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Crm 16 hours introduction

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CRM Schedule plan in 16 hours ; CRM or Customer Relationship Management is a strategy for managing an organisation's relationships and interactions with customers and potential customers. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

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Crm 16 hours introduction

  1. 1. CRM 16 hours
  2. 2. Schedule https://www.slideshare.net/TechXpla/presentations 1. Customer Relationship Management : Peelen, Ed. Pearson ; 2. Customer Relationship Management:Integrating Marketing Strategy & Information Technology Zikmund, William G. et al. John Wiley.

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