Life is too short and your business is too important to waste your time on an incentive provider who isn’t offering you the tools, technology and insights to achieve your objectives. If your incentive company can’t offer you all the advantages of an incentive plan, don’t be afraid to pull the plug on the partnership and look elsewhere!
5 Signs You Need to Break Up with Your Incentive Company
5 SIGNS YOU NEED TO
BREAK UP WITH YOUR
1 THE INCENTIVE REWARDS ARE NOTHING SPECIAL.
• Your incentive program participants are product-savvy
and used to purchasing nearly anything they want online.
• The Incentive Research Foundation reported that 99%
of incentive program participants have unique reward
• A wide rewards selection that’s varied in value range as
well as products and brands, means you can motivate
low-performers and middle majority.
• Studies show investing in motivating the middle majority
has a much greater positive effect on your company than
motivating top performers.
INCENTIVE PROGRAM REPORTING AND
MEASUREMENT TOOLS ARE LACKING.
Without tools to track your incentive program, it won’t succeed.
Your incentive company should be able to offer you reports that are:
• easy to access
• tracking the program in real-time
Reports allow you to identify successful incentive strategies and areas for
improvement by gathering data about:
• Reward fulfillment
THE INCENTIVE TECHNOLOGY CAN’T SUPPORT
COMMUNICATION AND DATA DEMANDS.
Here are some important benefits you could be missing out on by using lacking
THROUGH MOBILE AVAILABILITY
A BEEFED-UP CUSTOMER DATABASE
THROUGH INTEGRATION WITH CRM AND
OTHER BUSINESS SYSTEMS
Delivering an incentive program with
mobile optimization, or through an
incentive app, is one of the best ways
to engage on-the-go participant groups
such as sales reps, contractors, etc.
The ability to access your incentive
program through their phones makes
them that much more likely to stay
active in the program.
By integrating your incentive program with
your customer relationship management
(CRM) or enterprise resource planning
systems, you can gather customer data
from incentive program activity and place
that data where it’s most useful for you.
An incentive company that doesn’t offer
you integration technology is keeping you
from a steady, managed flow of customer
INCENTIVE STRATEGY SUPPORT FROM ACCOUNT
MANAGEMENT LEAVES A LOT TO BE DESIRED.
The incentive company you work with
• have their fingers on the pulse of
effective incentive strategies
• give you useful, actionable expertise on
successful incentive plans
• interpret your incentive program data
• help you measure progress and track
YOUR INCENTIVE COMPANY DOESN’T UNDERSTAND
YOUR INDUSTRY OR YOUR UNIQUE PAIN POINTS.
• Many incentive companies focus on business-to-consumer (B2C) incentive strategies
and have no have no experience developing incentive plans for complex business-to-
business (B2B) customer loyalty and sales motivation demands.
• If you don’t feel that your incentive company understands your pain points or
your unique position in your marketplace, then it’s time to go your separate ways.
Life is too short and your business is too important to
waste your time on an incentive provider who isn’t offering
you the tools, technology and insights to achieve your
objectives. If your incentive company can’t offer you all the
advantages of an incentive plan, don’t be afraid to pull the
plug on the partnership and look elsewhere!