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Planning your job search 2009


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Job Search Strategies

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Planning your job search 2009

  1. 1. Planning Your Job Search The Office: Strategies to get you there… Presented By Sonjala Allen CFA Career Consultant
  2. 2. The Office: Big Picture <ul><li>“ Michael Scott: A boss's salary isn't just about money. It is about perks. It- for example, every year I get a one hundred dollar gas card. Can't put a price tag on that.” </li></ul>
  3. 3. “ Being able to do the job well will not necessarily get you hired; The person who gets hired is often the one who knows the most about how to get hired.” 10/03
  4. 4. Workshop Goals <ul><li>To understand the benefits of conducting a Targeted Job Search </li></ul><ul><li>To review the four most commonly used job search strategies and the 2 Minute Me </li></ul><ul><li>To understand the reasons, goals & process involved in Networking </li></ul><ul><li>To review the purpose & process involved in Informational Interviewing </li></ul><ul><li>To discuss habits to avoid & helpful resources </li></ul>10/03
  5. 5. Job Search Campaigns <ul><li>Three Phases </li></ul><ul><ul><li>Preparation </li></ul></ul><ul><ul><li>Interviewing </li></ul></ul><ul><ul><li>Follow-Up </li></ul></ul>10/03
  6. 6. Planning Your Strategy: A Targeted Approach <ul><li>Self-Assessment </li></ul><ul><ul><li>Defining your skills </li></ul></ul><ul><ul><li>Putting your skills to work </li></ul></ul><ul><li>Your advertisement </li></ul><ul><ul><li>What you have to sell “YOU” </li></ul></ul><ul><li>Goal Setting/Strategizing </li></ul><ul><ul><li>Must have a goal and strategy to be effective </li></ul></ul><ul><ul><li>Treat your job search like a 9 unit course </li></ul></ul><ul><ul><li>Get a notebook, stay organized, give yourself homework assignments </li></ul></ul><ul><li>Research Job Leads and Employers </li></ul><ul><li>Start early </li></ul><ul><ul><li>Have your Career Consultant review your resume </li></ul></ul><ul><ul><li>Start checking TartanTRAK now </li></ul></ul><ul><li>Must have EXCELLENT interviewing skills </li></ul><ul><li>Networking </li></ul><ul><li>Persistence   </li></ul>
  7. 7. During Your Search Remember… <ul><li>No specific job strategy will work </li></ul><ul><li>for every applicant! </li></ul><ul><li>Be flexible. </li></ul><ul><li>Be persistent. </li></ul><ul><li>Allow extra time to conduct your job search. </li></ul><ul><li>3 key steps - Assessment, Research and Implementation. </li></ul>
  8. 8. The Office: Self Promotion <ul><li>“ Andy: I am a great interviewee. Why? Because I have something no one else has. My brain. Which I use to my advantage, when advantageous.” </li></ul>
  9. 9. Self-Assessment: Take Inventory <ul><li>Skills </li></ul><ul><li>Experience </li></ul><ul><li>Personality </li></ul><ul><li>Likes and dislikes </li></ul><ul><li>Working conditions </li></ul><ul><li>Salary requirements </li></ul><ul><li>Geographic preferences </li></ul><ul><li>Interest in advancement </li></ul>
  10. 10. Important Questions <ul><li>What Type of Job are you seeking? </li></ul><ul><li>Values: what’s important to you in a job? </li></ul><ul><li>Have you researched your target employers? </li></ul><ul><li>Do you know what skills this company is looking for? </li></ul><ul><li>Does your resume and portfolio reflect the companies and </li></ul><ul><li>opportunities you are targeting? </li></ul><ul><li>Are you able to give examples of how you exhibited those </li></ul><ul><li>skills? </li></ul><ul><li>Are you prepared to talk about your abilities? (2 min me) </li></ul><ul><li>Are you ready to negotiate your salary? </li></ul>
