Cisco TelePresence

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Cisco TelePresence

  1. 1. Cisco TelePresence Cisco on Cisco Technology Seminar Suresha Bhat, Manager—Emerging Technology IT Julie Nordquist, Program Manager—Cisco on Cisco (Host) Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 1
  2. 2. Agenda Program Approach to TelePresence: Overview, Business Case and Technology Overview Design Solution for Cisco Architecture Network Deploy Solution Readiness Deployment Experience ( RRA, CTX ) Support and Management Support Engineering Metrics Entitlement Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 2
  3. 3. TelePresence Technology Overview Designing the Solution for Cisco Standards based TelePresence applications accommodate converged voice and video transmissions, such as: IP telephony: Works with IP-based phones and call-processing systems from the major networking and telecommunications vendors. Simplifies call launching using a Telephone instead of myriads of remote controls Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 3
  4. 4. TelePresence Technology Overview Designing the Solution for Cisco Groupware: Integration with enterprise groupware solutions (such as Microsoft Outlook and Lotus Notes) accommodates easy scheduling of meetings and access to corporate information Services: They should enable easy scheduling, management, reporting, billing, and metrics applications to ensure proper tracking and bill-back of activity on the system, as well as real-time support services Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 4
  5. 5. TelePresence Technology Overview Program Approach to Solution Architecture for Cisco Cisco is a first customer to TelePresence Target for an enterprise customer like Cisco Take a program approach with business case, deployment timeline and metrics and ROI targets Cisco-on-Cisco success story generation is key to adoption Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 5
  6. 6. Cisco TelePresence Architecture Components Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 6
  7. 7. Cisco TelePresence Architecture Components Cisco Call Manager 5.04+ Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 7
  8. 8. Cisco TelePresence Architecture Components WAN, QOS, and Call Admission Control Cisco Call Manager 5.04 Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 8
  9. 9. Cisco TelePresence Architecture Components Room Readiness “WPR” WAN, QOS, and Call Admission Control Cisco Call Manager 5.04 Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 9
  10. 10. Cisco TelePresence Architecture Components Room Logistics Readiness Processes “WPR” WAN, QOS, and Call Admission Control Cisco Call Manager 5.04 Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 10
  11. 11. Cisco TelePresence Architecture Components Room Logistics Readiness Processes “WPR” WAN, QOS, and Exchange Call Admission Integrations Control Cisco Call Manager 5.04 Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 11
  12. 12. Cisco TelePresence Architecture Components Cisco Product Solutions on Top of Existing Infrastructure Room Logistics Readiness Processes “WPR” WAN, QOS, and Exchange Call Admission Integrations Control Metrics, Cisco Utilization, Call Manager Entitlement 5.04 and Support Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 12
