Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

India survey 2016

3,109 views

Published on

We live in an era of unprecedented urbanization.
The nature of risks globally has changed
enormously, and with their occurrences becoming
more unexpected and their effects becoming more
profound, risks need to be taken more seriously. Few
of our cities are vulnerable to disasters due to their
location in high-risk zones. Their vulnerability towards a possible disaster
has also increased considerably over the years due to many other risks
around us including the recent weather conditions, being influenced by
climate change. We in India, need to be adequately equipped to handle
unpredictable instances of natural and man-made disasters which are
extremely complex in nature.
Given the above, there was a need to increase the visibility of BCM in
India and also the commitment from the business leaders. In line with
the same we formed the BCI India Chapter in the year 2016, with forums
in Chennai, Mumbai, Bengaluru, Delhi and Hyderabad. Since then we
have been conducting many activities and events engaging experts and
professionals form the BC domain. The forums have been materialistic by
their contribution during different incidents across the country.
The main objective of the chapter to increase BCM Visibility within
the organizations and its leadership across different industrial domains
through their knowledge sharing sessions and whitepapers and imparting
the required competence through their trainings. Thereby, rising the BCM
Community in India through the BCI training membership by making it
affordable.
In line with the chapter objectives, we conducted a survey to gather
inputs related to BCM maturity in India, the risks and also about the
customizing the BCI membership and certifications for India. This report
provides the survey outcome along with certain inferences based on the
analysis of the survey data.
It gives me an immense pleasure to release our first India Survey Report.
It is my personal belief that a country like India has a strong need to build
an enduring contingency data points that can guide the practitioners
and business enterprises to get the right perspective to the BC plans. The
Survey reflects the thoughts of Corporate India about the BCM in the
country. It also provides the perception of corporate by bringing to the
forefront, the potential risks that BCM leaders think can effect business
operations and continuity.
Warm Regards,
R Vaidhyanathan (RV)
MBCI, CBCP, ISO 22301 & ISO 31000

