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2014
Student Information Systems
U.S. Higher Education Market
Share,Trends and Leaders
Report Date: April 2014
By Vicki Tambellini and Mary Beth Cahill
The Tambellini Group, LLC
Unauthorized Distribution Prohibited.
SAMPLE
Copyright 2014 The Tambellini Group, LLC All rights reserved.
Contents of Full Report
Acknowledgements......................................................................................................................................................................1
Executive Summary.....................................................................................................................................................................2
TTG Higher Education Market Definition...............................................................................................................................4
U.S. Higher Education Market Overview.................................................................................................................................5
Market Trends for SIS 2013 Purchases......................................................................................................................................6
Making a Vendor Selection.......................................................................................................................................................10
U.S. Higher Education 2012 Vendor Market Share...............................................................................................................11
SIS Vendor Market Share...........................................................................................................................................................11
SIS Selection by Institution Size...............................................................................................................................................14
SIS Selection by Institution Type..............................................................................................................................................18
SIS Total Market Share by Institution Type............................................................................................................................21
SIS Vendor Trends and Roadmaps...........................................................................................................................................24
Campus Management Corporation....................................................................................................................................25
Ellucian...................................................................................................................................................................................28
Jenzabar..................................................................................................................................................................................31
Oracle.....................................................................................................................................................................................33
RJM SONISWEB...................................................................................................................................................................37
Three Rivers Systems............................................................................................................................................................39
Companies to Watch in 2014 and Beyond..............................................................................................................................41
FAME......................................................................................................................................................................................42
Kuali Foundation..................................................................................................................................................................43
UNIT4 Business Software....................................................................................................................................................45
Workday.................................................................................................................................................................................46
U.S. Higher Education Technology: 2014 and Beyond.........................................................................................................51
Top Motivators to Evaluate a new SIS......................................................................................................................................52
Appendix.....................................................................................................................................................................................53
List of References....................................................................................................................................................................53
Methodology...........................................................................................................................................................................54
About the Authors..................................................................................................................................................................55
About The Tambellini Group, LLC.......................................................................................................................................56
Pricing Information................................................................................................................................................................56
Other Reports Available.........................................................................................................................................................57
Copyright and Terms of Use.................................................................................................................................................58
2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
Copyright 2014 The Tambellini Group, LLC All rights reserved.
2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
1
The authors gratefully acknowledge the editorial
contributions of Karen Willett, who reviewed and edited the
report in the context of her vast knowledge of the Education
Information Technology Profile Database™, technical writing,
publishing and education technology. Her edits and insights
are appreciated.
The authors would also like to thank each of the software
vendors covered in the 2014 report. Every vendor provided
detailed information and responsive answers to our
questions. Additionally, the software vendors provided
feedback for their summary sections to ensure an accurate
portrayal of their solutions.
This report would not be possible without the research
and support of our staff and analysts. The cover design and
creative layout is by Lisa Mott. Every effort is made to provide
accurate and timely information. The authors acknowledge
that institutions make it possible for us to report our findings
by answering our surveys, providing interviews and by
publishing their documents online. We thank everyone who
has participated in making this major report available.
Acknowledgements
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2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
2
The U.S. student information systems (SIS) market is showing
signs of accelerated change. Institutions are evaluating and
re-evaluating administrative systems including SIS for the
first time in years, if not decades. Vendors report being
overwhelmed with requests for information, demonstrations
and new product proposals. Key themes driving 2013
SIS procurements were total cost of ownership, mobile,
big data/analytics, student retention/student success,
software-as-a-service (SaaS), cloud, security, and
social/engagement.
Institutions continue to look for systems to enhance
automation and self-service. Managing long-term
costs, especially those associated with the SIS and other
administrative systems, were key drivers for change. Costs
associated with aging systems and systems that have been
heavily customized are being targeted for reduction at
an accelerated rate. This report is cumulative, providing
a detailed overview of the higher education student
information systems (SIS) market within the U.S.
The goal of the Student Information Systems U.S. Higher
Education Market Share, Trends and Leaders report series
is to convey important research about vendors providing
SIS software solutions and services. We provide this
information to better inform higher education institutions’
SIS purchasing and implementation decisions. There is a
scarce amount of resources dedicated to presenting and
analyzing specific SIS vendor selections made by institutions.
As a result, institutions must fend for themselves to discern
one SIS vendor from another in an industry where it can
be challenging to make distinctions between vendors due
to similar marketing messages. With that in mind, The
Tambellini Group (TTG) founded and designed this series
of reports to provide institutions with critical overviews of
SIS vendors and selections made by institutions that are not
available elsewhere in this level of detail. The report explores
a vast and complex set of data, ultimately making it accessible
and easier to digest. A summary for each SIS vendor focuses
on specific strengths.
Additionally, the report examines the SIS choices higher
education institutions have made in recent years in order
to illuminate emerging selection patterns. TTG’s extensive
research captures the key aspects of the SIS selection process,
including institution type, institution size, systems replaced
and SIS add-on solutions. Higher education institutions
use this report as a valuable resource to evaluate SIS trends
and vendors before making SIS selections. Institutions also
use this report to better understand the choices that peer
institutions make by institution size and type.
In 2014, TTG’s research includes the addition of vendor
implementation partner options where appropriate. While
some vendors offer vendor implementation, others prefer
to partner with a network of consulting services firms.
Institutions are advised to review the vendor implementation
approach carefully in light of each institution’s culture and
requirements.
This report updates TTG’s 2013 Student Information Systems
U.S. Higher Education Market Share, Trends and Leaders
report published April 2013. The focus of this report is the
2013 SIS landscape, market share and trends, and a review
of SIS vendors selected most often by institutions in the U.S.
The SIS data points analyzed in this report are derived from
the TTG Education Institution Technology Profile Database™,
which is the world’s most comprehensive catalog of over
53,300 education technology selections made by institutions
worldwide. The Education Institution Technology Profile
Database™ contains validated SIS records for more than
5,400 U.S. higher education institutions, which includes both
accredited and non-accredited schools.
Executive Summary
“	 In 2013 the majority of purchasing
decisions were made by institutions
that had less than XXXX students,
had requirements for term and
non-term based enrollment and 	
used partners for implementation.”
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2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
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The total size of the Education Institution Technology Profile
Database™ exceeds 18,100 global institutions, including
categories such as most recent systems selected for human
resources, financial systems, learning management systems,
CRM, student success, enrollment management, financial
aid, advancement/alumni systems, student/faculty/staff
email, library systems, and more.
The TTG 2014 SIS Market Trends Report identifies and
explores the following major points:
• Institutions	with	enrollment	size	of	less	than	xxxx	students
continued to make more SIS decisions in 2013 than any
other institution size range regardless of the institution
type.
• In	2013	there	was	a	noticeable	increase	in	the	number	of
SIS selections in mid-sized institutions with an enrollment
range of xxxx to xxxx students.
• The	XXXXXXXXXXXXXXXXXX institution	type
made more	SIS selections in 2013 than any other
institution type.
• The	largest	growth	segment	in	2013	within	the	higher
education market is in xxxxxx institutions.
• The	number	of	private,	for-profit	institutions	making
SIS selections experienced a decrease of xx% in 2013.
• Vendor preferences are clear in certain market segments.
Some of the most critical findings in this report include:
• Higher	education	SIS	selections	are	trending	toward
institutions that have enrollments of less than xxxx
students.
• The	SIS	market	is	showing	signs	of	growth	after
bottoming out in xxxx.
• With the expansive growth of continuing education,
workforce development programs, and distance learning,
the landscape within higher education is shifting away
from a primarily traditional learning environment.