  11. 11. Your advertisement: Two-Minute Me <ul><li>Backbone of Your Search </li></ul><ul><ul><li>Sales Pitch consists of: Who You Are, Educational Bckgrd, Professional Bckgrd & Job Objective. Plus, any Relevant accomplishments. </li></ul></ul><ul><ul><li>Used in: cover letters, info mtgs, networking, interviews. </li></ul></ul><ul><ul><li>Keep in mind: Your Audience, What they are interested in, Who your likely competitors are, what you offer that competition does not. </li></ul></ul><ul><li>Pointers to Keep in Mind </li></ul><ul><ul><li>be relevant & @ proper level, be able to tailor it to fit situation, keep it conversational, not laundry list. </li></ul></ul><ul><li>PRACTICE & SHOW ENTHUSIASM!! (Practice again & again & again…) </li></ul>
  12. 12. Your advertisement: Resume/Portfolio <ul><li>Resume </li></ul><ul><li>Cover Letter (customized) </li></ul><ul><li>Portfolio – (my3D) </li></ul><ul><li>Teasers or Post Cards </li></ul><ul><li>Your Web Site – (my3D) </li></ul><ul><li>Plain Text Copy Resume for Emailing </li></ul>
  13. 13. Facts and Trends <ul><li>Job Search can take between 6-12 months, Longer in tenuous economic times. </li></ul><ul><li>Only 2% of mass resume/cover letter mailings get responses </li></ul><ul><li>85% of job seekers find jobs through networking with friends, acquaintances, relatives or direct contact with employer. </li></ul><ul><li>15 % of job seekers find jobs through advertised positions </li></ul><ul><li>Small Organizations will be the first to hire after an economic downturn. </li></ul><ul><li>Small organizations, of 100 or less employees hire 55% of the workforce </li></ul><ul><li>Employers post an est. 36,000 new job listings online each week </li></ul>
  14. 14. What is the Current Job Market? <ul><li>Less companies are recruiting on-campus </li></ul><ul><li>Economy is still slow </li></ul><ul><li>Layoffs are still occurring </li></ul><ul><li>Companies are being conservative with their money </li></ul><ul><li>BE PROACTIVE! DON’T DEPEND ONLY ON TARTANTRAK </li></ul>
  15. 15. Hidden Job Market <ul><li>There are two ways to find a job: </li></ul><ul><ul><li>The employer looks for you (classifieds, websites, TartanTRAK, etc.) </li></ul></ul><ul><ul><li>You look for the employer the hidden job market </li></ul></ul><ul><li>** 80% of all positions are filled without employer advertising. </li></ul>
  16. 16. STRATEGIES <ul><li>Passive </li></ul><ul><li>Submit your resume on TartanTRAK and wait </li></ul><ul><li>Attend job fairs </li></ul><ul><li>Use classified ads </li></ul><ul><li>Submit your resume on employer websites </li></ul><ul><li>Active </li></ul><ul><li>Be creative </li></ul><ul><li>Research companies </li></ul><ul><li>Network A LOT </li></ul><ul><li>Very assertive </li></ul><ul><li>Find the hidden job market </li></ul><ul><li>75% active strategies </li></ul><ul><li>25% passive strategies </li></ul>
  17. 17. The Office: Know Your Industry… <ul><li>“ Michael Scott: There are four kinds of business. Tourism, food service, railroads and sales. And hospitals slash manufacturing. And air travel.” </li></ul>
  18. 18. Why Research Employers <ul><li>Employers expect it </li></ul><ul><li>Displays your seriousness, thoroughness and attention to detail </li></ul><ul><li>Helps to personalize cover letters and resumes, and answer questions appropriately </li></ul><ul><li>Helps determine your “fit” with the organization </li></ul>
  19. 19. What to Learn About a Company <ul><li>Description of job responsibilities </li></ul><ul><ul><ul><li>Know conditions of employment such as salary, hours, and working environment </li></ul></ul></ul><ul><li>Personnel information (NAME, policies, relevant information of executives) </li></ul><ul><li>Organizational culture, goals, and strategies. </li></ul><ul><li>Size, age, location, history, ownership </li></ul><ul><li>Products or services, major competitors, recent development, expected growth </li></ul>
