Operational Requirements for Entry into the EOSC-hub Service Catalogue, Matthew Viljoen (EOSC hub week, Malaga, 16 - 20 April 2018)

1. eosc-hub.eu
@EOSC_eu
EOSC-hub receives funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No. 777536.
Matthew Viljoen
WP4 Leader
Operational Requirements for
Entry into the EOSC-hub Service Catalogue

2. 24/17/2018
Overview
• Outline of initial EOSC-hub WP4 discussions of operational
requirements for services to enter the EOSC-hub catalogue
• Forming input into D4.1 Operational requirements for the
services in the catalogue (M06, end Jun ‘18)
– input from WP4, 5, 6, 7, 13
– requirements likely to evolve – any feedback welcome

3. 34/17/2018
TRL Requirements

4. 44/17/2018
Entry into Service Catalogue
Pre-requisite for entry to Service Catalogue
Information required:
- Basic information
- Service classification
- Service support
- Contractual information
- Architecture
Work in progress – for more details see:
https://wiki.eosc-
hub.eu/pages/viewpage.action?spaceKey=EOSC&title=Service+Portfolio+Entry
+Template

5. 5
Processes being setup as part of WP4
• SLM: Service provider identified and OLA setup
• SFRM: Supplier entered into the SFRM database
• CHM: Adoption of standard EOSC-hub risk calculation, use of CAB
for higher level risk changes etc.
• RDM: Integration into RDM (defined release processes etc.)
• Integration into EOSC-hub Operations processes (membership of
mailing list, service governance integration)
• SACM: define availability and continuity plan
• ISM (membership of mailing list, adherence to relevant ISM
policies
• CONFM: Add site information into a recognised database along
with appropriate configuration items
4/17/2018
Other EOSC-hub process integration

6. Service promotion
• ITSM processes instated in key e-
Infrastructures meeting FitSM requirements.
Each runs its own services
Some integration and interoperation
• Some services merged and run jointly with key
e-Infrastructures; others run separately.
Full service integration
• Shared policies, joint operational body
developing strategy + technical priorities.
EOSC-hub SMS* replacing existing key e-
Infrastructure SMSes
Levels of Integration (Processes and
Services) - ScenariosFederation type
Lose
Tight
*SMS = Service Mangement System, covering ITSM processes

7. 7
EOSC-hub Internal Service
Catalogue
Set of supporting services
needed to poperate the
EOSC_hub & support the
delivery of its functions.
Cannot be ordered.
(e.g. EOSC-hub helpdesk,
marketplace etc.)
4/17/2018
Service catalogues
EOSC-hub Service
Catalogue
Set of services offered to
research communities
that can be ordered
(e.g. B2SAFE, EGI AppDB
VMops Dashboard