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SAPience UserDay 2015 TheValueChain UMICORE sap_building_blocks

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Umicore: materials for a better life.. SAP: business processes and building blocks for a better life!,

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SAPience UserDay 2015 TheValueChain UMICORE sap_building_blocks

  1. 1. Umicore: materials for a better life … SAP: business processes and building blocks for a better life! Agile and lean SAP rollouts in a global context Kurt Blaton Partner at TheValueChain 1 Joris Peeters Head of Business Applications at Umicore SAPience.be User Day ‘15
  2. 2. SAPience.be User Day ‘15 2 AGENDA About Umicore Application context and challenges Global template What & why Implications Business process library – offering a packaged solution Rollout approach Synergies in the roll-out model and project phases Global vs local processes Showcase approach Lessons learnt & key messages
  3. 3. Umicore, global leader in … 4 Automotive catalysts for passenger cars Key materials for rechargeable batteries used in portable electronics and hybrid & electric cars Germanium substrates and other materials which are used in new photovoltaic technologies Recycling precious metals from old mobile phones, laptops, electronic scrap and spent catalyst material
  4. 4. Key megatrends for Umicore 5 Resource scarcity Renewable energy Electrification of the automobile More stringent emission control
  5. 5. Umicore global presence 14,074 people in 86 industrial sites in 2014 North America 936 people 14 industrial sites South America 1,128 people 5 industrial sites Africa 1,282 people 3 industrial sites Asia/Pacific 3,034 people 29 industrial sites Europe 7,694 people 35 industrial sites Turnover € 8.8 bn Revenues € 2.4 bn
  6. 6. SAPience.be User Day ‘15 8 AGENDA About Umicore Application context and challenges Global template What & why Implications Business process library – offering a packaged solution Rollout approach Synergies in the roll-out model and project phases Global vs local processes Showcase approach Lessons learnt & key messages
  7. 7. Umicore SAP system architecture Evolution ... not revolution BWPSAP P14 JIM EP Standalone (no STAIRS integration) SAP PRD SAP COP SAP P63 SAP Business One PMR BP ZC CSM RBM MM TFP UBR Open ERP Oracle ADEOM BW0 P02 P12 ASP UCP P58 P66 plus SAP PI, SAP Portal, MDM-SRM, APO, SolMan, ... SAP UMP (version ECC 6 EhP 6 SP5) (a.o. STAIRS) SAP SRM (Indirect procurement) SAP HRP Cognos (Hermes) TM PMCPEMAC UMS BIP SAP Portal
  8. 8. Umicore SAP Applications portfolio Re-use potential 10
  9. 9. SAPience.be User Day ‘15 11 AGENDA About Umicore Application context and challenges Global template What & why Implications Business process library – offering a packaged solution Rollout approach Synergies in the roll-out model and project phases Global vs local processes Showcase approach Lessons learnt & key messages
  10. 10. An agile, cost efficient and flexible IT solution to support growth • Internal growth (ex.: volumes) • External growth (ex.: acquisitions, mergers, greenfield sites,…) Global standards and common solutions • Facilitating the exchange of best practices between BU’s and sites • Facilitating ‘sharing’ of activities cross sites • Facilitating reporting needs Global visibility and transparancy on operations • Global suppliers, customers and material master data • Common information delivery standards • Value of completeness, speed and quality of global information • Inter- & Intra-company (legal entity) activities Formalized risk management Simplified and renewed IT landscape • Scattered system landscape • End-of-life of systems Why? Need for …
  11. 11. Global template program 3 major angles 1. One single SAP solution • Design through re-engineering (industry best practices) where valuable • Documentation of BPL (Business Process Library) via 4-level process model on MS SharePoint • SAP system and all interlinked applications (direct and indirect) 2. Centralized master data concept and governance • Clear central business ownership • Clear governance rules (e.g. D&B matching for all customers and vendors) 3. Clear IT and business process ownership • For project and support • IS domain owners per process • Business domain owners per business unit (remains challenge)
  12. 12. Business Process Library Using central SharePoint 14
  13. 13. SAPience.be User Day ‘15 15 AGENDA About Umicore Application context and challenges Global template What & why Implications Business process library – offering a packaged solution Rollout approach Synergies in the roll-out model and project phases Global vs local processes Showcase approach Lessons learnt & key messages
  14. 14. 16 Build Business Process Library (BPL) • Based on SAP Best Practice principles Use showcase system to demonstrate available functionalities Deploy Rapid Implementation Methodology • Show pre-configured process scenarios • Perform fit/gap analysis • Implement Solution Change Advisory Board (SCAB) • Manage deviations with business & IT domain owners Build business solution with processes from Umicore Business Process Library • Global template vs local solution Re-use pre-documented processes • Configuration guides, process overview scenario’s, process functional descriptions Key objectives Speed up implementation process