  20. 20. Use Your Resources <ul><li>CPDC Resources – Career Library and Web Page </li></ul><ul><li>Online Resources </li></ul><ul><ul><ul><li> </li></ul></ul></ul><ul><ul><ul><li> </li></ul></ul></ul><ul><ul><ul><li>Alumni Directory </li></ul></ul></ul><ul><li>National, local, and trade specific publications (Trade-specific publications are best source for targeted information.) </li></ul><ul><li>Membership directories of p rofessional associations </li></ul><ul><li>Headhunters—pros and cons </li></ul><ul><li>Newspapers </li></ul>
  21. 21. Use Career Center’s Web Page <ul><li>TartanTrak Professional Development Tools </li></ul><ul><li>Success guides on </li></ul><ul><ul><li>Resume and Cover Letters </li></ul></ul><ul><ul><li>Job Search </li></ul></ul><ul><ul><li>Graduate School </li></ul></ul><ul><ul><ul><li>Testing </li></ul></ul></ul><ul><ul><ul><li>Schools </li></ul></ul></ul><ul><ul><ul><li>Personal Statement </li></ul></ul></ul><ul><ul><ul><li>Interview Questions </li></ul></ul></ul><ul><ul><li>Portfolio development </li></ul></ul><ul><li>Job Fairs </li></ul><ul><li>Workshops </li></ul><ul><li>Salaries </li></ul><ul><ul><li>Post Graduation Statistics </li></ul></ul><ul><li>Calendar of Events </li></ul><ul><li>Employers at Carnegie Mellon </li></ul><ul><ul><li>Business Card Database </li></ul></ul><ul><ul><li>Employer websites </li></ul></ul><ul><li>Going Global </li></ul><ul><li>CareerSearch </li></ul><ul><li>Vault </li></ul><ul><li>Network Nights </li></ul>
  22. 22. Use TartanTrak Effectively <ul><li>New system! Attend the workshop! </li></ul><ul><li>Update your profile, and upload your resume! </li></ul><ul><li>View: </li></ul><ul><ul><li>Jobs </li></ul></ul><ul><ul><li>Summer Internships </li></ul></ul><ul><ul><li>Student Employment (Campus Jobs) </li></ul></ul><ul><ul><li>Information Sessions </li></ul></ul><ul><ul><li>Mock Interviews </li></ul></ul><ul><ul><li>my3D – a Professional Portfolio </li></ul></ul>
  23. 23. Use TartanTrak Effectively <ul><li>Submit your resume online </li></ul><ul><li>Continually check ‘Personal Dates’ to see if you were PRESELECTED </li></ul><ul><li>If you are emailed that you are ‘pre-selected’ for an interview, then sign up for a specific interview time </li></ul><ul><li>Must cancel an interview before 24 hours or TartanTRAK privileges will be revoked </li></ul><ul><li>Use an active strategy </li></ul><ul><ul><li>Information sessions </li></ul></ul><ul><ul><li>Contact information </li></ul></ul><ul><li>Use TartanTRAK as only one of many job search resources! </li></ul>
  24. 24. Job Fairs and Events <ul><li>Career Center Workshops [ongoing] </li></ul><ul><li>Network Nights: Multiple dates </li></ul><ul><li>Career Express Weekend - Fall </li></ul><ul><li>Creative Careers Seminar - Fall </li></ul><ul><ul><li> </li></ul></ul><ul><li>Job Fairs: </li></ul><ul><ul><li>Technical Opportunities Conference TOC - Fall </li></ul></ul><ul><ul><li>Business Opportunities Conference BOC - Fall </li></ul></ul><ul><ul><li>Employments Opportunities Conference EOC - Spring </li></ul></ul><ul><ul><li>Creative Arts Opportunities Conference CAOC - Spring </li></ul></ul><ul><ul><li>WestPACS: Multiple dates </li></ul></ul>
  25. 25. The “Hidden” Job Market <ul><li>Approximately 80% of available positions are never advertised – they rely on personal contacts </li></ul><ul><li>Most employers prefer informal and personal methods of identifying employees, and believe personal contacts result in more in-depth, accurate information. </li></ul><ul><li>Make contact before an employer knows they need you </li></ul><ul><li>Gather Your People Network -- THE most powerful job search strategy </li></ul><ul><li>Networking does not eliminate the need to use other job-search methods, but it will produce helpful referrals. </li></ul>
  26. 26. Why is Networking Important? <ul><li>75-95 % of jobs are never advertised </li></ul><ul><li>US Dept. of Labor: </li></ul><ul><ul><ul><li>24% Direct Contact with Employers (Cold-Calling) </li></ul></ul></ul><ul><ul><ul><li>23 % Career Placement Offices </li></ul></ul></ul><ul><ul><ul><li>5% Classified Advertising </li></ul></ul></ul><ul><ul><ul><li>48% Referrals from Friends and Relatives </li></ul></ul></ul>