• SIS and other administrative solutions for higher education
are at the beginning of a new technology life-cycle based
on cloud solutions.
• New cloud solutions are emerging and the landscape will
continue to adjust over the next 3-5 years as new solutions
are delivered.
The total number of SIS selections in the U.S. were made up
primarily of institutions with less than xxxx students. xxxxxx
was awarded more SIS contracts than any other vendor in
2013. xxxxx is the leading vendor in 2013 among all size
institutions procuring a new SIS. Each of the vendors is
selected for particular strengths by the institutions that prefer
their solutions.
Now in its sixth (6th) year, this annual report shows that
every year the top group of vendors selected by institutions
is made up of a core group of providers. Each year the top
vendor for the year is determined more by the number
of institutions that make decisions by institution size and
type rather than by changes in vendor product or strategy.
For example, in 2013 the majority of the decisions were
made by institutions that had less than xxxx students, had
requirements for term and non-term based enrollment, and
used partners for implementation. Many of the institutions
were also xxxxxx. xxxxxxxxxxxxxx is most often selected by
private, for-profit institutions and easily maintains the
position of market share leader in that category.
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The body of the report delves further into this research,
shedding light on the new product offerings, services,
and add-on products and services that have contributed
to higher education institutions’ SIS selections of each
vendor solution in 2013. Institutions may use this report to
more easily determine the vendor SIS solutions most often
selected by other, similar institutions. In every segment,
higher education institutions demonstrate certain vendor
preferences.
Executive Summary (cont.)
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2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
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TTG’s definition of the U.S. higher education market includes
all accredited and unaccredited postsecondary institutions
and schools. The TTG Education Institution Technology
Profile Database™ is the world’s most comprehensive catalog
of over 18,100 worldwide institutions, including over 10,150
U.S. education institutions. TTG currently has SIS data for
more than 5,400 U.S. higher education institutions. Figure 1
shows the percentage of U.S. SIS institutions tracked by TTG
by sector of institution.
TTG Higher Education Market Definition
The TTG database includes institutions that are listed in
the Higher Education Publications, Inc. Higher Education
Directory (HED) and the U.S. Department of Education’s
Integrated Postsecondary Education Data System (IPEDS),
as well as institutions that are not included by either of these
entities. The HED publishes the list of accredited institutions.
IPEDS gathers information from every college, university,
and technical and vocational institution that participates in
federal student financial aid programs. The Higher Education
Figure 1: Percentage of TTG SIS Institutions by
Sector of Institution
Act of 1965, as amended, requires that institutions that
participate in federal student aid programs report data on
enrollments, program completions, graduation rates, faculty
and staff, finances, institutional prices, and student financial
aid.
Higher education is in a constant state of transition with
ever-changing student expectations. Schools continue to
deviate from the traditional learning model typically seen
in liberal arts schools to a more unconventional, career-
oriented approach that accommodates adult, working, and
underserved students. The proliferation of private, for-profit,
and less than two-year schools, coupled with changing
student needs, have had an impact on the U.S. higher
education landscape.
Individuals interested in data from TTG are often reviewing
market opportunity, education trends, technology
adoption in higher education, and overall issues affecting
procurements and investments in technology related to
education of all types. As a result, the TTG Education
Institution Technology Profile Database™ includes all types of
institutions, regardless of size and accreditation status.
In addition to research reports, TTG utilizes research data
to inform education executives and to deliver individual
institution technology profiles to clients. Executives utilize
data to compare peer institution records, to educate boards,
trustees, and investors, and to reduce risk. Research is
conducted from the perspective of the institution decision-
maker and is developed to answer questions such as: Which
vendor solutions have my colleagues recently selected? and How
many other institutions with my basic institution profile have
made the decision that I am considering?
By monitoring the selections made by institutions of all
sizes and types, TTG is able to report on details unavailable
from any other source. For example, in addition to the
selection made by each institution, TTG tracks the vendor
replaced and when selections are made. Over time, reports
are available to indicate which vendor solution is most often
selected when a vendor is replaced. The TTG Education
Institution Technology Profile Database™ is updated on a
daily basis, so report results and comparisons are subject to
change as new information is validated and recorded.
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2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
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U.S. Higher Education Market Overview
According to the U.S. National Center for Education Statistics
(NCES) and the National Student Clearinghouse Research
Center, student enrollment in degree-granting
post-secondary institutions experienced minor decreases
in both 2012 and 2013, after reaching a record high of 21
million students in 2010-2011. It is estimated that higher
education student enrollment decreased by 1.8% in fall
2012 from fall 2011, and 1.5% in fall 2013 from fall 20121
.
The enrollment decreases are largely attributed to a smaller
number of high school graduates after a decade of growth,
and a decrease in the number of adult learners who left
college because they have gained or re-gained employment.
The institution types largely affected by this year’s decrease
in student enrollment are private, for-profit and public,
2-year institutions. According to the National Student
Clearinghouse, there are strong indications that traditional
private, not-for-profit institutions will begin to contract
starting in 2013-2014. Changing higher education student
enrollment demographics are being influenced by a decrease
in the number of high school graduates, an increase in
the number of international students, a continuing trend
toward the non-traditional adult learners, and an increase
in ethnically diverse students. Looking forward, the NCES
projects that total student enrollment in post-secondary
institutions will increase by approximately XX% between
2011 and 20212
.
TTG research shows that in 2012 the private, for-profit
institution segment was the largest institution type making
SIS selections, garnering 52% or 76 selections. In 2013 the
largest institution type making SIS selections was xxxxxx,
xxxxxxxxxxxxxx x-year institutions with xx% market share
or xx SIS selections. Public institutions collectively garnered
xx% of the SIS selections with xx SIS selections in public
two-year institutions and xx SIS selections in public four-
year institutions. Public less-than-2-year institutions made
xxx SIS selections. According to the National Association of
State Budget Officers, state fiscal conditions are modestly
improving in fiscal 2014 with spending and revenues
projected to rise above fiscal 2013 levels3
. This combined
with new technology advances is creating opportunities in
higher education that will provide institutions with increased
productivity and could also contribute to the growth of
increased SIS placements.
“	 In 2013 the largest
institution type making
SIS selections was xxxxxxx,
xxxxxxxxxxxxxxxxx
institutions with xx% or
xx SIS selections.”
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2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
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As shown in Table 1 and predicted in the TTG 2013 Market
Trends report, the number of SIS procurements in U.S.
higher education showed continued growth in 2013, after
bottoming out in xxxx. The number of U.S. SIS selections
increased xx% in 2013 over 2012. While the increase in 2012
SIS selections was attributed to the growth of the private, for-
profit sector, which comprised xx% of the institutions making
SIS selections, the 2013 increase is the result of growth
in the private, not-for-profit sector claiming collectively xx%
of the SIS selections, and the public sector, claiming xx% of
the SIS selections. This was in line with TTG 2013 market
predictions. Public institutions were evenly represented in
2013 with public, four-year institutions claiming xxxxxxxx
percent and public, two-year institutions claiming xxxxxx
percent of the total SIS selections. Public, less-than-two-year
institutions accounted for xxxxx percent of the total SIS
selections in 2013.
Market Trends for SIS 2013 Purchases
Table 1: Estimated Number of U.S. Institutions Making a New SIS Selection*
The xxxxxxxxxxxxxxxxxxxxx was awarded three large
multi-campus contracts that made a significant impact on
the SIS annual landscape in 2013. xxxxxx was selected by
the xxxxxxxxxxxxxx for Community & Technical Colleges,
which is rolling out xxxxxxxxxxxx across xxxxxxxx
campuses in the state. xxxxxxx University selected
xxxxxxxxxxxxxxxx for their campus-wide SIS, replacing
several disparate student systems in sixteen schools across
the institution. In addition, xxxxxxx was awarded a large
contract at xxxxxxxxxxxx University, where it will be
deployed across xxxxxxxxx campuses.
