Jeff Frey from Rice University Talks Open Source Technology for Non-Profits

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The April meeting of the Houston Netsquared featured guest speaker Jeff D. Frey from Rice University. Jeff shared the pros and cons of open source technology for nonprofits plus gave some recommendations to open source software, including Tendenci the open source CMS for nonprofit websites.

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Jeff Frey from Rice University Talks Open Source Technology for Non-Profits

  1. 1. Open Source...and Six Blind MenJeff Frey, Rice UniversityRice Universityʼs three-part mission of “path-breaking research, unsurpassed teaching,and contribution to the betterment of ourworld” is carried out in many different waysby many different people.Information technology is an integral part ofcarrying out that mission, and Open Sourceproducts have been strategically leveraged tomeet stakeholdersʻ unique needs. In this talk,youʼll hear about some Open Sourceproducts and how they can be leveraged bynon-profits through the eyes of six differentconstituent groups.
  2. 2. !"#$%&()*#%+%,%-#)."#*/0#.Community Customers Management Employees Developers Support Staffthe people or individuals boards, people open source sometimes following and other executive working for products, by internal to thesurrounding a organizations directors, and the nonprofit, definition, are nonprofit,certain free or which the higher level including works in these areopen source nonprofit decision volunteers, progress; either product is services is makers have utilize the people are designatedusually a tight affected by to know what open source needed to people or knit group the products to do products daily make updates power users “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  3. 3. !"#$%&()*#%+%,%-#)."#*/0#. Reap the benefits of the entire user base... ! Constructive group-think ! Functions / features you need ! Even what you didnʼt know you neededCommunity ! Typically active feedback mechanismsthe people or ! The community drives the future following direction of the software / systemsurrounding acertain free oropen source The ideology is a great match for product is nonprofits, controlled by the people itusually a tight serves, the project is “open” knit group Are features similar to other products “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  4. 4. !"#$%&()*#%+%,%-#)."#*/0#.Communitythe people or followingsurrounding acertain free oropen source product isusually a tight knit group proprietary vs. open source vs. software as a service “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  5. 5. !"#$%&()*#%+%,%-#)."#*/0#.Communitythe people or followingsurrounding acertain free oropen source product isusually a tight knit group proprietary vs. open source vs. software as a service “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  6. 6. !"#$%&()*#%+%,%-#)."#*/0#.Communitythe people or followingsurrounding acertain free oropen source product isusually a tight knit group proprietary vs. open source vs. software as a service “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  7. 7. !"#$%&()*#%+%,%-#)."#*/0#.Community Customers Management Employees Developers Support Staffthe people or individuals boards, people open source sometimes following and other executive working for products, by internal to thesurrounding a organizations directors, and the nonprofit, definition, are nonprofit,certain free or which the higher level including works in these areopen source nonprofit decision volunteers, progress; either product is services is makers have utilize the people are designatedusually a tight affected by to know what open source needed to people or knit group the products to do products daily make updates power users “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  8. 8. !"#$%&()*#%+%,%-#)."#*/0#. Looks really high end... ! Improved stability ! No compatibility issues ! Acts and feels normalCustomers ! Seeks and implements feedback individuals ! No different as far as they know and otherorganizations which the Is it different from established/known products nonprofit services is affected bythe products “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  9. 9. !"#$%&()*#%+%,%-#)."#*/0#.Customers individuals and otherorganizations which the nonprofit services is affected bythe products basic office suites available via online & download fast, full featured, and cross platform compatibility “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  10. 10. !"#$%&()*#%+%,%-#)."#*/0#.Customers individuals and otherorganizations which the nonprofit services is affected bythe products basic office suites available via online & download fast, full featured, and cross platform compatibility “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  11. 11. !"#$%&()*#%+%,%-#)."#*/0#.Customers individuals and otherorganizations which the nonprofit services is affected bythe products basic office suites available via online & download fast, full featured, and cross platform compatibility “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  12. 12. !"#$%&()*#%+%,%-#)."#*/0#.Community Customers Management Employees Developers Support Staffthe people or individuals boards, people open source sometimes following and other executive working for products, by internal to thesurrounding a organizations directors, and the nonprofit, definition, are nonprofit,certain free or which the higher level including works in these areopen source nonprofit decision volunteers, progress; either product is services is makers have utilize the people are designatedusually a tight affected by to know what open source needed to people or knit group the products to do products daily make updates power users “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  13. 13. !"#$%&()*#%+%,%-#)."#*/0#. Budgeting and costs... ! no software costs ! no programmers ! potential for noManagement hardware costs boards, executive Start with the leastdirectors, and important thing and higher level work your way up decisionmakers have Look for hiddento know what expenses such as to do training and conversion costs “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  14. 14. !"#$%&()*#%+%,%-#)."#*/0#.Management boards, executivedirectors, and higher level decisionmakers haveto know what to do financial systems: some are solid, but not polished, some web based and mature to replace quickbooks “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  15. 15. !"#$%&()*#%+%,%-#)."#*/0#.Management boards, executivedirectors, and higher level decisionmakers haveto know what to do financial systems: some are solid, but not polished, some web based and mature to replace quickbooks “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  16. 16. !"#$%&()*#%+%,%-#)."#*/0#.Management boards, executivedirectors, and higher level decisionmakers haveto know what to do financial systems: some are solid, but not polished, some web based and mature to replace quickbooks “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  17. 17. !"#$%&()*#%+%,%-#)."#*/0#.Community Customers Management Employees Developers Support Staffthe people or individuals boards, people open source sometimes following and other executive working for products, by internal to thesurrounding a organizations directors, and the nonprofit, definition, are nonprofit,certain free or which the higher level including works in these areopen source nonprofit decision volunteers, progress; either product is services is makers have utilize the people are designatedusually a tight affected by to know what open source needed to people or knit group the products to do products daily make updates power users “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  18. 