan </li></ul><ul><li>Mid-term withdrawals </li></ul><ul><ul><li>Full term fee or pro-rata </li></ul></ul><ul><ul><li>Direct collection for gap between tuition cost anf max loan % per term. </li></ul></ul><ul><li>Transfers between courses / institutions </li></ul><ul><li>Timing for payment of bursaries </li></ul><ul><li>Timing of fee waivers </li></ul><ul><li>UUK/Guild HE/ HEW guidance </li></ul>
  11. 11. Franchise Management <ul><li>The course owner in the student finance systems does the admin work. </li></ul><ul><ul><li>Franchise colleges proximate to the student, and therefore fees transfer is offline </li></ul></ul><ul><ul><li>University applies central management and gets fees directly </li></ul></ul><ul><ul><li>HEFCE data-sharing </li></ul></ul><ul><li>Consider UCAS data-sharing </li></ul><ul><li>Colleges views </li></ul><ul><ul><li>Directly funded margin places </li></ul></ul><ul><ul><li>Single course provision to meet multiple franchise arrangements. </li></ul></ul>
  12. 12. Management Information <ul><li>Student income profiles </li></ul><ul><li>Student application characteristics </li></ul><ul><li>Graduate characteristics </li></ul><ul><li>Sector Comparisons </li></ul>
  13. 13. Data Sharing <ul><li>Govt depts </li></ul><ul><li>OFFA, HEFCE, HESA </li></ul><ul><li>UCAS Applications </li></ul>
  14. 14. HEI Contact & Relationships <ul><li>HEI primary contacts </li></ul><ul><ul><li>Links to Planning Managers ? </li></ul></ul><ul><li>HEI bulletin recipients </li></ul><ul><li>SLC relationship managers </li></ul><ul><li>SLC operational help desks </li></ul>
  15. 15. HEI Seminars & Training <ul><li>Annual seminar event, March </li></ul><ul><li>Regional service forums for universities, June/July & November </li></ul><ul><li>Seminar programme for colleges </li></ul><ul><li>Speaker engagements and attendance at others’ events </li></ul><ul><li>1-2-1 visits </li></ul><ul><li>Occasional targeted training </li></ul>

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