The institution types that made SIS selections in 2013
differed from those that made selections in previous years.
The institutions making SIS selections in 2013 trended more
toward traditional learning institutions. In 2013 seventy-five
percent of the institutions selecting a SIS were traditional
learning institutions, as compared to 2012, with only forty-
eight percent. The increase in the number of selections
in 2013 by traditional learning institutions represents the
beginning of a market rebound predicted by TTG in the
2013 SIS Market Trends report. This also attests to higher
education industry reports that show a decrease in student
enrollment in private, for-profit institutions in 2013.
In the private, for-profit arena, the majority of schools
making SIS selections were less-than-two-year schools,
which accounted for xx% of the total 2013 SIS selections.
While there was a decrease in the number of xxxxxxx
institutions making SIS selections in 2013, non-degree
granting, certificate-based programs continue to attract
students. The xxxxxxxxxxx sector of higher education has a
different student base with different operating procedures,
business processes and requirements. This parlays into the
notion that a solution that serves the traditional learning
market extremely well may not be the best fit for a
xxxxxxxxxxxx institution. Since both traditional learning and
non-traditional learning institutions may use this report to
inform future SIS evaluations, TTG started to provide SIS
selection data in greater detail in the 2013 report.
Private, not-for-profit institutions accounted for xx% of the
2013 market share with xxxxxxxx SIS selections. Institutions
in this sector included religious-based schools, distance
learning schools, and private liberal arts institutions.
Private, not-for-profit- four-year and above institutions
claimed the largest not-for-profit representation with xx%
of the total 2013 SIS selections.
Source: TTG Education Institution Technology Profile Database™
*The 2014 report is based on available 2013 SIS selection data. SIS market data is subject to final verification and updates. The TTG Database contains SIS selection data for approximately
1,800 institutions for which the actual purchase year is estimated or unknown. If the purchase date is unknown, the selection is not included for calculating vendor selections in 2013.
Up to 2000
xxxxx
2000 – 2003
xxx
2004 – 2008
xxx
2009
xxx
2010
xxx
2011
xxx
2012
xxx
2013
xxx
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2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
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As depicted in Table 2, U.S. higher education institutions
seeking new SIS software continue to favor those schools
with enrollments of less than 2,500 students. However, in
2013 there was more activity in mid-tier schools than in the
previous four years. In 2012 eighty-two percent of the total
SIS selections were made by institutions with enrollments of
less than 2,500 students, as compared to 2013 with xxxxxxxx
percent. Mid-tier institutions ranging in enrollment size
from 2,500 students to 9,999 students comprised xxxxxxxx
percent of the total 2013 SIS selections versus eleven percent
in 2012. SIS vendors xxxxxx and xxxxxxxx were selected
most often in 2013 by mid-tier institutions with respectively
xxxxxxxxxx and xxxxx selections. The number of SIS
selections in schools with less than xxxxx students is highly
influenced by the xxxxxxxxxx institution type, which tends
to average less than xxxxxx students per campus.
Market Trends for SIS 2013 Purchases (cont.)
Table 2: Percentage of U.S. Institutions Selecting Top SIS by Enrollment Size
Student
Enrollment
Size
Percentage of
Institutions
Making a SIS
Selection by
Enrollment
Category
2009
Percentage of
Institutions
Making a SIS
Selection by
Enrollment
Category
2010
Percentage of
Institutions
Making a SIS
Selection by
Enrollment
Category
2011
Percentage of
Institutions
Making a SIS
Selection by
Enrollment
Category
2012
Percentage of
Institutions
Making a SIS
Selection by
Enrollment
Category
2013
<2,500 students xx% xx% xx% xx% xx%
2,500 – 4,999 students xx% xx% xx% xx% xx%
5,000 – 9,999 students xx% xx% xx% xx% xx%
10,000 – 19,999 students xx% xx% xx% xx% xx%
>20,000 students xx% xx% xx% xx% xx%
Unknown xx% xx% xx% xx% xx%
Source: TTG Education Institution Technology Profile Database™
**The 2011 total SIS selections for 2011 have been updated from the 2012 SIS Market Trends report due to new verified data
TTG estimates that x% of all higher education institutions
still have homegrown student systems in place. In 2013 xx%
of the total SIS purchases were replacements for
homegrown systems, versus xx% in 2012. xxxxxx garnered
xx% of the homegrown replacements in 2013, followed by
xxxxxxxx with xx%.
From a total SIS perspective as shown in Figure 2,
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2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
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Market Trends for SIS 2013 Purchases (cont.)
Figure 2: Comparison of 2013 SIS Placements With and Without Private, For-Profit
Source: TTG Research and Education Institution Technology Profile Database™
Over the last few decades student enrollment in U.S. post-
secondary education has increased exponentially. During this
time the market for student systems reached a mature state. Up
until the last twelve months most vendor SIS product offerings
have been primarily centered around on-premise student
solutions that have matured into the “laggard” stage of the
technology adoption bell curve depicted in Figure 3. A down
economy starting in 2008-2009 and requirements to support
non-traditional learning has caused many institutions to re-
evaluate how they can use different service models in an effort
to respond to reduced budgets and new teaching modalities.
Higher education institutions are now actively looking at all
types of deployment options that include: on-premise, hosted,
managed, SaaS, and a combination thereof.
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Appendix
1.	National Student Clearinghouse Research Center: Current Term Enrollment Report – Fall 2013,
http://nscresearchcenter.org/currenttermenrollmentestimate-fall2013/
2.	NCES: Undergraduate Enrollment, https://nces.ed.gov/programs/coe/indicator_cha.asp
3.	The National Board of State Budget Officers, Fiscal Survey of States, Fall 2013,
http://www.nasbo.org/publications-data/fiscal-survey-states/fiscal-survey-states-fall-2013
List of References
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2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
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Research data for this report was compiled by TTG and
includes vendor sales through December 31, 2013. TTG
maintains, updates, and delivers the most comprehensive
database of institution technology profiles available. The
company began tracking this data in 2001 in response
to client requests, and today provides data to global
organizations and institutions. TTG gathers and maintains
publicly available data on SIS selections from a variety of
sources, including press releases, institution materials (i.e.
project websites and presentations), news articles, and vendor
case studies. TTG conducts primary research including
surveys and interviews with institutions. Institutions provide
updates to technology profiles through online research
portals on various websites.
While other firms have historically provided some
information and opinions regarding market trends, the data
to support these opinions has typically been provided by
vendors minus detailed customer lists or by survey responses,
which have limited response rates. Without the benefit of
detailed, verified technology profiles, institutions, vendors,
consultants and financial analysts were generally left on
their own to try and find enough critical technology data to
support important decisions. TTG’s Education Institution
Technology Profile Database™ is used by institutions to
find peers with similar technology implementations, for
benchmarking comparisons, and vendor references. Vendors,
consultants, financial analysts, investors and venture
capitalists also utilize the database to gain insight into market
share data and other facts about vendor sales history that
are not available from any other single source. Prior to the
availability of this database, it was difficult to track and
understand market share data by vendor and vendor product.
The 2014 report was informed by interviews with the top
vendor representatives. TTG thanks the following software
vendors for participating in the research:
Campus Management Corporation
Jenzabar
Ellucian
FAME
Kauli Foundation
Oracle
RJM SONISWEB
Three Rivers Systems
UNIT4
Workday
In every case, vendors provided detailed and helpful updates
including product roadmap plans. TTG wishes to especially
thank the vendors for taking time to comment on market
trends and issues.