Published in: Business
  • Be the first to comment

India survey 2016

  1. 1. 1 INDIA CHAPTER BCI India Survey Report www.thebci.org BCI India Survey Report INDIA CHAPTER
  2. 2. 2 INDIA CHAPTER BCI India Survey Report foreword Message from the President – BCI India Chapter Survey Author We live in an era of unprecedented urbanization. The nature of risks globally has changed enormously, and with their occurrences becoming more unexpected and their effects becoming more profound, risks need to be taken more seriously. Few of our cities are vulnerable to disasters due to their location in high-risk zones.Their vulnerability towards a possible disaster has also increased considerably over the years due to many other risks around us including the recent weather conditions, being influenced by climate change.We in India, need to be adequately equipped to handle unpredictable instances of natural and man-made disasters which are extremely complex in nature. Given the above, there was a need to increase the visibility of BCM in India and also the commitment from the business leaders. In line with the same we formed the BCI India Chapter in the year 2016, with forums in Chennai, Mumbai, Bengaluru, Delhi and Hyderabad. Since then we have been conducting many activities and events engaging experts and professionals form the BC domain.The forums have been materialistic by their contribution during different incidents across the country. The main objective of the chapter to increase BCM Visibility within the organizations and its leadership across different industrial domains through their knowledge sharing sessions and whitepapers and imparting the required competence through their trainings.Thereby, rising the BCM Community in India through the BCI training membership by making it affordable. In line with the chapter objectives, we conducted a survey to gather inputs related to BCM maturity in India, the risks and also about the customizing the BCI membership and certifications for India.This report provides the survey outcome along with certain inferences based on the analysis of the survey data. It gives me an immense pleasure to release our first India Survey Report. It is my personal belief that a country like India has a strong need to build an enduring contingency data points that can guide the practitioners and business enterprises to get the right perspective to the BC plans.The Survey reflects the thoughts of Corporate India about the BCM in the country. It also provides the perception of corporate by bringing to the forefront, the potential risks that BCM leaders think can effect business operations and continuity. Warm Regards, R Vaidhyanathan (RV) MBCI, CBCP, ISO 22301 & ISO 31000 When I started offering contingency services almost a decade ago, most discussions remained subjective. Smart consultants got away winning engagements through convincing arguments. However, I was pained by the fact that everyone agreed to the discussion on the table with limited data.A decade later, I should say that we are in a stage (though highly unfortunate) where we seem to have more data about risks, incidents, aftermaths etc. It is time to start deriving insightful meaning of this data so that the global enterprises are in a position to use this to their advantage through patterns, predictions and ability to forecast. In the India chapter of BCI, it is our endeavor to build a progressively forward looking database related to BC and DR.We have just taken the first baby step through the first survey administered in July 2016.We are still delighted to see an excellent response and inferences from the survey. In future, we would like to grow the research topics as well as mature some of the important data over timeline to understand the trends and patterns. I thank everyone who participated in the survey and the leadership team to have supported the initiative. I was delighted to have led this research initiative. Ilango Vasudevan AFBCI, PgMP, CSCP,TOGAP, PMI-ACP, CISA (retired)
  3. 3. 3 INDIA CHAPTER BCI India Survey Report Introduction About the survey BCI India Chapter commissioned a survey in India to understand the view points of the BC practitioners on select areas of interest. Survey methodology Aimed at gathering inputs as the practitioner’s view point, the survey aimed to understand the following: • To understand the team size, level of formal education/qualification of teams • To rate the different Indian cities on indexed threats • To understand views about the BCI certification, fees related to membership, training • To elucidate the chapter/forum expectations to plan out future event calendar In the year 2016, the BCI India chapter was formed with a number of constituent forums across cities like Chennai, Hyderabad, Mumbai, Bengaluru and Delhi. Since inception a number of activities and events are being organized to engage the professionals and practitioners associated with the BC domain. Since inception, the forums have played a remarkable role during different incidents across the country. In line with the chapter objectives, a survey was administered to gather inputs related to a number of objectives (refer “About the survey” section of this report).This report provides the survey outcome along with certain inferences based on the analysis of the survey data. The report provides the survey result classified by number of areas. While more participation in such a survey is likely to result in more representative data, the survey administrators are of the view that the respondent profiles of those who participated were significant enough to kick start the Indian specific data collection and analysis. July 2016 Administered Respondents participated 78 Special acknowledgement Board members of the Chennai forum that actively engaged in the survey administration.
  4. 4. 4 INDIA CHAPTER BCI India Survey Report Respondent profile Participation was reasonably well represented by different industry segments, however, significant among them were • IT/ITES • Professional services • BFSI Close to 40% of the participants had more than 10 years experience in the BC domain, while overall close to 85% of the respondents carried more than 3 years of BC experience. Close to 90% of the participants are playing the role of BC leaders, managers and service providers.The experience profile adds strength to the data points and analysis that are provided in this report. 27% 25%23% 17% 4% 4% BC consultants/ services BC leadership BC managerial BC operations BC users ??? 0 - 2 years 2 - 3 years 3 - 5 years 5 - 10 years Above 10 years 9% 19% 27% 39% 5% Healthcare Manufacturing Outsourcing Real estate Telecom Other (please specify) BFSI Professional service IT/ ITES 1% 1% 1% 1% 1% 10% 13% 17% 53%