18. !"#$%&()*#%+%,%-#)."#*/0#. Employees people Seemingly robust solutions... working for ! The community is behind it all the waythe nonprofit, ! The customers donʼt notice a difference including ! The management thinks the costs are just right volunteers, utilize theopen source Potential lack of documentation and delays inproducts daily getting help may lead to a lack of confidence, a lot of time spent training, converting, and using “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  19. 19. !"#$%&()*#%+%,%-#)."#*/0#. Employees people working forthe nonprofit, including volunteers, utilize theopen sourceproducts daily Customer Relationship Management: typically hosted, very feature rich, lots of partners/support “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  20. 20. !"#$%&()*#%+%,%-#)."#*/0#. Employees people working forthe nonprofit, including volunteers, utilize theopen sourceproducts daily Customer Relationship Management: typically hosted, very feature rich, lots of partners/support “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  21. 21. !"#$%&()*#%+%,%-#)."#*/0#. Employees people working forthe nonprofit, including volunteers, utilize theopen sourceproducts daily Customer Relationship Management: typically hosted, very feature rich, lots of partners/support “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  22. 22. !"#$%&()*#%+%,%-#)."#*/0#.Community Customers Management Employees Developers Support Staffthe people or individuals boards, people open source sometimes following and other executive working for products, by internal to thesurrounding a organizations directors, and the nonprofit, definition, are nonprofit,certain free or which the higher level including works in these areopen source nonprofit decision volunteers, progress; either product is services is makers have utilize the people are designatedusually a tight affected by to know what open source needed to people or knit group the products to do products daily make updates power users “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  23. 23. !"#$%&()*#%+%,%-#)."#*/0#. Still have to be a mechanic... ! The analogy is: proprietary software is like buying a car with hood welded shut ! Open source, you can play with the engineDevelopers ! Starting from scratch would be impossible ! Can customize and control what you need toopen sourceproducts, bydefinition, are works in progress; people are needed tomake updates What are the code base standards, is there a good available API, where can you get help “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  24. 24. !"#$%&()*#%+%,%-#)."#*/0#.Developersopen sourceproducts, bydefinition, are works in progress; people are needed tomake updates Web content management solutions, mostly built in PHP and MySQL, lots of plug-ins, some more complicated than others, mature communities “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  25. 25. !"#$%&()*#%+%,%-#)."#*/0#.Developersopen sourceproducts, bydefinition, are works in progress; people are needed tomake updates Web content management solutions, mostly built in PHP and MySQL, lots of plug-ins, some more complicated than others, mature communities “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  26. 26. !"#$%&()*#%+%,%-#)."#*/0#.Developersopen sourceproducts, bydefinition, are works in progress; people are needed tomake updates Web content management solutions, mostly built in PHP and MySQL, lots of plug-ins, some more complicated than others, mature communities “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  27. 27. !"#$%&()*#%+%,%-#)."#*/0#.Developersopen sourceproducts, bydefinition, are works in progress; people are needed tomake updates Web content management solutions, mostly built in PHP and MySQL, lots of plug-ins, some more complicated than others, mature communities “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  28. 28. !"#$%&()*#%+%,%-#)."#*/0#.Community Customers Management Employees Developers Support Staffthe people or individuals boards, people open source sometimes following and other executive working for products, by internal to thesurrounding a organizations directors, and the nonprofit, definition, are nonprofit,certain free or which the higher level including works in these areopen source nonprofit decision volunteers, progress; either product is services is makers have utilize the people are designatedusually a tight affected by to know what open source needed to people or knit group the products to do products daily make updates power users “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  29. 29. !"#$%&()*#%+%,%-#)."#*/0#. Established communities are typically advanced... ! Regular roll out schedules, versions, patches ! A network of partners and support professionalsSupport Staff Are there hardware, network, back up, and maintenance costs that have to be figured in, sometimes how much time is spent that could have beeninternal to the done by the help desk of purchased software nonprofit, these are either designated people orpower users “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  30. 30. !"#$%&()*#%+%,%-#)."#*/0#.Support Staff sometimesinternal to the nonprofit, these are either designated people orpower users very mature products, very large user base, sometimes more popular than proprietary “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  31. 31. !"#$%&()*#%+%,%-#)."#*/0#.Support Staff sometimesinternal to the nonprofit, these are either designated people orpower users very mature products, very large user base, sometimes more popular than proprietary “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  32. 32. !"#$%&()*#%+%,%-#)."#*/0#.Support Staff sometimesinternal to the nonprofit, these are either designated people orpower users very mature products, very large user base, sometimes more popular than proprietary “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  33. 33. !"#$%&()*#%+%,%-#)."#*/0#.Support Staff sometimesinternal to the nonprofit, these are either designated people orpower users very mature products, very large user base, sometimes more popular than proprietary “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  34. 34. !"#$%&()*#%+%,%-#)."#*/0#.Community Customers Management Employees Developers Support Staffthe people or individuals boards, people open source sometimes following and other executive working for products, by internal to thesurrounding a organizations directors, and the nonprofit, definition, are nonprofit,certain free or which the higher level including works in these areopen source nonprofit decision volunteers, progress; either product is services is makers have utilize the people are designatedusually a tight affected by to know what open source needed to people or knit group the products to do products daily make updates power users “Copyright Jeffrey Daniel Frey, 2012.” Permission granted for this material to be shared for non-commercial, educational purposes, provided the copyright and author contact appears. To disseminate otherwise, to republish, or sell materials requires written permission. Contact jeffreydfrey@gmail.com.
  35. 35. Open Source...and Six Blind MenJeff Frey, Rice University713-348-5827jdfrey@rice.edulinkedin.com/in/jdfrey

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