TTG also interviewed implementation partners for
Oracle and Workday for this report. The list of Oracle
implementation partners profiled is a partial list. The list of
Workday implementation partners profiled is a complete list.
The individual institution profile data is accessible on
edu1world.org, which is powered by software from
Enterprise Hive, LLC. Since 2008, institutions have been
self-reporting purchases and updating their own technology
profiles via edu1world.org for easy cataloging and retrieval
of information. This is especially helpful for institutions
that wish to maintain an inventory of technology purchases
without dedicating internal resources for managing data.
In April 2014, The Tambellini Group analyzed more than
1,000 responses to a targeted survey to higher education
decision makers and buyer/influencers which provided
additional information and insight for this report.
Methodology
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2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
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Vicki Tambellini is the President and CEO of The Tambellini Group and Enterprise Hive
About the Authors
Vicki Tambellini is the President and CEO of The
Tambellini Group and Enterprise Hive. She has over 30 years
of experience in executive management, consulting, business
operations, and technology leadership in higher education,
and in the commercial sector. Her distinguished career
includes creating the Education Institution Technology
Profile Database™, the world’s most comprehensive
catalog of education technology selections by institutions.
Enterprise Hive delivers award-winning solutions to help
improve communications, collaboration and outcomes for
institutions.
Prior to becoming an entrepreneur, Ms. Tambellini was
VP and GM of PeopleSoft’s higher education business
unit from 1995-1999. Under her direction, the higher
education business unit grew to more than 500 million in
revenue and 400 plus customers in four years. Ms.
Tambellini also held management positions with Oracle
between 1990-1995. For her commitment to education, Ms.
Tambellini was awarded an honorary, lifetime, Platinum
Learning! Professional Certification by the Elearning!
Institute in December 2012. The award was given in
recognition of the portfolio of achievements and
contributions to the field of learning, as well as for
continued commitment to evolve and shape the industry.
Ms. Tambellini received a B.S. in Business from Virginia
Commonwealth University.
Mary Beth Cahill is the Vice President of Research for The
Tambellini Group, where she focuses on higher education
technology trends and software strategies. She has worked
with The Tambellini Group since 2005 in various capacities.
During this time, Ms. Cahill has participated in and led
numerous research efforts specifically in the area of vendor
SIS software solutions, data and learning analytics, CRM,
learning management, and social networking.
Prior to joining The Tambellini Group, Ms. Cahill had 23
years of experience in the technology industry, most of which
were in public sector and higher education. Ms. Cahill spent
nine years as a Senior Technologist with Oracle Corporation,
where her focus was software solutions within the public
sector. Ms. Cahill has also held technology related positions
at Digital Equipment Corporation, Xerox Corporation and
Burroughs Corporation.
Ms. Cahill holds a B.S. in Mathematics from the University of
Richmond.
Mary Beth Cahill, Vice President of Research for The Tambellini Group, LLC.
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2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
56
Vendor copies of this report are $3,995. The report is available
to institutions, schools, and organizations for the discounted
rate of $595.00. The report may be reproduced for unlimited
internal distribution. External distribution rights may be
available upon request and for an additional fee.
If your institution is planning to select a new SIS, Financial
System, Human Resources System, Learning Management
System or CRM, and needs to benchmark peer institutions
based on type of institution and enrollment size, please
contact sales@tambellinigroup.com to learn more about how
to receive custom reports. Detailed reports with institution
names, vendor products selected, and selection dates are
available for purchase.
Customized reports for education institutions are priced
based on the number of records. Individual records are $6.50
each. The minimum fee for an individual report is $500.00 for
higher education institutions.
About The Tambellini Group, LLC.
The Tambellini Group (TTG) is the world’s leading research
and advisory firm for higher education executives. TTG
delivers detailed quantitative and qualitative technology
research, insight and analysis specifically for education. TTG
enables informed decisions based on data. Executive level
skills and services include: strategic advice for executives,
market research, contract negotiations with administrative
systems technology vendors and service providers, and
published thought leadership on business and technology
issues. TTG specializes in the education technology sector.
The Tambellini Group is headquartered in Irvington,
Virginia, and provides the world’s largest and most complete
database on the software, hardware, SaaS, and services
selected by education institutions and schools. Clients
include institutions, organizations and businesses seeking a
deeper understanding of market trends and issues based on
verifiable data.
Pricing Information
SAMPLE PAGE
Copyright 2014 The Tambellini Group, LLC All rights reserved.
2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
57
Student Information System for U.S.
Colleges and Universities by Vendor
Campus Management CampusVue Student
Ellucian Colleague Student
Jenzabar CX
Jenzabar EX
Kuali Student
Oracle PeopleSoft Enterprise Campus
Solutions
Populi
Ellucian Banner Student
Ellucian PowerCAMPUS Student
Three Rivers CAMS Enterprise
TopSchool Student Lifecycle Management
Financial Management Systems for U.S.
Colleges and Universities by Vendor
Colleges and Universities by Vendor
Campus Management CampusVue Finance
Ellucian Colleague Finance
Jenzabar CX
Jenzabar EX
Kuali Financial Systems
Lawson Enterprise Financial Management
Oracle PeopleSoft Enterprise Financial
Management
Ellucian Banner Finance
Ellucian PowerCAMPUS Finance
Three Rivers CAMS Enterprise
Human Resources Systems for U.S.
Colleges and Universities by Vendor
Campus Management CampusVue HR
Ellucian Colleague Human Resources
Jenzabar CX
Jenzabar EX
Oracle PeopleSoft Enterprise HCM
SAP ERP Human Capital Management
Ellucian Banner Human Resources
Ellucian PowerCAMPUS
Three Rivers CAMS Enterprise
Learning Management Systems for U.S.
Colleges and Universities by Vendor
Blackboard Academic Suite
Blackboard ANGEL Learning Management Suite
Blackboard Learn
Blackboard WebCT Vista
Desire2Learn Learning Environment
Instructure Canvas
Moodle
Moodlerooms
Moodlerooms joule
Pearson eCollege
Pearson LearningStudio
Sakai CLE
WebStudy CMS
Library Managment Systems for U.S.
Colleges and Universities by Vendor
Auto-Graphics Agent VERSO
Endeavor Voyager Library System
Ex Libris Voyager
Innovative Interfaces
Millennium ILS
Polaris Library Systems Polaris
SirsiDynix Horizon
The Library Corporation Library Solution
Other Reports Available
Preconfigured reports such as these may be purchased. Please contact us if you are interested in learning how to
receive a copy of these reports.
SAMPLE PAGE
Copyright 2014 The Tambellini Group, LLC All rights reserved.
2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
58
Copyright and Terms of Use
This paper is Copyright 2014-2015 by The Tambellini Group,
LLC. All rights reserved. No portion of this report and
strategic analysis may be reproduced, given, lent, resold or
disclosed in whole or in part without the written permission
of and attribution to The Tambellini Group, LLC. Only
the person, institution, school, company or organization
that has licensed this report may access and use the report.
You many print and use this report inside your institution,
school, organization or company as part of an institution,
school, organization or company license. You may not
distribute this report to others outside of your institution,
school, organization or company unless you have specifically
licensed the rights to distribute the report for external use.
The Tambellini Group offers no specific guarantee regarding
the accuracy or completeness of the information presented,
but The Tambellini Group makes every reasonable effort
to present the most reliable information available. The
Tambellini Group assumes no liability for errors, omissions
or discrepancies in the information contained in this report.
