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Top Customer Service Software 2015 Revealed

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Discover the most popular customer service software, customer support systems, compare features,Get the Best Customer Service Applications for your business and see it groom like anything else...!!

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  • I'd like to recommend one helpdesk software I use, Deskun (deskun.com). It's easy to install and deploy, and there are many hyelpful features.
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Top Customer Service Software 2015 Revealed

  1. 1. Top Customer  Service Software  2015 Revealed
  2. 2. Customer Service Software Choosing your company’s customer service software  can be a daunting task. With so many support  solutions in the market, how do you find the perfect  system? 
  3. 3. Are the features you think you need  from customer service software the  same as what other companies need?
  4. 4. Why businesses Buy  Customer Services  Softwares...??
  5. 5. Why Customer Service software....?? People use it: -To increase efficiency -For better database consolidation -For faster case resolution -Easier access to customer info -To improve processes and workflows
  6. 6. Here are some facts, you must  know:
  7. 7. Here are listed top 8  Customer Service  Software Products  for  you:
  8. 8. CustomAnswers CRM Self-service, knowledge management,ticket tracking & service request management tools. Product Details: Starting Price : $30.00/month/user Free Trial : NA Deployment : Web Based Training : Webinarss Live Online In Person Visit Website
  9. 9. EServiz Eserviz is a comprehensive service management solution and includes complaint registry mechanism, AMC & Warranty. Product Details Starting Price : $5,000.00/one- time/user Deployment : Web Based Support : Business Hours Visit website
  10. 10. NABD A cloud customer support and help desk software with the backend ticketing at an affordable monthly cost. Product Details Starting Price : $30.00/month/user Free trial : NA Deployment : Installed Mobile Web Based Training : Documentation Webinars Live Online Visit Website
  11. 11. AlwaySupport AlwaySupport provides instant and contextually relevant answers based on a self-learning and ever growing Q&A knowledge-base. Product Details Starting Price : $19.90/month Free Version : Yes Deployment : Mobile Web Based Training : Documentation visit Website
  12. 12. Zendesk Zendesk is the leading cloud-based customer service software solution. Product Details Starting Price : $1.00/month/user Free Trial : Yes Deployment : Web Based Training : Documentation Webinars In Person Support : Online Business Hours 24/7 (Live Rep) Visit website
  13. 13. C-Desk Good service desk application with lots of other features for whole organisation. Product Details Free Version : Yes Deployment : Installed Web Based Training : Documentation Live Online Visit website
  14. 14. LiveAgent LiveAgent helps you serve customers through Voice, Email, Live Chat, Facebook, Twitter and Contact Forms. Product Details Starting Price : $9.00/month/user Free Trial : Yes Deployment : Web Based Training : Documentation Live Online Support : Online Business Hours 24/7 (Live Rep) Visit website
  15. 15. Zoho Zoho Survey is an online survey tool that lets you create unlimited surveys with ease. Product Details Starting Price : $19.00/month/user Free Trial : NA Deployment : Web Based Support : 24/7 (Live Rep) Visit Website
  16. 16. 10 Studies That Reveal What Customers WANT You To Know About Them
  17. 17. 1.Customers Care More about Service Quality and Attitude than about Service Speed 2. Customers Know What They (and Other Customers) Want; They’re also Willing to Help 3. Customers like Loyalty Programs… as Long as You Make Them Seem Easy 4. Creating Goodwill with Customers Doesn’t Take a Lot of Money 5. Customers Absolutely Adore Personalization; They Will Gladly Pay More for It 6. Your Customers Love Stories and Are More Open to Your Business Selling through Them 7. Customers Will Remember Your Business If You Can Remember Their Names 8. It Pays to Surprise Your Customers: You Don’t Need to Trumpet Every Benefit 9. Selling “Time” over Savings Can put Your Customers in a Better Buying Mood 10. Bringing up Savings Makes Customers Feel Self-Centered and Greedy
  18. 18. Here's Some More about it:
  19. 19. ● It’s a leading indicator of consumer repurchase intentions and loyalty ● It’s a point of differentiation ● It reduces customer churn ● It increases customer lifetime value ● It reduces negative word of mouth ● It’s cheaper to retain customers than acquire new ones
  20. 20. If you want satisfied and happy customers for yourself, then buy customer service software that suits best your business and watch it groom like anything else... Afterall, happy customers can make your business reach on the TOP .
  21. 21. ThankYou Presented by: NABDsys

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