OMGT 5013 – Supply Chain Management
Instructor: Dr. Ed Pohl Office: 4167 Bell Engineering
Telephone: (479) 575 - 6042 (Office) Call in Office Hours: (CST)
(479) 871 – 1304 (Cell) Monday 10:00–11:30 am
Thursday 10:00 -11:30 pm
Email: firstname.lastname@example.org Blackboard Hours: Wednesday 9 -11:00 pm
Supply Chain Management: Strategy, Planning, & Operation 3rd Edition
Sunil Chopra, Peter Meindl, Pearson Prentice Hall, 2007.
Matching Supply with Demand 2nd Edition
Gerard Cachon, Christian Terwiesch, McGraw Hill, 2009.
Pre/Co-requisite: Intro to Operations Management, OMGT 5003 or equivalent
Grading: Final Grade
Chapter Quizzes 410 pts 41% A > 90%
Exams 2 @ 100 pts 20% B 80 - 89%
Discussion Participation 90 pts 9% C 70 – 79%
Case Studies 3 @ 100 pts 30% D 65 - 69%
F < 64%
Total 1000 pts 100%
All graded material will be returned to students in through Blackboard. Once a graded
item has been returned, you have 48 hours to challenge the grade. To challenge a grade,
you must submit a typed description of the grading error (attached to the graded
item) to me. Your description must include your name and e-mail address. I will
respond to your challenge within 48 hours of its receipt.
Course Objectives: This course focuses on the development and application of decision models in
supply chains with emphasis on demand forecasting, aggregate planning, inventory management supply
chain design, transportation modeling and analysis, and coordination and sourcing decisions. Spreadsheet
based tools and techniques will be used extensively to analyze supply chain performance. After
completing this course, students should be able to:
• Explain the effect of a supply chain on business operations
• Understand the relation between product type and supply chain strategy
• Express familiarity with different forecasting tools and understand their uses
• Choose an appropriate inventory model for a given situation
• Apply several different inventory models including those for use in deterministic and stochastic
• Explain the difference between cycle stock and safety stock
• Be able to formulate the basic supply chain distribution models
• Understand the importance of transportation and logistics in the supply chain and be familiar with
ways in which transportation problems are modeled
• Identify the difference between push and pull supply chains
• Use Excel to solve different supply chain operational problems
Course Expectations: Making this an effective course is a shared responsibility. Below are a few of
the things we will do as a class as well as some of my expectations for you.
• I will use a variety of approaches to provide you course content throughout the term: traditional
lectures, case studies, and demonstrations. Expectation: Read the material in the text book.
The lectures and associated lecture notes will be posted on WebCT but are not a
replacement for reading the textbook. You will not do well on the chapter quizzes if you do
not read the text book. The lectures and associated discussions are designed to enhance
your understanding of the material you have read in the book. .Let me know when you do
not understand a concept or the terminology being used.
• I usually ask a lot of questions and expect a lot of discussion in my live classes. Also, I find that
the students as well as the instructor learn a great deal from each other’s experiences. That is
why I put significant value on the discussion board. Expectations: Willingness to share ideas,
actively participate in discussions and exercises. Honestly assess and improve your own
• All assigned readings, material covered in lectures, as well as all assigned problems are
considered “important”. Students should ensure that they can answer the review questions
at the end of each chapter before taking their chapter quizzes. Pay attention to examples in
class. Understand the mechanics of solving a problem, but also the fundamental concepts
on which they are based.
• I use chapter quizzes on WebCT to test your knowledge of the basic reading assignment.
Quizzes consist of 5 true false and 5 multiple choice questions randomly selected from the test
bank for that chapter. Quizzes are timed and limited to 30 minutes. These quizzes cover
definitions and concepts. Read the chapter completely and review the questions at the end of
the chapter before you take the quizzes!
• Exams will require analysis and synthesis of ideas beyond regurgitation of definitions.
Quantitative problems will appear on the exams when appropriate. Make sure you understand all
problems done in class. They may appear again!
Communication - Students should check their e-mail on a frequent basis. A course web page
is located on UA’s Blackboard https://courses.uark.edu/webct. You must log onto Blackboard’s learning
system and enter the course area. This web page will be used for course-related email, discussion lists,
lectures, and dissemination of materials, quizzes, exams and access to on-line grades.
Homework – While homework assignments will not contribute directly toward your course
grade, they are an essential part of the learning process. They provide you an opportunity to practice
applying the concepts, and reinforce the material covered in lecture. There is usually a direct correlation
between how well students do on exams and how seriously they take the homework assignments. You
should use the homework as an early warning system about how well you understand the material. If you
have trouble with the homework, it is far better to know about it early and use it as motivation for asking
questions to aid your understanding. Students who do well are those that spend the time clarifying what
they do not understand. Students who do poorly are those that let things slip (sometimes relying too much
on help from others in doing their homework). Modeling and analysis are skills best learned by trial and
error, as well as discussion. I encourage you to discuss homework problems with each other using the
Blackboard discussion board. Solutions will be posted the week after it is assigned.
Case Studies: Students will work in groups of 3 in preparing each case study. I will assign the teams
through Blackboard. There will be a total of 3 formal case studies during the semester. Case studies will be
posted on the course page and presented to the class for discussion and comment. Each group should
prepare an annotated power point presentation (use the notes page to summarize what will be said for
each slide) summarizing their case study and associated analysis. The power point presentation should be
constructed so that it could be given in 15 minutes. I will use peer reviews of your presentations to help
determine your grade. Each group should also submit written summary of their case and the associated
analysis. This summary should be less than 5 pages.