The research for this report is not sponsored, and TTG
relies on sales of the report for publication. As such, TTG
issues each copy of the report to the institution, school,
organization or company that licenses it. Copyright violations
are therefore enforced to the fullest extent.
SAMPLE PAGE

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2014 Student Information Systems Market Trends Report Sample

  • 1. 2014 Student Information Systems U.S. Higher Education Market Share,Trends and Leaders Report Date: April 2014 By Vicki Tambellini and Mary Beth Cahill The Tambellini Group, LLC Unauthorized Distribution Prohibited. SAMPLE
  • 2. Copyright 2014 The Tambellini Group, LLC All rights reserved. Contents of Full Report Acknowledgements......................................................................................................................................................................1 Executive Summary.....................................................................................................................................................................2 TTG Higher Education Market Definition...............................................................................................................................4 U.S. Higher Education Market Overview.................................................................................................................................5 Market Trends for SIS 2013 Purchases......................................................................................................................................6 Making a Vendor Selection.......................................................................................................................................................10 U.S. Higher Education 2012 Vendor Market Share...............................................................................................................11 SIS Vendor Market Share...........................................................................................................................................................11 SIS Selection by Institution Size...............................................................................................................................................14 SIS Selection by Institution Type..............................................................................................................................................18 SIS Total Market Share by Institution Type............................................................................................................................21 SIS Vendor Trends and Roadmaps...........................................................................................................................................24 Campus Management Corporation....................................................................................................................................25 Ellucian...................................................................................................................................................................................28 Jenzabar..................................................................................................................................................................................31 Oracle.....................................................................................................................................................................................33 RJM SONISWEB...................................................................................................................................................................37 Three Rivers Systems............................................................................................................................................................39 Companies to Watch in 2014 and Beyond..............................................................................................................................41 FAME......................................................................................................................................................................................42 Kuali Foundation..................................................................................................................................................................43 UNIT4 Business Software....................................................................................................................................................45 Workday.................................................................................................................................................................................46 U.S. Higher Education Technology: 2014 and Beyond.........................................................................................................51 Top Motivators to Evaluate a new SIS......................................................................................................................................52 Appendix.....................................................................................................................................................................................53 List of References....................................................................................................................................................................53 Methodology...........................................................................................................................................................................54 About the Authors..................................................................................................................................................................55 About The Tambellini Group, LLC.......................................................................................................................................56 Pricing Information................................................................................................................................................................56 Other Reports Available.........................................................................................................................................................57 Copyright and Terms of Use.................................................................................................................................................58 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders
  • 3. Copyright 2014 The Tambellini Group, LLC All rights reserved. 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders 1 The authors gratefully acknowledge the editorial contributions of Karen Willett, who reviewed and edited the report in the context of her vast knowledge of the Education Information Technology Profile Database™, technical writing, publishing and education technology. Her edits and insights are appreciated. The authors would also like to thank each of the software vendors covered in the 2014 report. Every vendor provided detailed information and responsive answers to our questions. Additionally, the software vendors provided feedback for their summary sections to ensure an accurate portrayal of their solutions. This report would not be possible without the research and support of our staff and analysts. The cover design and creative layout is by Lisa Mott. Every effort is made to provide accurate and timely information. The authors acknowledge that institutions make it possible for us to report our findings by answering our surveys, providing interviews and by publishing their documents online. We thank everyone who has participated in making this major report available. Acknowledgements SAMPLE PAGE
  • 4. Copyright 2014 The Tambellini Group, LLC All rights reserved. 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders 2 The U.S. student information systems (SIS) market is showing signs of accelerated change. Institutions are evaluating and re-evaluating administrative systems including SIS for the first time in years, if not decades. Vendors report being overwhelmed with requests for information, demonstrations and new product proposals. Key themes driving 2013 SIS procurements were total cost of ownership, mobile, big data/analytics, student retention/student success, software-as-a-service (SaaS), cloud, security, and social/engagement. Institutions continue to look for systems to enhance automation and self-service. Managing long-term costs, especially those associated with the SIS and other administrative systems, were key drivers for change. Costs associated with aging systems and systems that have been heavily customized are being targeted for reduction at an accelerated rate. This report is cumulative, providing a detailed overview of the higher education student information systems (SIS) market within the U.S. The goal of the Student Information Systems U.S. Higher Education Market Share, Trends and Leaders report series is to convey important research about vendors providing SIS software solutions and services. We provide this information to better inform higher education institutions’ SIS purchasing and implementation decisions. There is a scarce amount of resources dedicated to presenting and analyzing specific SIS vendor selections made by institutions. As a result, institutions must fend for themselves to discern one SIS vendor from another in an industry where it can be challenging to make distinctions between vendors due to similar marketing messages. With that in mind, The Tambellini Group (TTG) founded and designed this series of reports to provide institutions with critical overviews of SIS vendors and selections made by institutions that are not available elsewhere in this level of detail. The report explores a vast and complex set of data, ultimately making it accessible and easier to digest. A summary for each SIS vendor focuses on specific strengths. Additionally, the report examines the SIS choices higher education institutions have made in recent years in order to illuminate emerging selection patterns. TTG’s extensive research captures the key aspects of the SIS selection process, including institution type, institution size, systems replaced and SIS add-on solutions. Higher education institutions use this report as a valuable resource to evaluate SIS trends and vendors before making SIS selections. Institutions also use this report to better understand the choices that peer institutions make by institution size and type. In 2014, TTG’s research includes the addition of vendor implementation partner options where appropriate. While some vendors offer vendor implementation, others prefer to partner with a network of consulting services firms. Institutions are advised to review the vendor implementation approach carefully in light of each institution’s culture and requirements. This report updates TTG’s 2013 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders report published April 2013. The focus of this report is the 2013 SIS landscape, market share and trends, and a review of SIS vendors selected most often by institutions in the U.S. The SIS data points analyzed in this report are derived from the TTG Education Institution Technology Profile Database™, which is the world’s most comprehensive catalog of over 53,300 education technology selections made by institutions worldwide. The Education Institution Technology Profile Database™ contains validated SIS records for more than 5,400 U.S. higher education institutions, which includes both accredited and non-accredited schools. Executive Summary “ In 2013 the majority of purchasing decisions were made by institutions that had less than XXXX students, had requirements for term and non-term based enrollment and used partners for implementation.” SAMPLE PAGE
