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#ProjectA Wellbeing and Career Progression tweet chat report 8 August 2018

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A report of the #ProjectA tweet chat held on 8 August 2018 about wellbeing and career progression in the ambulance service

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#ProjectA Wellbeing and Career Progression tweet chat report 8 August 2018

  1. 1. Compiled by: Leigh Kendall @leighakendall Rosie Redstone @rosieredstone and Camilla Lindo @camilla56026807 of the Horizons team. #ProjectA Tweet chat summary 8th August 2018
  2. 2. Contents Slide What happened in the tweet chat? 3 What were the outputs? 4 What is #ProjectA? 5 The themes that emerged: • Creating a wellbeing culture • Improving systems and processes • Promoting wellbeing • Talking about mental health • Debrief • Accessing wellbeing support • Creating time and space for rest and relaxation • Training and continuing professional development • Creating clear career development routes • Creating a portfolio of experience across health and care • Leadership development 6-16 Crowdsourcing the ideas 17 Data sources 18 Dates of future chats 19 Continuing the conversation 20
  3. 3. What happened in the tweet chat? On 8th August at 7pm the Horizons team hosted a 60 minute #ProjectA tweet chat seeking responses to the following questions: 1. Introduce yourself – hello my name is… 2. What do we understand by the term ‘wellbeing’ in relation to ambulance staff? 3. How can we improve wellbeing for ambulance staff? 4. What aspect of your role could be improved to have a direct impact on providing better care for patients and their families? 5. What is your one big idea for improving career progression with the ambulance service? 142 people participated with a total audience of 335,000 generating 574 tweets and 78 new ideas! Source: FollowtheHashtag The ProjectA influencers. Source: Symplur Most participants were from the UK, with some in the US, Europe, Australia, and New Zealand. Source: FollowtheHashtag
  4. 4. What were the outputs? The #ProjectA team evaluated the 574 tweets* from the tweet chat and identified 78 as specific ideas that could be added to the ideas platform. Some will be new posts and others may add support or breadth to existing ideas. We grouped the ideas into the following themes: 1. Creating a wellbeing culture 2. Improving systems and processes 3. Promoting wellbeing 4. Talking about mental health 5. Debrief 6. Accessing wellbeing support 7. Creating time and space for rest and relaxation 8. Training and continuing professional development 9. Creating clear career development routes 10.Creating a portfolio of experience across health and care 11.Leadership development Each person who initiated the tweet has been invited to post their idea on to the ideas platform. *Please note that this curation includes only those tweets that included the hashtag #ProjectA
  5. 5. What is #ProjectA? #ProjectA (for ambulance) is a 12 month project to mobilise frontline ambulance staff and patients to identify and implement ideas that will contribute to improvements in urgent and emergency services. The project was initiated by Simon Stevens, the Chief Executive of NHS England, after he spent time with ambulance crews in London and the Midlands. Simon identified the potential for frontline ambulance staff to play a much bigger role in innovation, service redesign and problem solving. He has asked the NHS Horizons team to work with the Association of Ambulance Chief Officers (AACE) to develop a year-long initiative that supports and builds on the excellent work that is underway in many parts of the system and builds on the ideas and energy of frontline ambulance staff. The ambition is to identify at least four major change ideas that can be developed, prototyped and implemented by frontline staff across all ten ambulance trusts, in time to start making a difference in winter 2018/19. The whole ethos and approach of #ProjectA is one of co-production and collaborative decision making.
  6. 6. Theme 1: Creating a wellbeing culture
  7. 7. Theme 2: Improving systems and processes
  8. 8. Theme 3: Promoting wellbeing
  9. 9. Theme 4: Talking about mental health
  10. 10. Theme 5: Debrief
  11. 11. Theme 6: Accessing wellbeing support
  12. 12. Theme 7: Creating time and space for rest and relaxation
  13. 13. Theme 8: Training and Continuing Professional Development
  14. 14. Theme 9: Creating clear career progression routes
  15. 15. Theme 10: Creating a portfolio of experience across health & care
  16. 16. Theme 11: Leadership Development
  17. 17. Crowdsourcing the ideas The #ProjectA Ideas Platform has been designed around five specific challenges that emerged from the work at the launch event on 28th June. These are: • The partnership with the public challenge • The patient pathways challenge • The roles, practices, wellbeing and career progression challenge • The working with partners challenge • The thinking the unthinkable and current “rules” and perceptions challenge The #ProjectA Ideas platform will remain live until September 2018 and is being underpinned by five tweet chats, each focused on one of the five challenges. Leigh Kendall, Communications Lead, NHS Horizons How to run a successful twitter chat
  18. 18. Data sources for this analysis 1. Follow The Hashtag http://analytics.followthehashtag.com/#!/archive/projecta-dashboard-v1-2018- 08-10?id=dashboard&from=20180808180000&to=20180808235900 2. Symplur healthcare hashtag project: https://www.symplur.com/healthcare- hashtags/ProjectA/analytics/?hashtag=ProjectA&fdate=8%2F8%2F2018&shour =10&smin=5&tdate=8%2F8%2F2018&thour=15&tmin=55 3. Wakelet https://wakelet.com/wake/612d81e5-822c-483f-9ada-cf2f1080f5f3
  19. 19. Dates of future tweet chats Partnership with the public Tues 17 July 7-8pm #ProjectA Patient pathways Thurs 26 July 7-8pm #ProjectA Roles, practices, our wellbeing and progression Wed 8 August 7-8pm #ProjectA Working with partners Wed 15 August 7-8pm #ProjectA Thinking the unthinkable, current “rules” and perceptions Tues 21 August 7-8pm #ProjectA Join us on the tweet chats:
  20. 20. Continuing the conversation: ProjectA.Crowdicity.com

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