Telligent - Spur Your Employees to Innovation

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Leverage employee collaboration to spur innovation.

How can you surface innovation opportunities within your organization? Challenge each employee to continuous improvement and innovation by providing a robust, transparent platform for clear and constant communication.

See how Mota-Engil is enhancing collaboration by leveraging Telligent Community and Telligent Enterprise to:

Surface and evaluate employee-based knowledge

Capture the innovation process from beginning to completion

Align key employees with strategic initiatives
Foster inter-department collaboration to enhance quality assurance

Transform the way your employees work with these practical insights from Mota-Engil and weListen executives.

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Telligent - Spur Your Employees to Innovation

  1. 1. Agenda
 •  How
collabora/on
can
lead
to
innova/on
 •  How
Mota‐Engil
and
weListen
harnessed
 community
so<ware
to
foster
employee
 engagement
 •  How
to
leverage
employee
knowledge
to
 increase
produc/vity

  2. 2. Benefits
of
Organiza/onal
Innova/on
 •  Faster
product
idea/on
and
development
 •  Lower
R&D
costs
 •  Transparency
within
the
organiza/on
 •  Fluidity
of
informa/on
exchange
 •  Company
loyalty
and
employee
reten/on
 •  Transforma/ve
company
culture

  3. 3. Tradi&on
in
Innova&on:
 Tradi&on
in
innova&on
that
 António Ruivo Meireles allowed
for
a
con&nuous
 Innova&on
Manager
 market
leading
posi&on.

  4. 4. weListen
 Carlos Mendes Product
Owner

  5. 5. How
Collabora/on
Leads
to
 Innova/on

  6. 6. Customer
Collabora/on
 SolarWinds
 Starbucks
 SolarWinds
keeps
research
 Consumers
can
learn
directly
 and
development
at
 from
Starbucks’
employees
 approximately
nine
percent
 about
how
their
ideas
are
 by
effec&vely
integra&ng
its
 implemented;
the
 customer
community
with
 community
is
responsible
for
 its
product
development
 the
launch
of
more
than
50
 model.
 ideas.

  7. 7. “How
can
employee
collabora0on
 lead
to
innova0on?”
 weListen

  8. 8. “How
did
Mota‐Engil
and
weListen
 harness
community
so?ware
to
 foster
employee
engagement?”

  9. 9. The
Challenge
 How
to
catalyze
and
explore
the
innova&on
poten&al
in
an
 organiza&on
with
a
tradi0on
in
innova0on.
 Mota‐Engil
Pain
Points
 •  Our
ini&al
semi‐structured
approach
bureaucra&zed
our
 innova&on
process.
 •  Not
leveraging
the
recognized
poten&al
of
our
employees.
 •  No
integrated
approach
to
innova&on
management.
 •  Lack
of
a
shared
awareness
and
integrated
informa&on
on
 what’s
happening
innova&on‐wise.

  10. 10. Some
requirements
 •  Challenge
the
whole
organiza/on
in
areas
we
want
to
innovate
in
 •  Support
idea/on
(by
collec&ng,
discussing
and
evalua&ng
ideas)
 Ensure
flow
of
informa/on

 •  Innova/on
Opportuni/es,
explore
and
develop
the
most
innova&ve
ideas
 •  Support
innova/on
project
execu&on
all
the
way
to
their
comple&on
 •  Monitor
Results
 •  Provide
feedback
to
users
(track
the
status
of
your
ideas,
opportuni&es
and
 projects)
 •  Rewards
and
Recogni/on
by
assign
points
for
par&cipa&on
 •  Integra/on
 with
 our
 IT
 infrastructure
 (Single
 Sign
 On,
 SharePoint,
 Exchange)

  11. 11. 


Innova/on
Challenges
 •  Challenge
Categories
 •  No&fica&ons
 •  Subscribe
Challenge
 •  Send
challenge
to
a
 friend

  12. 12. 


Idea
Management
 •  Create
and
Share
 Ideas
 •  Promote
or
 Demote
Ideas
 •  Collabora&ve
 Discussion
 •  Idea
Building
 Blocks
 •  Idea
Supporters
 •  Collec&ve
Ideas
 (co‐authorship)
 •  Innova&on‐ oriented
 Evalua&on

  13. 13. 


Innova/on
Opportuni/es
 •  Membership
 Management
&
 Responsibili&es
 •  Assump&ons
and
 Restric&ons
 •  Risk
Management
 •  Task
Management
 •  Upcoming
Tasks
&
 Milestones
 •  Team
Wiki,
Forum
 and
Blog
 •  Opportunity
 Evalua&on

  14. 14. 


Innova/on
Projects
 •  All
Opportuni&es
Tools
 •  Budge&ng
&
Cost
Control
 •  Project
Schedule
 •  Change
Tracking
 •  Partnerships
and
Intellectual
 Property
 •  Interfaces
and
Knowledge
 •  Outcome
and
Impact
 Analysis

  15. 15. Innova/on
Analy/cs
 •  Innova&on
Dashboard
 •  Top
Collaborators
 •  Overall
and
specific
 Innova&on
Indicators
 •  Correla&on
Features
 •  Repor&ng

  16. 16. “How
do
you
leverage
employee
 knowledge
to
increase
 produc0vity?”

  17. 17. Mo/va/on
 Reward
 Feedback
 Transparency
 Recogni&on

  18. 18. Crea/vity
Sessions

  19. 19. Trainees
Program

  20. 20. Recogni/on
&
Rewards
 Par&cipa&on
Points
 Rewards
for
Innovators
 Recogni&on
of
Innovators

  21. 21. Some
ongoing
Innova/on
Projects
 Guide
 BIM
 
Machine
 Encarregados
 Connect

 VIRMEEC2
 On‐line
 People
 Link.ME















 MIDI2010

  22. 22. Final
Takeaways

  23. 23. Ques/ons
 We
will
answer
all
ques&ons
on
TwiYer.
To
follow,
please
search
for
the
 #MotaWbnr
hashtag.


  24. 24. ©2010
Telligent
Systems,
Inc.
All
rights
reserved.
Telligent
and
its
 symbol
are
registered
trademarks
or
trademarks
of
Telligent
Systems,
 Inc.
Other
company
and
product
names
men&oned
herein
are
property
 of
their
respec&ve
owners.
The
contents
of
this
publica&on
are
subject
 to
change
without
no&fica&on
and
are
the
property
of
and
cannot
be
 reproduced
without
the
wri`en
permission
of
Telligent
.
The
contents
 of
this
publica&on
are
not
a
commitment
by
Telligent
to
provide
the
 features
and
benefits
described.


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