  13. 13. One-Way Latency: Phase I and II Boxborough London City Amsterdam Hong Kong Atlanta,SA Bangalore Singapore New York San Jose Frankfurt Herndon Chicago Toronto Bedfont Sydney Beijing Tokyo Lakes Paris RTP Atlanta, SA - 50 172 121 55 15 24 63 104 10 56 12 55 6 29 119 111 95 29 Amsterdam 50 - 76 128 6 42 56 13 133 50 6 39 5 44 79 132 154 145 56 Bangalore 172 76 - 55 78 177 165 86 37 182 79 174 78 177 120 20 75 70 179 Beijing 121 128 55 - 132 126 113 141 18 131 134 123 133 126 92 35 88 51 128 Bedfont 55 6 78 132 - 38 44 14 136 55 2 36 6 50 84 137 159 149 52 Lakes Boxborough 15 42 177 126 38 - 12 52 107 15 40 3 44 10 34 126 116 100 20 Chicago 24 56 165 113 44 12 - 58 95 23 46 10 50 18 21 111 104 88 14 Frankfurt 63 13 86 141 14 52 58 - 145 63 16 49 9 58 90 145 167 158 65 Hong Kong 104 133 37 18 136 107 95 145 - 112 137 104 138 108 74 47 71 32 110 Herndon 10 50 182 131 55 15 23 63 112 - 56 12 55 5 39 129 121 105 28 London City 56 6 79 134 2 40 46 16 137 56 - 37 7 50 85 138 159 150 54 New York 12 39 174 123 36 3 10 49 104 12 37 - 41 7 31 121 113 97 17 Paris 55 5 78 133 6 44 50 9 138 55 7 41 - 50 84 137 159 150 57 RTP 6 44 177 126 50 10 18 58 108 5 50 7 50 - 31 124 116 100 24 San Jose 29 79 120 92 84 34 21 90 74 39 85 31 84 31 - 90 84 53 36 Singapore 119 132 20 35 137 126 111 145 47 129 138 121 137 124 90 - 55 50 126 Sydney 111 154 75 88 159 116 104 167 71 121 159 113 159 116 84 55 - 104 117 Tokyo 95 145 70 51 149 100 88 158 32 105 150 97 150 100 53 50 104 - 102 Toronto 29 56 179 128 52 20 14 65 110 28 54 17 57 24 36 126 117 102 - Network Latency at or Near 200ms (One-Way)=Poor Quality Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 13
  14. 14. One-Way Latency: Phase I and II Boxborough London City Amsterdam Hong Kong Atlanta,SA Bangalore Singapore New York San Jose Frankfurt Herndon Chicago Toronto Bedfont Sydney Beijing Tokyo Lakes Paris RTP Atlanta, SA - 50 172 121 55 15 24 63 104 10 56 12 55 6 29 119 111 95 29 Amsterdam 50 - 76 128 6 42 56 13 133 50 6 39 5 44 79 132 154 145 56 Bangalore Beijing 172 121 76 128 55 - 55 - 78 132 177 126 165 113 86 141 37 18 182 182 131 79 134 174 123 78 133 177 126 120 92 20 35 75 88 70 51 179 128 Bedfont 55 6 78 132 - 38 44 14 136 55 2 36 6 50 84 137 159 149 52 Lakes Boxborough 15 42 177 126 38 - 12 52 107 15 40 3 44 10 34 126 116 100 20 Chicago 24 56 165 113 44 12 - 58 95 23 46 10 50 18 21 111 104 88 14 Frankfurt 63 13 86 141 14 52 58 - 145 63 16 49 9 58 90 145 167 158 65 Hong Kong 104 133 37 18 136 107 95 145 - 112 137 104 138 108 74 47 71 32 110 Herndon 10 50 182 131 55 15 23 63 112 - 56 12 55 5 39 129 121 105 28 London City 56 6 79 134 2 40 46 16 137 56 - 37 7 50 85 138 159 150 54 New York 12 39 174 123 36 3 10 49 104 12 37 - 41 7 31 121 113 97 17 Paris 55 5 78 133 6 44 50 9 138 55 7 41 - 50 84 137 159 150 57 RTP 6 44 177 126 50 10 18 58 108 5 50 7 50 - 31 124 116 100 24 San Jose 29 79 120 92 84 34 21 90 74 39 85 31 84 31 - 90 84 53 36 Singapore 119 132 20 35 137 126 111 145 47 129 138 121 137 124 90 - 55 50 126 Sydney 111 154 75 88 159 116 104 167 71 121 159 113 159 116 84 55 - 104 117 Tokyo 95 145 70 51 149 100 88 158 32 105 150 97 150 100 53 50 104 - 102 Toronto 29 56 179 128 52 20 14 65 110 28 54 17 57 24 36 126 117 102 - Network Latency at or Near 200ms (One-Way)=Poor Quality Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 14
  15. 15. Types of Switches and Circuits 6500 E 3845 Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 15
  16. 16. Cisco TelePresence High Level Architecture Exchange Scheduling CCM 424 CTM Call Setup U.S. CTS3000 CTS3000 Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 16
  17. 17. Cisco TelePresence High Level Architecture Exchange Scheduling CTS3000 CTS3000 CCM 424 CTM Call Setup 30% QoS 30% QoS U.S. EMEA APJ MPLS QoS QoS IPP4 IPP4 CTS3000 CTS3000 CTS3000 CTS3000 CTS3000 CTS3000 Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 17