  • 5. Copyright 2014 The Tambellini Group, LLC All rights reserved. 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders 3 The total size of the Education Institution Technology Profile Database™ exceeds 18,100 global institutions, including categories such as most recent systems selected for human resources, financial systems, learning management systems, CRM, student success, enrollment management, financial aid, advancement/alumni systems, student/faculty/staff email, library systems, and more. The TTG 2014 SIS Market Trends Report identifies and explores the following major points: • Institutions with enrollment size of less than xxxx students continued to make more SIS decisions in 2013 than any other institution size range regardless of the institution type. • In 2013 there was a noticeable increase in the number of SIS selections in mid-sized institutions with an enrollment range of xxxx to xxxx students. • The XXXXXXXXXXXXXXXXXX institution type made more SIS selections in 2013 than any other institution type. • The largest growth segment in 2013 within the higher education market is in xxxxxx institutions. • The number of private, for-profit institutions making SIS selections experienced a decrease of xx% in 2013. • Vendor preferences are clear in certain market segments. Some of the most critical findings in this report include: • Higher education SIS selections are trending toward institutions that have enrollments of less than xxxx students. • The SIS market is showing signs of growth after bottoming out in xxxx. • With the expansive growth of continuing education, workforce development programs, and distance learning, the landscape within higher education is shifting away from a primarily traditional learning environment. • SIS and other administrative solutions for higher education are at the beginning of a new technology life-cycle based on cloud solutions. • New cloud solutions are emerging and the landscape will continue to adjust over the next 3-5 years as new solutions are delivered. The total number of SIS selections in the U.S. were made up primarily of institutions with less than xxxx students. xxxxxx was awarded more SIS contracts than any other vendor in 2013. xxxxx is the leading vendor in 2013 among all size institutions procuring a new SIS. Each of the vendors is selected for particular strengths by the institutions that prefer their solutions. Now in its sixth (6th) year, this annual report shows that every year the top group of vendors selected by institutions is made up of a core group of providers. Each year the top vendor for the year is determined more by the number of institutions that make decisions by institution size and type rather than by changes in vendor product or strategy. For example, in 2013 the majority of the decisions were made by institutions that had less than xxxx students, had requirements for term and non-term based enrollment, and used partners for implementation. Many of the institutions were also xxxxxx. xxxxxxxxxxxxxx is most often selected by private, for-profit institutions and easily maintains the position of market share leader in that category. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx The body of the report delves further into this research, shedding light on the new product offerings, services, and add-on products and services that have contributed to higher education institutions’ SIS selections of each vendor solution in 2013. Institutions may use this report to more easily determine the vendor SIS solutions most often selected by other, similar institutions. In every segment, higher education institutions demonstrate certain vendor preferences. Executive Summary (cont.) SAMPLE PAGE
  • 6. Copyright 2014 The Tambellini Group, LLC All rights reserved. 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders 4 TTG’s definition of the U.S. higher education market includes all accredited and unaccredited postsecondary institutions and schools. The TTG Education Institution Technology Profile Database™ is the world’s most comprehensive catalog of over 18,100 worldwide institutions, including over 10,150 U.S. education institutions. TTG currently has SIS data for more than 5,400 U.S. higher education institutions. Figure 1 shows the percentage of U.S. SIS institutions tracked by TTG by sector of institution. TTG Higher Education Market Definition The TTG database includes institutions that are listed in the Higher Education Publications, Inc. Higher Education Directory (HED) and the U.S. Department of Education’s Integrated Postsecondary Education Data System (IPEDS), as well as institutions that are not included by either of these entities. The HED publishes the list of accredited institutions. IPEDS gathers information from every college, university, and technical and vocational institution that participates in federal student financial aid programs. The Higher Education Figure 1: Percentage of TTG SIS Institutions by Sector of Institution Act of 1965, as amended, requires that institutions that participate in federal student aid programs report data on enrollments, program completions, graduation rates, faculty and staff, finances, institutional prices, and student financial aid. Higher education is in a constant state of transition with ever-changing student expectations. Schools continue to deviate from the traditional learning model typically seen in liberal arts schools to a more unconventional, career- oriented approach that accommodates adult, working, and underserved students. The proliferation of private, for-profit, and less than two-year schools, coupled with changing student needs, have had an impact on the U.S. higher education landscape. Individuals interested in data from TTG are often reviewing market opportunity, education trends, technology adoption in higher education, and overall issues affecting procurements and investments in technology related to education of all types. As a result, the TTG Education Institution Technology Profile Database™ includes all types of institutions, regardless of size and accreditation status. In addition to research reports, TTG utilizes research data to inform education executives and to deliver individual institution technology profiles to clients. Executives utilize data to compare peer institution records, to educate boards, trustees, and investors, and to reduce risk. Research is conducted from the perspective of the institution decision- maker and is developed to answer questions such as: Which vendor solutions have my colleagues recently selected? and How many other institutions with my basic institution profile have made the decision that I am considering? By monitoring the selections made by institutions of all sizes and types, TTG is able to report on details unavailable from any other source. For example, in addition to the selection made by each institution, TTG tracks the vendor replaced and when selections are made. Over time, reports are available to indicate which vendor solution is most often selected when a vendor is replaced. The TTG Education Institution Technology Profile Database™ is updated on a daily basis, so report results and comparisons are subject to change as new information is validated and recorded. SAMPLE PAGE
  • 7. Copyright 2014 The Tambellini Group, LLC All rights reserved. 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders 5 U.S. Higher Education Market Overview According to the U.S. National Center for Education Statistics (NCES) and the National Student Clearinghouse Research Center, student enrollment in degree-granting post-secondary institutions experienced minor decreases in both 2012 and 2013, after reaching a record high of 21 million students in 2010-2011. It is estimated that higher education student enrollment decreased by 1.8% in fall 2012 from fall 2011, and 1.5% in fall 2013 from fall 20121 . The enrollment decreases are largely attributed to a smaller number of high school graduates after a decade of growth, and a decrease in the number of adult learners who left college because they have gained or re-gained employment. The institution types largely affected by this year’s decrease in student enrollment are private, for-profit and public, 2-year institutions. According to the National Student Clearinghouse, there are strong indications that traditional private, not-for-profit institutions will begin to contract starting in 2013-2014. Changing higher education student enrollment demographics are being influenced by a decrease in the number of high school graduates, an increase in the number of international students, a continuing trend toward the non-traditional adult learners, and an increase in ethnically diverse students. Looking forward, the NCES projects that total student enrollment in post-secondary institutions will increase by approximately XX% between 2011 and 20212 . TTG research shows that in 2012 the private, for-profit institution segment was the largest institution type making SIS selections, garnering 52% or 76 selections. In 2013 the largest institution type making SIS selections was xxxxxx, xxxxxxxxxxxxxx x-year institutions with xx% market share or xx SIS selections. Public institutions collectively garnered xx% of the SIS selections with xx SIS selections in public two-year institutions and xx SIS selections in public four- year institutions. Public less-than-2-year institutions made xxx SIS selections. According to the National Association of State Budget Officers, state fiscal conditions are modestly improving in fiscal 2014 with spending and revenues projected to rise above fiscal 2013 levels3 . This combined with new technology advances is creating opportunities in higher education that will provide institutions with increased productivity and could also contribute to the growth of increased SIS placements. “ In 2013 the largest institution type making SIS selections was xxxxxxx, xxxxxxxxxxxxxxxxx institutions with xx% or xx SIS selections.” SAMPLE PAGE