  5. 5. 5 INDIA CHAPTER BCI India Survey Report Certified professionals The survey aimed to understand the practitioner view point about the practical approach to enhancing certification interest among professionals and the BC community. While BC is a relatively new area compared to the likes of Information security, there is still a remarkable gap in terms of the number and interest level of certified professionals within BC. Data points A significant proportion of the respondents felt that making the certification mandatory for advancing your career could be a good attraction to undertake BC certification.This may be given the relative newness of the BC domain, however close to 35% preferred more communication and reach to create awareness among leadership team. Inference • Identifying organizational positions that require formal qualification or to meet compliance requirements.This remains suggestive in nature. • There is a need to invest additional communication and awareness raising efforts targeted at organizational leadership. Such efforts are needed within the organization and by other institutions, chapters, forums etc. 18% 26% 19% 20% 18% Create leadership awareness Force certification Optimal pricing Active marketing Enhanced benefits
  6. 6. 6 INDIA CHAPTER BCI India Survey Report City level risks The survey gathered data about the participant view about the different threats (at city level) that could lead to continuity invocation.The participants ranked a pre-defined list of threats as applicable to the city they are based. Data points The overall response was collated and presented as a view that may be representing the country level risks though this analysis is just an aggregation of city level data. For two cities that had more than 10 participants, the ranking has been provided in the graph (15 indicates the threat is ranked the highest while 1 represent lowest rank in the order) Inference • While cyber attacks and civic issues shared a common high level ranking, terrorism, ranked as highest in Mumbai has been marked low for Chennai. • Nuclear disaster is rated with significant difference between Mumbai and others • While both Mumbai and Chennai share a sea coast, historical information and recent floods may have led to high ranking of Tsunami and weather conditions We are confident that with more data, such a ranking could provide a lot more insight about city profiles. Mumbai Chennai INDIA 0 12 10 11 10 1 1 1 2 3 3 4 4 6 8 5 5 6 6 12 9 9 9 7 2 7 4 5 5 9 7 15 14 11 10 15 2 12 14 14 15 13 13 13 11 7 5 10 15 20 Law Order Nuclear disaster Espionage Tsunami Epidemic Terrorism Cyberattacks Social unrest/unions Weather related Infra faliure Political instability SC disruption Fuel shortage Water shortage Fire
  7. 7. 7 INDIA CHAPTER BCI India Survey Report Optimal pricing for BCI certification and membership As the BCI Indian chapter starts to advance the BC professional activities in India, it is important to understand the participants view points about the expected “right pricing” model for certification and membership.This understanding is important given that the certification market is highly competitive. Data points - CBCI certification Close to 51% of the respondents believe that the overall certification life cycle cost should be less than INR 20,000 (cost of acquiring that includes training). Inference The results indicate a need to review the current life cycle cost of acquiring CBCI certification by optimizing components like training programs and exam cost.The price elasticity may result in enhanced interest to take up certification. However, cost may not be the only factor, the overall improvement may have to be read in conjunction with the overall demand for such certifications (explained under certification section of this survey report) In a question that tried to understand if the CBCI exam is more flexible than other certification provides, the results were indifferent in that 43% felt no difference at all, while another 20% felt that the exam is more flexible to take up. 0% 10% 20% 30% 40% Less than INR 10,000 Current pricing is acceptable Between INR 30,000 and 40,000 Between INR 20,000 and 30,000 Between INR 10,000 and 20,000
  8. 8. 8 INDIA CHAPTER BCI India Survey Report Annual membership The key to sustaining a strong membership base of any professional association is to focus on the continued ability to retain and increase membership numbers.The members view continuity as a function of a number of areas such as cost-benefit, relevance, career choices and demonstrated capabilities. The participants were asked to provide their views about the optimal annual membership fee that could help achieve the above objective. Data points Close to 50% felt that the annual membership fee should be less than INR 2000, while overall 80% felt it should be less than INR 3000. Inference There may be a need to review the current annual membership fee as either a special case (to the Indian market) or by assigning a status for pre-defined number of years. 0% 10% 20% 30% 40% 50% Between INR 3,000 and 5,000 Between INR 2,000 and 3,000 Between INR 1,000 to 2,000 Less than INR 1,000 Current pricing looks acceptable
  9. 9. 9 INDIA CHAPTER BCI India Survey Report Adequacy of training providers One of the most important considerations for professionals aspiring to get certified is the competitive landscape of the training market and training providers.We tried to understand the participants view about the CBCI training providers and availability of convenient courses in their locations. Data points Close to 75% of the participants felt that the training providers and training programs are not adequate. Given the highly competitive landscape, the respondents have indicated this in comparison to other professional certification related training. Inference There looks like an urgent demand to review the approach to CBCI training, more so, given the large geography and multiple locations. It may be time to review the BCI approach to training in India This, along with the price point and increased demand for certified professionals could be a game winner in the market Yes No 0% 20% 40% 60% 80%
  10. 10. 10 INDIA CHAPTER BCI India Survey Report BCI India chapter activities BCI India Chapter commissioned a survey in India to understand the view points of the BC practitioners on select areas of interest. The respondents were asked about their views on areas where the BCI India chapter and the constituent forums should focus to meet the mandates. Following are some of the prominent viewpoints of interest. This was an open ended question and hence we have summarized the views after going through the responses to remove redundancy. (not necessarily in any order of importance) • Conduct workshops or seminars inviting the top management and explaining the need for BCI certification might help in increasing the patronage. • Address a number of communications to senior management and leadership teams • Influence HR teams to encourage certification • Suggested to tie up with a college or university to introduce the diploma course for students which could improve the awareness among the younger generations. • Active tie up with other institutions like CII, NASSCOM, RBI recommended • Develop India specific knowledge, cases and practices • Focus on sub-domains of BC for specific knowledge sessions and training • Frequent seminars, knowledge sessions and chapter meetings • Offer promotional benefits for certification for a pre-defined period • Deploy a specific India based person to deliver special focus, given the market size • Increase the number of BC partners/training service providers in India
  11. 11. 11 INDIA CHAPTER BCI India Survey Report www.thebci.org

×