  27. 27. Reasons to Network <ul><li>Myth: The purpose of networking is to get a good job offer. </li></ul><ul><li>Reality: purpose of networking is: </li></ul><ul><ul><li>Job Search </li></ul></ul><ul><ul><li>Make Contacts </li></ul></ul><ul><ul><li>Explore Another Career Path </li></ul></ul><ul><ul><li>Obtain Information </li></ul></ul><ul><ul><li>Relate with Peers </li></ul></ul><ul><ul><li>Keep Current in your Profession </li></ul></ul><ul><ul><li>An Advanced Marketing Tool </li></ul></ul>10/03
  28. 28. Networking:The Process <ul><li>Determine Your Purpose </li></ul><ul><li>Make List of People You Know </li></ul><ul><li>Contact the People You Want to Meet </li></ul><ul><li>Call to Set Up the Appointment </li></ul><ul><li>Prepare for the Meeting </li></ul><ul><li>It’s Your Meeting </li></ul>10/03
  29. 29. Networking: Telephone Techniques <ul><li>Principles of Telephone Communication </li></ul><ul><li>Principles of Scripting </li></ul><ul><li>Additional Tips </li></ul>10/03
  30. 30. Networking: Getting Past the Gatekeepers <ul><li>Getting into Impossible Places </li></ul><ul><ul><li>Small v. Large Organizations </li></ul></ul><ul><li>Referrals v. Direct Contact </li></ul><ul><li>Fraulein Frieda & Other Handouts </li></ul>10/03
  31. 31. INFORMATIONAL INTERVIEWING The most effective job search strategy <ul><li>Benefits </li></ul><ul><ul><li>Getting Visibility with a prospective employer </li></ul></ul><ul><ul><ul><li>They see your resume and portfolio </li></ul></ul></ul><ul><ul><ul><li>They get a chance to meet you and see how you conduct yourself </li></ul></ul></ul><ul><ul><ul><li>They enjoy giving advice, sharing trends in the industry and local </li></ul></ul></ul><ul><ul><li>Gather information </li></ul></ul><ul><ul><ul><li>Company information </li></ul></ul></ul><ul><ul><ul><li>Job search advice for the local scene </li></ul></ul></ul><ul><ul><ul><li>Trends in the industry </li></ul></ul></ul><ul><ul><ul><li>Hidden or possible job leads </li></ul></ul></ul><ul><ul><ul><li>Organization, Events or Associations you should attend or join. </li></ul></ul></ul><ul><ul><li>Additional Contacts </li></ul></ul><ul><ul><ul><li>Names of other people in other organizations that you should interview </li></ul></ul></ul><ul><ul><ul><li>Other organizations that may be hiring </li></ul></ul></ul>
  32. 32. INFORMATIONAL INTERVIEWING The most effective job search strategy <ul><li>The Process </li></ul><ul><ul><li>Make courteous initial contact </li></ul></ul><ul><ul><li>Ask for information….NOT a job </li></ul></ul><ul><ul><li>Make an appointment </li></ul></ul><ul><ul><li>Have your questions ready </li></ul></ul><ul><ul><li>Ask advice on your resume and portfolio </li></ul></ul><ul><ul><li>Ask, “who else should I talk to”? </li></ul></ul><ul><ul><li>Stay within your time limit </li></ul></ul><ul><ul><li>Send Thank you letter and keep in touch </li></ul></ul><ul><li>See “Informational Interviewing” on website for additional tips </li></ul>
  33. 33. Networking Etiquette <ul><li>Know your purpose </li></ul><ul><li>Do your homework </li></ul><ul><li>Don’t act desperate </li></ul><ul><li>Remember, networking is a two-way street </li></ul><ul><li>Listen </li></ul><ul><li>Respect your contact’s time </li></ul><ul><li>Get permission </li></ul><ul><li>Don’t be pushy or aggressive </li></ul><ul><li>Be careful with the word “networking” </li></ul>
  34. 34. Direct Contacts <ul><li>Cold Calling </li></ul><ul><li>Direct/Targeted Mail </li></ul><ul><li>Direct E-Mail </li></ul>10/03
  35. 35. Let’s talk about time… <ul><li>The average person should spend 30-35 hours per week in job hunting activities </li></ul><ul><li>Full time employees or students should expect to spend about 15 hours per week </li></ul><ul><li>It takes the average person 6 months to find a job </li></ul>