  15. 15. Key objectives Control the solution lifecycle By strict governance of Business Process Library • Dedicated process domain owners (IT and business responsibility) • Clear and aligned documentation • Business process changes, - enhancements, - extension controlled via Solution Change Advisory Board By appliance of master-slave principles By controlled change & release management
  16. 16. Synergies to realize Concept proposal • Consolidation of common business requirements will be achievable which will have a direct impact on the business spending for process improvements and rollout of Global AC. • Planning will be realistic. Sites with business criticality and urgent demand need not wait for other sites to complete rollouts. Planning and prioritizing • Reduction in effort incurred for individual impact analysis of gaps, where the Template Management team can solve together for the cluster sites. • Consolidation of local changes can be proposed at the Fit-Gap phase for similar requirements from other cluster sites. Cost of development will get shared by the sites in these cases. • Provides sufficient time for ‘re-training and data cleansing’ to sites which require them. Fit/Gap and scoping • Planning of concurrent development and customization in same global objects can be successfully done without affecting the delivery timelines. • Integration and Regression test cycle for each release will be scheduled, where during the regression test phase all changes moving to production will be tested and validated. Consolidated regression test will reduce the cost of each rollout. Realization • Manual version management risks will be reduced as movement of changes in same objects can be planned together. • Additional effort for post live system monitoring can be combined for the cluster sites, which will reduce the monitoring effort. • Stability of the template can be enhanced with less frequent movement. Deployment
  17. 17. Rollout strategy: clustered rollouts Concept proposal 19 FACTORS ADVANTAGES Pilot Rollout Cluster 1 Rollout Cluster 2A Rollout Cluster 2B Re-training, change management & data cleansing Fit/gap Realization Test Deploy Commonality of business processes Geographical proximity Business readiness Commonality of legacy system landscape Economies of scale (realization and testing) Shared costs (project mgmt, realization, testing, …) Faster rollout
  18. 18. Approach & methodology Global template, local solution Approach: define ‘core’ solution template Template consists of aset of inter-related business processes and their supporting SAP functionalities SAPience.be User Day ‘15 20 Template The major process flows of the industry type/company will be incorporated into a “core” template “Complete” solution for specific site “Core” business template “Local” enhancements Enhancements Can cover additional locally required functionality via strictly controlled change request procedure
  19. 19. Accelerate & reduce implementation Focus on core processes that make you different Umicore SAP Process Library: packages providing preconfigured business processes and project accelerators to stream-line BU implementations Traditional project Adjustments within project Standard system ASK Model As-is / To-be SCAB Standard system With Umicore SAP Process Library Adjustments within project Umicore SAP Process Library SHOW Model Fit / Gap Identified gaps from Umicore Process Library
  20. 20. SAPience.be User Day ‘15 22 AGENDA About Umicore Application context and challenges Global template What & why Implications Business process library – offering a packaged solution Rollout approach Synergies in the roll-out model and project phases Global vs local processes Showcase approach Lessons learnt & key messages
  21. 21. Key Messages (1/2) There is more common SAP in your business processes • Business specific process library • Show cases => SAP and process training starts here! • Identification template gaps vs. local specifics • 80% rule (good enough principle, cost awareness Invest in an agile and focused IT core team • An international scope does not mean a large and complex team structure • Define team roles in an international context • Define application governance principles • Define documentation principles • Create synergies and re-use knowledge through focused teams – authorizations, data migration, stock migration SAPience.be User Day ‘15 23
  22. 22. Key Messages (2/2) Make change management within the business part of the IT program / project • Business needs to take the ownership • IT core team can facilitate agenda, meetings, follow-up ◦ Identify, describe, remediate Define and specify business involvement • High involvement during fit/gap gives a no-surprise environment • Usage and availability of detailed user test scripts in all stages of the project • Change leads / key users / end users ◦ Training focused on “work instructions” ◦ Classical training – only on request Master data readiness • It is worth to start a parallel project on master data and master data centralization SAPience.be User Day ‘15 24
  23. 23. With a 100% focus on SAP-centric environments, we OPTIMIZE THE WEAK LINKS in your value chain, improve your organization’s overall PERFORMANCE, and ACCELERATE VALUE creation. +70 experienced SAP consultants Best practices and E2E solutions Process efficiency • Ready-to-use process optimizers • Cloud solutions • User experience • Process orchestration & integration • Targeted customised software Application & system management 1 2 3
  24. 24. Questions? SAPience.be User Day ‘15 26
  25. 25. Thank you! SAPience.be User Day ‘15 27

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