  18. 18. Cisco QoS Strategy Overview CBWFQ Is Applied on WAN Edge with 7 Classes of Service by Percentage Traffic Classification Occurs at the LAN Access Edge with Voice VLAN DSCP Been Trusted Like IP Phone (IPP5) and TelePresence (IPP4) and VACL Is Utilized to Classify the Traffics in Data VLAN Like VTA (IPP2), IP Communicator (IPP5), PC Back Up (IPP1), Etc. Control (IPP 6/7): Routing Protocols, Telnet, SSH Voice Bearer (LLQ IPP 5 ): Voice RTP High Bandwidth Video (IPP 4): TelePresence RTP Class of Service Signaling (IPP 3): Skinny, SIP, MGCP, H.323, Radius Low Bandwidth Video (IPP 2): IPVC, VTA Scavenger (IPP 1): PC Backups, CDN, Lab Traffic Default (IPP 0): All Other Traffics Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 18
  19. 19. Generic Field Sales Office Topology xyz-wan-gw1 xyz-wan-gw2 xyz-wan-gw1 7 Classes of Service xyz-wan-gw2 Are Defined at the WAN Edge Traffic Is Classified at the Access Edge xyz-00-sw1 Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 19
  20. 20. Cisco TelePresence Global Process Flow Schedule TP Room w/Outlook TP Justification TP Coordinators Validate TelePresence Web Form: Engagement Scheduler: jdoe Date: 17-JUL-06 Time: 9:00AM PST Rooms: SJC10-14-TP, ALT6-TP Web Form Priority Due to Availability 1. Customers with Execs. 2. Customers demo 3. Partners/Customers demo 4. Executive Meetings 5. Internal Meetings Feedback and Alignment Use TelePresence Schedule a Call to Value Case (One-Button Click) Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 20
  21. 21. Cisco TelePresence: Flow of Schedule Data Exchange Scheduling CTS3000 CTS3000 CCM 424 CTM Call Setup 30% QoS 30% QoS U.S. EMEA APJ MPLS QoS QoS IPP4 IPP4 CTS3000 CTS3000 CTS3000 CTS3000 CTS3000 CTS3000 Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 21
  22. 22. Cisco TelePresence: Flow of Schedule Data Exchange CTM CTM CTS3000 Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 22
  23. 23. Cisco TelePresence: Flow of Schedule Data Exchange CTM CTS3000 Schedule and Push to Join XML File Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 23
  24. 24. Cisco TelePresence: Flow of Schedule Data Exchange Call Manager CTM Cluster Registration and Call Control CTS3000 Schedule and Push to Join XML File Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 24
  25. 25. Cisco TelePresence: Flow of Schedule Data Exchange Call Manager CTM Cluster TelePresence Room Configuration Information Registration and Schedule and Call Control Push to Join Information CTS3000 Schedule and Push to Join XML File Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 25
  26. 26. Cisco TelePresence: Flow of Schedule Data Mailbox Mailbox Exchange Server Server Front End Servers MS RPC Web Dabv HTTPS Call Manager CTM Cluster Web DAV CSM SSL TelePresence HTTPS Module Room Configuration Information Registration and Schedule and Call Control Push to Join Information CTS3000 Schedule and Push to Join XML File Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 26
  27. 27. Cisco TelePresence: Flow of Schedule Data Mailbox Mailbox AD Controllers Exchange Server Server Front End Servers MS RPC LDAP LDAP Web Dabv HTTPS Call Manager CTM Cluster Web DAV CSM SSL TelePresence HTTPS Module Room Configuration Information Registration and Schedule and Call Control Push to Join Information CTS3000 Schedule and Push to Join XML File Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 27
  28. 28. To learn more about Cisco IT experience with Cisco technologies and solutions, visit Cisco on Cisco: Inside Cisco IT www.cisco.com/go/ciscoit Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 28
  29. 29. Presentation_ID © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 29

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