  36. 36. Goal Setting/Strategizing: Effort/ Implementing and Managing Your Search <ul><li>Organize yourself with a system </li></ul><ul><li>Schedule your job search as you would schedule classes or activities (e.g. a total of a few hours over a number of days each week, rather than blocking off an entire day) </li></ul><ul><li>Set reasonable daily/weekly goals for your career search </li></ul><ul><li>Keep track of what you’re doing (i.e. notes after interviews) </li></ul><ul><li>Keep records of initial contacts and follow-ups </li></ul><ul><li>Update/review resume with your Career Consultant </li></ul><ul><li>It’s usually better to explore several possibilities at once, rather than pursue one job at the exclusion of all others. </li></ul><ul><li>Continue to assess process </li></ul>
  37. 37. The Office: Bad Habits <ul><li>“ Michael Scott: [on phone] Hey Pam, yeah, I forgot what day the interview was and I drove to New York accidentally. I'll be like three hours late.” </li></ul>
  38. 38. Habits to Avoid - Common Networking Mistakes <ul><li>Selecting 1-2 targets too quickly </li></ul><ul><li>Not being specific in selecting target - Lacking a target list of good companies </li></ul><ul><li>Not doing accurate research/ranking targets </li></ul><ul><li>Relying on only 1 technique for getting interviews </li></ul><ul><li>Contacting the wrong people </li></ul><ul><li>Weak resume/cover letters/2 Min. Me </li></ul><ul><li>Not spending enough time (8-15 hrs/week) </li></ul><ul><li>Not having 6-10 things going at all times </li></ul><ul><li>Talking to people at wrong level </li></ul><ul><li>Trying to bypass system </li></ul><ul><li>Inflating time you’ve actually spent working </li></ul><ul><li>Not staying in contact with your network!! </li></ul>10/03
  39. 39. Habits to Avoid - Common Job Search Mistakes <ul><li>Relying on one strategy </li></ul><ul><li>Selecting 1-2 targets too quickly </li></ul><ul><li>Not being specific in selecting target </li></ul><ul><li>Not doing accurate research/ranking targets </li></ul><ul><li>Contacting the wrong people </li></ul><ul><li>Lacking a target list of good companies </li></ul><ul><li>Weak resume/cover letters/2 Min. Me </li></ul>
  40. 40. Habits to Avoid - Common Job Search Mistakes <ul><li>Lack of focus/career objective </li></ul><ul><li>Failure to identify and use network </li></ul><ul><li>Targeting only large employers </li></ul><ul><li>Failure to follow–up </li></ul><ul><li>Unprofessional materials/appearance </li></ul><ul><li>Impersonal approach </li></ul><ul><li>Underestimate time needed to search </li></ul>
  41. 41. Evaluating an Unsuccessful Job Search <ul><li>If you’ve searched for 6 months, you may need to redirect your search or gain experience </li></ul><ul><ul><li>Take a temporary position or internship </li></ul></ul><ul><ul><li>Volunteer work </li></ul></ul>
  42. 42. Keep It In Perspective <ul><li>Don’t take rejection personally… </li></ul><ul><li>Maintain a balance between job search and everyday routine </li></ul><ul><li>Remind yourself of your skills and accomplishments </li></ul><ul><li>Use your resources </li></ul><ul><li>Be persistent - you will find employment </li></ul>
  43. 43. Redirect Your Search <ul><li>Clarify goals and redefine options – broaden or narrow them </li></ul><ul><li>Have your resume reviewed by a Career Advisor or other professional </li></ul><ul><li>Geographic restrictions </li></ul><ul><li>Do your skills match with the needs of the company? </li></ul>
  44. 44. Still Stuck? <ul><li>Are You Running a Good Campaign? </li></ul><ul><li>-Remember, this is your 5 th Class </li></ul><ul><li>-6-10 “things” in the works @ all times </li></ul><ul><li>-Assess your progress regularly </li></ul><ul><li>-Keep some kind of records to track activity </li></ul><ul><li>Habits to Avoid </li></ul><ul><li>The Importance of Resiliency </li></ul>10/03
