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Many organizations never achieve the significant benefits that are promised from automated test execution. Surprisingly often, this is not due to technical factors but to management issues. Dot Graham describes the most important management issues you must address for test automation success, and helps you understand and choose the best approaches for your organization—no matter which automation tools you use or your current state of automation. Dot explains how automation affects staffing, who should be responsible for which automation tasks, how managers can best support automation efforts leading to success, and what return on investment means in automated testing and what you can realistically expect. Dot also reviews the key technical issues that can make or break the automation effort. Come away with an example set of automation objectives and measures, and a draft test automation strategy that you can use to plan or improve your own automation.