  • 8. Copyright 2014 The Tambellini Group, LLC All rights reserved. 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders 6 As shown in Table 1 and predicted in the TTG 2013 Market Trends report, the number of SIS procurements in U.S. higher education showed continued growth in 2013, after bottoming out in xxxx. The number of U.S. SIS selections increased xx% in 2013 over 2012. While the increase in 2012 SIS selections was attributed to the growth of the private, for- profit sector, which comprised xx% of the institutions making SIS selections, the 2013 increase is the result of growth in the private, not-for-profit sector claiming collectively xx% of the SIS selections, and the public sector, claiming xx% of the SIS selections. This was in line with TTG 2013 market predictions. Public institutions were evenly represented in 2013 with public, four-year institutions claiming xxxxxxxx percent and public, two-year institutions claiming xxxxxx percent of the total SIS selections. Public, less-than-two-year institutions accounted for xxxxx percent of the total SIS selections in 2013. Market Trends for SIS 2013 Purchases Table 1: Estimated Number of U.S. Institutions Making a New SIS Selection* The xxxxxxxxxxxxxxxxxxxxx was awarded three large multi-campus contracts that made a significant impact on the SIS annual landscape in 2013. xxxxxx was selected by the xxxxxxxxxxxxxx for Community & Technical Colleges, which is rolling out xxxxxxxxxxxx across xxxxxxxx campuses in the state. xxxxxxx University selected xxxxxxxxxxxxxxxx for their campus-wide SIS, replacing several disparate student systems in sixteen schools across the institution. In addition, xxxxxxx was awarded a large contract at xxxxxxxxxxxx University, where it will be deployed across xxxxxxxxx campuses. The institution types that made SIS selections in 2013 differed from those that made selections in previous years. The institutions making SIS selections in 2013 trended more toward traditional learning institutions. In 2013 seventy-five percent of the institutions selecting a SIS were traditional learning institutions, as compared to 2012, with only forty- eight percent. The increase in the number of selections in 2013 by traditional learning institutions represents the beginning of a market rebound predicted by TTG in the 2013 SIS Market Trends report. This also attests to higher education industry reports that show a decrease in student enrollment in private, for-profit institutions in 2013. In the private, for-profit arena, the majority of schools making SIS selections were less-than-two-year schools, which accounted for xx% of the total 2013 SIS selections. While there was a decrease in the number of xxxxxxx institutions making SIS selections in 2013, non-degree granting, certificate-based programs continue to attract students. The xxxxxxxxxxx sector of higher education has a different student base with different operating procedures, business processes and requirements. This parlays into the notion that a solution that serves the traditional learning market extremely well may not be the best fit for a xxxxxxxxxxxx institution. Since both traditional learning and non-traditional learning institutions may use this report to inform future SIS evaluations, TTG started to provide SIS selection data in greater detail in the 2013 report. Private, not-for-profit institutions accounted for xx% of the 2013 market share with xxxxxxxx SIS selections. Institutions in this sector included religious-based schools, distance learning schools, and private liberal arts institutions. Private, not-for-profit- four-year and above institutions claimed the largest not-for-profit representation with xx% of the total 2013 SIS selections. Source: TTG Education Institution Technology Profile Database™ *The 2014 report is based on available 2013 SIS selection data. SIS market data is subject to final verification and updates. The TTG Database contains SIS selection data for approximately 1,800 institutions for which the actual purchase year is estimated or unknown. If the purchase date is unknown, the selection is not included for calculating vendor selections in 2013. Up to 2000 xxxxx 2000 – 2003 xxx 2004 – 2008 xxx 2009 xxx 2010 xxx 2011 xxx 2012 xxx 2013 xxx SAMPLE PAGE
  • 9. Copyright 2014 The Tambellini Group, LLC All rights reserved. 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders 7 As depicted in Table 2, U.S. higher education institutions seeking new SIS software continue to favor those schools with enrollments of less than 2,500 students. However, in 2013 there was more activity in mid-tier schools than in the previous four years. In 2012 eighty-two percent of the total SIS selections were made by institutions with enrollments of less than 2,500 students, as compared to 2013 with xxxxxxxx percent. Mid-tier institutions ranging in enrollment size from 2,500 students to 9,999 students comprised xxxxxxxx percent of the total 2013 SIS selections versus eleven percent in 2012. SIS vendors xxxxxx and xxxxxxxx were selected most often in 2013 by mid-tier institutions with respectively xxxxxxxxxx and xxxxx selections. The number of SIS selections in schools with less than xxxxx students is highly influenced by the xxxxxxxxxx institution type, which tends to average less than xxxxxx students per campus. Market Trends for SIS 2013 Purchases (cont.) Table 2: Percentage of U.S. Institutions Selecting Top SIS by Enrollment Size Student Enrollment Size Percentage of Institutions Making a SIS Selection by Enrollment Category 2009 Percentage of Institutions Making a SIS Selection by Enrollment Category 2010 Percentage of Institutions Making a SIS Selection by Enrollment Category 2011 Percentage of Institutions Making a SIS Selection by Enrollment Category 2012 Percentage of Institutions Making a SIS Selection by Enrollment Category 2013 <2,500 students xx% xx% xx% xx% xx% 2,500 – 4,999 students xx% xx% xx% xx% xx% 5,000 – 9,999 students xx% xx% xx% xx% xx% 10,000 – 19,999 students xx% xx% xx% xx% xx% >20,000 students xx% xx% xx% xx% xx% Unknown xx% xx% xx% xx% xx% Source: TTG Education Institution Technology Profile Database™ **The 2011 total SIS selections for 2011 have been updated from the 2012 SIS Market Trends report due to new verified data TTG estimates that x% of all higher education institutions still have homegrown student systems in place. In 2013 xx% of the total SIS purchases were replacements for homegrown systems, versus xx% in 2012. xxxxxx garnered xx% of the homegrown replacements in 2013, followed by xxxxxxxx with xx%. From a total SIS perspective as shown in Figure 2, xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx SAMPLE PAGE
  • 10. Copyright 2014 The Tambellini Group, LLC All rights reserved. 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders 8 Market Trends for SIS 2013 Purchases (cont.) Figure 2: Comparison of 2013 SIS Placements With and Without Private, For-Profit Source: TTG Research and Education Institution Technology Profile Database™ Over the last few decades student enrollment in U.S. post- secondary education has increased exponentially. During this time the market for student systems reached a mature state. Up until the last twelve months most vendor SIS product offerings have been primarily centered around on-premise student solutions that have matured into the “laggard” stage of the technology adoption bell curve depicted in Figure 3. A down economy starting in 2008-2009 and requirements to support non-traditional learning has caused many institutions to re- evaluate how they can use different service models in an effort to respond to reduced budgets and new teaching modalities. Higher education institutions are now actively looking at all types of deployment options that include: on-premise, hosted, managed, SaaS, and a combination thereof. SAMPLE PAGE
  • 11. Copyright 2014 The Tambellini Group, LLC All rights reserved. 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders 53 Appendix 1. National Student Clearinghouse Research Center: Current Term Enrollment Report – Fall 2013, http://nscresearchcenter.org/currenttermenrollmentestimate-fall2013/ 2. NCES: Undergraduate Enrollment, https://nces.ed.gov/programs/coe/indicator_cha.asp 3. The National Board of State Budget Officers, Fiscal Survey of States, Fall 2013, http://www.nasbo.org/publications-data/fiscal-survey-states/fiscal-survey-states-fall-2013 List of References SAMPLE PAGE