  45. 45. Job Search Checklist <ul><li>Create your promotion materials (Resume, Cover Letter, Portfolio) </li></ul><ul><li>Practice interviewing-schedule mock interview </li></ul><ul><li>Meet with your Career Consultant </li></ul><ul><li>Visit the Career Center Library </li></ul><ul><li>Develop a list of potential employers </li></ul><ul><li>Organize all contact names, companies, phone numbers & your favorite URL’s </li></ul><ul><li>Figure out the best way to send your resume to employers (networking, U.S. mail, email, hand deliver, job fairs, TartanTRAK…) </li></ul><ul><li>Follow-up two weeks later with each employer </li></ul><ul><li>Start a notebook and stay organized </li></ul><ul><li>Schedule times for your job search </li></ul>
  46. 46. Job Search Checklist -Continued <ul><li>Research Company Websites and relevant job banks. </li></ul><ul><li>Review Industry Journals for companies </li></ul><ul><li>Study Job descriptions </li></ul><ul><li>Gather information about Trends and Companies </li></ul><ul><li>Look at Opportunities on TartanTrak </li></ul><ul><li>Conduct Informational Interviews </li></ul><ul><li>Attend Portfolio Reviews </li></ul><ul><li>Participate in Internships </li></ul><ul><li>Freelance/Contract Work </li></ul><ul><li>Attend Job Fairs/Workshops </li></ul><ul><li>Join Associations </li></ul><ul><li>Volunteer Work </li></ul><ul><li>BE PERSISTENT! and START NOW! </li></ul>
  47. 47. Job Search Ethics for Interviewing, Site Visits and Job Offers <ul><li>You are expected to -- </li></ul><ul><ul><li>Attend all scheduled campus interviews </li></ul></ul><ul><ul><li>Be on-time for campus interviews and site visits </li></ul></ul><ul><ul><li>Present your qualifications in a truthful manner </li></ul></ul><ul><ul><li>Honor all agreements made with recruiters. This is especially true with site visits. </li></ul></ul><ul><ul><li>Honor all agreements made with recruiters. This is especially true of accepting a job offer </li></ul></ul><ul><ul><li>Cease interviewing upon your acceptance of a job offer </li></ul></ul>
  48. 48. FYI: Offer Policy <ul><li>Fall Interviews: Employers conducting interviews in the fall semester must give students until December 1 to respond to an offer, without pressure to respond on an earlier date. Students interviewing on or after December 1 should be given three weeks to respond to an offer. Spring Interviews: Employers conducting interviews in the spring semester must give students three weeks to respond to an offer, without pressure to respond on an earlier date. Full-time offers to summer interns: Employers who give an offer for full-time employment to a student who has had a summer internship with the employer must give students until November 1 to respond to an offer, without pressure to respond on an earlier date. </li></ul>
  49. 49. The Next Step…Contact Your Career Consultant <ul><li>Call 412.268.2064 or stop by the Career and Professional Development Center for an appointment with your Career Consultant (except MISM-see below): </li></ul><ul><li>Walk-ins Wednesday 2—4 pm </li></ul><ul><li>BA Jennifer Frick </li></ul><ul><li>CFA/BXA(Architecture, Design) Sonjala Allen </li></ul><ul><li>CFA/BXA(Art, Drama, Music) Elaine Stolick </li></ul><ul><li>CIT (BME, ChemE, CivE, MechE) Lisa Dickter </li></ul><ul><li>CIT (ECE, EPP, MSE) Carol Young </li></ul><ul><li>H&SS (History, IS, Mod Lang, Psych, and SDS) Debra Johnson </li></ul><ul><li>H&SS (Economics, English, IS, Phil, and Stats) Ray Mizgorski </li></ul><ul><li>INI Jennifer Burkett </li></ul><ul><li>MCS Renée Starek </li></ul><ul><li>MISM (call Heinz School) Susan Timko </li></ul><ul><li>SCS Kevin Collins </li></ul>
  50. 50. Conclusion <ul><li>An effective strategy will help you use printed resources, web-based resources, and networking contacts to help you identify and consider a variety of jobs until you secure the opportunity you want. </li></ul><ul><ul><li>Your employment future is your responsibility. </li></ul></ul><ul><ul><li>Savvy job seekers will make full us of the wide array of resources provided to them. </li></ul></ul>
  51. 51. The Office: You can do it! <ul><li>“ Darryl: Make it happen, Captain.” “ Michael Scott: I am makin' it happen. Sargent.” </li></ul>