Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Crm 16 hours introduction


Published on

CRM Schedule plan in 16 hours ; CRM or Customer Relationship Management is a strategy for managing an organisation's relationships and interactions with customers and potential customers. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

Published in: Marketing
  • Be the first to comment

Crm 16 hours introduction

  1. 1. CRM 16 hours
  2. 2. Schedule 1. Customer Relationship Management : Peelen, Ed. Pearson ; 2. Customer Relationship Management:Integrating Marketing Strategy & Information Technology Zikmund, William G. et al. John Wiley.