  • 12. Copyright 2014 The Tambellini Group, LLC All rights reserved. 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders 54 Research data for this report was compiled by TTG and includes vendor sales through December 31, 2013. TTG maintains, updates, and delivers the most comprehensive database of institution technology profiles available. The company began tracking this data in 2001 in response to client requests, and today provides data to global organizations and institutions. TTG gathers and maintains publicly available data on SIS selections from a variety of sources, including press releases, institution materials (i.e. project websites and presentations), news articles, and vendor case studies. TTG conducts primary research including surveys and interviews with institutions. Institutions provide updates to technology profiles through online research portals on various websites. While other firms have historically provided some information and opinions regarding market trends, the data to support these opinions has typically been provided by vendors minus detailed customer lists or by survey responses, which have limited response rates. Without the benefit of detailed, verified technology profiles, institutions, vendors, consultants and financial analysts were generally left on their own to try and find enough critical technology data to support important decisions. TTG’s Education Institution Technology Profile Database™ is used by institutions to find peers with similar technology implementations, for benchmarking comparisons, and vendor references. Vendors, consultants, financial analysts, investors and venture capitalists also utilize the database to gain insight into market share data and other facts about vendor sales history that are not available from any other single source. Prior to the availability of this database, it was difficult to track and understand market share data by vendor and vendor product. The 2014 report was informed by interviews with the top vendor representatives. TTG thanks the following software vendors for participating in the research: Campus Management Corporation Jenzabar Ellucian FAME Kauli Foundation Oracle RJM SONISWEB Three Rivers Systems UNIT4 Workday In every case, vendors provided detailed and helpful updates including product roadmap plans. TTG wishes to especially thank the vendors for taking time to comment on market trends and issues. TTG also interviewed implementation partners for Oracle and Workday for this report. The list of Oracle implementation partners profiled is a partial list. The list of Workday implementation partners profiled is a complete list. The individual institution profile data is accessible on edu1world.org, which is powered by software from Enterprise Hive, LLC. Since 2008, institutions have been self-reporting purchases and updating their own technology profiles via edu1world.org for easy cataloging and retrieval of information. This is especially helpful for institutions that wish to maintain an inventory of technology purchases without dedicating internal resources for managing data. In April 2014, The Tambellini Group analyzed more than 1,000 responses to a targeted survey to higher education decision makers and buyer/influencers which provided additional information and insight for this report. Methodology SAMPLE PAGE
  • 13. Copyright 2014 The Tambellini Group, LLC All rights reserved. 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders 55 Vicki Tambellini is the President and CEO of The Tambellini Group and Enterprise Hive About the Authors Vicki Tambellini is the President and CEO of The Tambellini Group and Enterprise Hive. She has over 30 years of experience in executive management, consulting, business operations, and technology leadership in higher education, and in the commercial sector. Her distinguished career includes creating the Education Institution Technology Profile Database™, the world’s most comprehensive catalog of education technology selections by institutions. Enterprise Hive delivers award-winning solutions to help improve communications, collaboration and outcomes for institutions. Prior to becoming an entrepreneur, Ms. Tambellini was VP and GM of PeopleSoft’s higher education business unit from 1995-1999. Under her direction, the higher education business unit grew to more than 500 million in revenue and 400 plus customers in four years. Ms. Tambellini also held management positions with Oracle between 1990-1995. For her commitment to education, Ms. Tambellini was awarded an honorary, lifetime, Platinum Learning! Professional Certification by the Elearning! Institute in December 2012. The award was given in recognition of the portfolio of achievements and contributions to the field of learning, as well as for continued commitment to evolve and shape the industry. Ms. Tambellini received a B.S. in Business from Virginia Commonwealth University. Mary Beth Cahill is the Vice President of Research for The Tambellini Group, where she focuses on higher education technology trends and software strategies. She has worked with The Tambellini Group since 2005 in various capacities. During this time, Ms. Cahill has participated in and led numerous research efforts specifically in the area of vendor SIS software solutions, data and learning analytics, CRM, learning management, and social networking. Prior to joining The Tambellini Group, Ms. Cahill had 23 years of experience in the technology industry, most of which were in public sector and higher education. Ms. Cahill spent nine years as a Senior Technologist with Oracle Corporation, where her focus was software solutions within the public sector. Ms. Cahill has also held technology related positions at Digital Equipment Corporation, Xerox Corporation and Burroughs Corporation. Ms. Cahill holds a B.S. in Mathematics from the University of Richmond. Mary Beth Cahill, Vice President of Research for The Tambellini Group, LLC. SAMPLE PAGE
  • 14. Copyright 2014 The Tambellini Group, LLC All rights reserved. 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders 56 Vendor copies of this report are $3,995. The report is available to institutions, schools, and organizations for the discounted rate of $595.00. The report may be reproduced for unlimited internal distribution. External distribution rights may be available upon request and for an additional fee. If your institution is planning to select a new SIS, Financial System, Human Resources System, Learning Management System or CRM, and needs to benchmark peer institutions based on type of institution and enrollment size, please contact sales@tambellinigroup.com to learn more about how to receive custom reports. Detailed reports with institution names, vendor products selected, and selection dates are available for purchase. Customized reports for education institutions are priced based on the number of records. Individual records are $6.50 each. The minimum fee for an individual report is $500.00 for higher education institutions. About The Tambellini Group, LLC. The Tambellini Group (TTG) is the world’s leading research and advisory firm for higher education executives. TTG delivers detailed quantitative and qualitative technology research, insight and analysis specifically for education. TTG enables informed decisions based on data. Executive level skills and services include: strategic advice for executives, market research, contract negotiations with administrative systems technology vendors and service providers, and published thought leadership on business and technology issues. TTG specializes in the education technology sector. The Tambellini Group is headquartered in Irvington, Virginia, and provides the world’s largest and most complete database on the software, hardware, SaaS, and services selected by education institutions and schools. Clients include institutions, organizations and businesses seeking a deeper understanding of market trends and issues based on verifiable data. Pricing Information SAMPLE PAGE
  • 15. Copyright 2014 The Tambellini Group, LLC All rights reserved. 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders 57 Student Information System for U.S. Colleges and Universities by Vendor Campus Management CampusVue Student Ellucian Colleague Student Jenzabar CX Jenzabar EX Kuali Student Oracle PeopleSoft Enterprise Campus Solutions Populi Ellucian Banner Student Ellucian PowerCAMPUS Student Three Rivers CAMS Enterprise TopSchool Student Lifecycle Management Financial Management Systems for U.S. Colleges and Universities by Vendor Colleges and Universities by Vendor Campus Management CampusVue Finance Ellucian Colleague Finance Jenzabar CX Jenzabar EX Kuali Financial Systems Lawson Enterprise Financial Management Oracle PeopleSoft Enterprise Financial Management Ellucian Banner Finance Ellucian PowerCAMPUS Finance Three Rivers CAMS Enterprise Human Resources Systems for U.S. Colleges and Universities by Vendor Campus Management CampusVue HR Ellucian Colleague Human Resources Jenzabar CX Jenzabar EX Oracle PeopleSoft Enterprise HCM SAP ERP Human Capital Management Ellucian Banner Human Resources Ellucian PowerCAMPUS Three Rivers CAMS Enterprise Learning Management Systems for U.S. Colleges and Universities by Vendor Blackboard Academic Suite Blackboard ANGEL Learning Management Suite Blackboard Learn Blackboard WebCT Vista Desire2Learn Learning Environment Instructure Canvas Moodle Moodlerooms Moodlerooms joule Pearson eCollege Pearson LearningStudio Sakai CLE WebStudy CMS Library Managment Systems for U.S. Colleges and Universities by Vendor Auto-Graphics Agent VERSO Endeavor Voyager Library System Ex Libris Voyager Innovative Interfaces Millennium ILS Polaris Library Systems Polaris SirsiDynix Horizon The Library Corporation Library Solution Other Reports Available Preconfigured reports such as these may be purchased. Please contact us if you are interested in learning how to receive a copy of these reports. SAMPLE PAGE
  • 16. Copyright 2014 The Tambellini Group, LLC All rights reserved. 2014 Student Information Systems U.S. Higher Education Market Share, Trends and Leaders 58 Copyright and Terms of Use This paper is Copyright 2014-2015 by The Tambellini Group, LLC. All rights reserved. No portion of this report and strategic analysis may be reproduced, given, lent, resold or disclosed in whole or in part without the written permission of and attribution to The Tambellini Group, LLC. Only the person, institution, school, company or organization that has licensed this report may access and use the report. You many print and use this report inside your institution, school, organization or company as part of an institution, school, organization or company license. You may not distribute this report to others outside of your institution, school, organization or company unless you have specifically licensed the rights to distribute the report for external use. The Tambellini Group offers no specific guarantee regarding the accuracy or completeness of the information presented, but The Tambellini Group makes every reasonable effort to present the most reliable information available. The Tambellini Group assumes no liability for errors, omissions or discrepancies in the information contained in this report. The research for this report is not sponsored, and TTG relies on sales of the report for publication. As such, TTG issues each copy of the report to the institution, school, organization or company that licenses it. Copyright violations are therefore enforced to the fullest extent. SAMPLE PAGE