Academic Honesty - You are expected to read, understand and abide by the university policy
on academic honesty.
Fifteen Definitions of Academic Dishonesty
Academic dishonesty involves acts that may subvert or compromise the integrity of the educational process
at the University of Arkansas. Included is an act by which a student gains or attempts to gain an academic
advantage for himself or herself or another by misrepresenting his or her or another's work or by interfering
with the completion, submission, or evaluation of work. These include, but are not limited to,
accomplishing or attempting any of the following acts:
1. Altering of grades or official records.
2. Using any materials that are not authorized by the instructor for use during an examination.
3. Copying from another student's paper during an examination.
4. Collaborating during an examination with any other person by giving or receiving information without
specific permission of the instructor.
5. Stealing, buying, or otherwise obtaining information about an unadministered examination.
6. Collaborating on laboratory work, take-home examinations, homework, or other assigned work
when instructed to work independently.
7. Substituting for another person or permitting any other person to substitute for oneself to take an
8. Submitting as one's own any theme, report, term paper, essay, computer program, other written
work, speech, painting, drawing, sculpture, or other art work prepared totally or in part by
9. Submitting, without specific permission of the instructor, work that has been previously offered for
credit in another course.
10. Plagiarizing, that is, the offering as one's own work the words, ideas, or arguments of another
person without appropriate attribution by quotation, reference, or footnote. Plagiarism occurs
both when the words of another are reproduced without acknowledgment or when the ideas or
arguments of another are paraphrased in such a way as to lead the reader to believe that they
originated with the writer. It is the responsibility of all University students to understand the
methods of proper attribution and to apply those principles in all materials submitted.
11. Sabotaging of another student's work.
12. Falsifying or committing forgery on any University form or document.
13. Submitting altered or falsified data as experimental data from laboratory projects, survey
research, or other field research.
14. Committing any willful act of dishonesty that interferes with the operation of the academic process.
15. Facilitating or aiding in any act of academic dishonesty.
I have read the above policy and understand each act of dishonesty as described. I have had the opportunity
to ask my instructor questions to clarify any parts I do not understand.
Printed Last name, First name ID# Signature Date
LESSON ASSIGNMENTS FOR OMGT 5013
Block I Building a Strategic Framework to Analyze Supply Chains
Week TOPIC ASSIGNMENT
Introductions Review Chapter 1
Course overview Complete Chapter 1 quiz
(18-24 May) Chapter 1 Understanding the Supply Chain
Chapter 2 Supply Chain Performance: Read Chapter 2
Achieving Strategic Fit and Scope Complete Chapter 2 Quiz
Chapter 3 Supply Chain Drivers and Metrics Read Chapter 3
Process view of a Supply Chain Complete Chapter 3 Quiz
(25-31 May) Evaluating Process Capacity
Read Chapter 7
Chapter 7 Demand Forecasting Complete Chapter 7 quiz
Uncertain Demand: The Newsvendor Model HW Problem 7-2
READ CASE STUDY 1:
Seven Eleven Japan pg 66-72
Block II Planning Demand and Supply in a Supply Chain
Chapter 8 Aggregate Planning Read Chapter 8
Order Up To Inventory Models Complete Chapter 8 quiz
(1 -7 June) HW Problem 8-1
Chapter 9 Planning Supply and Demand
Risk Pooling Strategies to Reduce and Hedge Read Chapter 9,
Uncertainty Complete Chapter 9 quiz
HW Problem 9-1
Complete Case Study
Block III Planning and Managing Inventories
CASE STUDY I DUE BY 8 June 2009 Study for and complete Exam #1
(8-14 June) EXAM #1 (Chapters 1- 3, 7-9) Read Chapter 10,
Available: 8 June 2009 Complete Chapter 10 quiz
Complete by: 11:55 PM 15 Jun 2009 HW Problem 10-1
Chapter 10 Managing Economies of Scale: READ CASE STUDY II
Cycle Inventory Mintendo Game Girl, Pg. 257
5 Read Chapter 11,
Chapter 11 Managing Uncertainty Complete Chapter 11 quiz
Safety Inventory HW Problem 11-2
5 Chapter 14 Sourcing Decisions in a Supply Read Chapter 14
Chain Complete Chapter 14 quiz
HW Problem 14-3
Complete Case Study II
2/9/2009Block IV Designing and Managing the Supply Chain Network
Chapter 4 Designing Distribution Networks Read Chapter 4
and Applications to E-Business Complete Chapter 4 quiz
Chapter 5 Network Design in Supply Chains Read Chapter 5
Complete Chapter 5 quiz
CASE STUDY II DUE BY: READ CASE STUDY III
24 June 2009 Delivery Strategy at Moonchem,
Chapter 13 Transportation in a Supply Chain Read Chapter 13
Complete Chapter 13 quiz
(29 June – HW Problem 13-2
Chapter 15 Pricing and Revenue
5 July) Management in a Supply Chain Review Chapter 15
HW Problem 15-1
Complete Case Study II
Chapter 16 Information Technology in a Read Chapter 16
Chapter 17 Coordination in a Supply Chain Read Chapter 17
CASE STUDY III DUE BY:
8 July 2009
EXAM #2 (Chapters 4-6, 10, 11, 13-17)
Available: 6 July 2009
Complete by: 11:59 PM, 10 July 2009