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Steven Plehier: Corporate Recruitment with Semantic Search

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Steven Plehier's presentation at Textkernel Conference Intelligent Machines and the Future of Recruitment on 2 June 2016 at the Beurs van Berlage in Amsterdam.

The use of long application forms on corporate websites in order to get structured and searchable candidate data leads to high drop-off rates in applications. Candidates expect a seamless application process which has little interruptions. On the other hand, the candidate database can only be used effectively when the data is complete, validated and correct. The combination of a market-leading ATS solution and Textkernel’s parsing and semantic search technology enables Deloitte to make effective use of the candidate pool. Deloitte showcases how they changed their application process to get more and structured candidate data directly in their Taleo system and how advanced semantic search technology allows them to better source candidate profiles.

Published in: Recruiting & HR
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Steven Plehier: Corporate Recruitment with Semantic Search

  1. 1. Digital recruitment The new, digital reality for HR Steven Plehier Director HRT EMEA 2nd June 2016
  2. 2. Introduction Business, Economy and Technology are changing fast-paced 2(c) 2016 Deloitte Consulting cvba
  3. 3. The new reality for HR © 2016 Deloitte Consulting cvba 3
  4. 4. The new reality for HR Automation of jobs – how do we transition workers? 4(c) 2016 Deloitte Consulting cvba Robotisation of (parts of) jobs (ING, 2015)
  5. 5. The new reality for HR Talent Management – from leader to facilitator 5(c) 2016 Deloitte Consulting cvba Integrated Reporting & Analytics Sentiment Analysis Network Analysis Social Media Monitoring Job Boards & Ads Employment Brand Customer Satisfaction Anonymous Feedback Tools Pulse Surveys Annual Survey Performance Check-ins Exit Interviews Performance Appraisals
  6. 6. The new reality for HR Recruitment – from reviewing applications to employer branding and pulling in the right persons 6(c) 2016 Deloitte Consulting cvba
  7. 7. Recruitment at Deloitte © 2016 Deloitte Consulting cvba 7
  8. 8. Talent Acquisition at Deloitte This year we will look for 700 talented professionals at all levels © 2016 Deloitte Consulting cvba 8 400 Graduate hires 300 Senior hires 17.000 Candidates
  9. 9. Talent Acquisition at Deloitte 3 key drivers for a successful talent acquisition strategy. © 2016 Deloitte Consulting cvba 9 Employer Branding Ambassadorship Everyone Recruiter If every employee has 300 connections, we can reach 960 k potential candidates. A strong employer brand to push inflow through social channels All our employees are ambassadors for our organisation, culture and values. Smart, Social-enabled Technology
  10. 10. New recruitment solution © 2016 Deloitte Consulting cvba 10
  11. 11. In 2014 we decided to look for a new recruitment solution Key drivers for a new recruitment solution © 2016 Deloitte Consulting cvba 11 Increased Transparency Improved Efficiency Seamless Candidate Experience Candidate Relation Management (CRM) • Connect with top talent earlier • Keep potential recruits warm for Deloitte for future hiring Parsing, Searching, Matching (PSM) • Parsing: convert CV / Social media profile into candidate profile – Improves candidate experience & data inflow • Search & Match: use full potential of the database, find the best candidate Applicant Tracking System (ATS) • Recruitment process management system • Interview management Seamless User Experience • 1-click and go for the candidate • Efficient processes for recruiters Reporting / Dashboard • Functionalities for the recruiter, recruitment lead, job owner (preferably mobile) • Generate daily / weekly transparent reporting Social Sourcing • Tool / referral management tool to support vision in having employees represent Deloitte as ambassadors
  12. 12. In 2014 we decided to look for a new recruitment solution How does the solution look like? © 2016 Deloitte Consulting cvba 12
  13. 13. A better candidate pool © 2016 Deloitte Consulting cvba 13
  14. 14. A better candidate pool Key business drivers for a dedicated PSM solution © 2016 Deloitte Consulting cvba 14 One-click Application – candidate submits CV which gets read and parsed in the corresponding ATS fields. Improved Data Quality through completion of structured data with CV parsing elements. Semantically enhanced search capabilities allowing recruiters to easily find the right candidates in our own database
  15. 15. A better candidate pool Focus on the candidate – streamlined experience! © 2016 Deloitte Consulting cvba 15 A reduction of the complexity and time spent to apply for a job. Most (all) data is retrieved from the applicant’s CV. One-click application process More complete candidate profile and advanced matching rules increase the chances not only to be found in a database but also to be linked to the most suitable jobs. Less manual interaction thanks to the automatic parsing of the CV
  16. 16. A better candidate pool Focus on the candidate – streamlined experience - Video! © 2016 Deloitte Consulting cvba 16
  17. 17. A better candidate pool Focus on the recruiters – improved data quality © 2016 Deloitte Consulting cvba 17 Less time wasted / spent on reviewing the data in our ATS database, providing more time to focus on the essence of recruiting Better and complete historical records of who has applied at Deloitte, with a perfect ‘snapshot’ of the career at the time of application Easy way to parse a resume received via email, very limited manual intervention required
  18. 18. A better candidate pool Focus on the recruiters – improved database & searching capabilities © 2016 Deloitte Consulting cvba 18 Less time to search and match candidates to jobs. Signifiant increase in time spent finding the right candidates, improved overall results thanks to semantic capabilities Possibility to start a candidate search with just one click, based on a specific requisition existing in Taleo
  19. 19. Thank you! © 2016 Deloitte Consulting cvba 19 Steven Plehier splehier@deloitte.com phone: +32 2 749 59 46 http://www.deloitte.be/

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