The Kanban Pizza Game: Maximize Profit by Managing Flow

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The Kanban Pizza Game is a hands-on simulation designed to teach the core elements of a kanban system—visualize the workflow, limit your work-in-process (WIP), manage flow, make process policies explicit, and improve collaboratively. Join Brad Swanson as the proprietor of your very own pizza shop to experience how kanban helps eliminate bottlenecks, minimize waste, and keep up with customer demand—all while competing against other teams for the title of “Pizza King.” Find out if you can really improve throughput and profit through the sometimes-counterintuitive practices of single-piece flow and limiting WIP. Finally, Brad relates your experience back to the software world to show how kanban can be an evolutionary path to lean-agile development. Whether you are a novice seeking to learn kanban in a memorable way or a seasoned practitioner looking for a great simulation to teach kanban to others, this is the session for you.

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The Kanban Pizza Game: Maximize Profit by Managing Flow

  1. 1.   AT8 Concurrent Session  11/14/2013 2:15 PM            "The Kanban Pizza Game: Maximize Profit by Managing Flow"       Presented by: Brad Swanson agile42             Brought to you by:        340 Corporate Way, Suite 300, Orange Park, FL 32073  888‐268‐8770 ∙ 904‐278‐0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com
  2. 2. Brad Swanson agile42 Brad Swanson is a senior agile coach and vice president at agile42. He started his software career at age ten on the Apple IIe and is now a Certified Scrum Coach with seventeen years of experience in management, project and program leadership, product management, and software development in both start-ups and large companies. Brad has led agile transformations using XP, Scrum, and kanban at many organizations across the US, Europe, and Asia. He has deep experience with agile software development, starting with eXtreme Programming (XP) in 1999. Brad is president of Agile Denver and a speaker at international conferences.
  3. 3. Kanban Pizza Game Experience Kanban for yourself www.agile42.com Kanban Pizza Rules—Game Mast www.agile42.com/training/kanban-pizza-game Kanban Pizza Game by agile42 is licensed under  Creative Commons Attribution-Share Alike 3.0 Germany License. Rounds Ok, here is the deal: You are the sponsor of a Pizza Bakery Shop! Mot people to produce the highest value. agile42 | The Agile Coaching Company Round 1 Let them bake Pizza Hawaii as fast as possible and see wha Tell them that on the first day, all pizza is handed out for free and yo lot of customers. Do not give further instructions for the set up. Roundwww.agile42.com | All(and explain the impact 2007 - 2013 2 Introduce orders rights reserved. Copyright © on the score), intr
  4. 4. Brad Swanson Senior Agile Coach brad.swanson@agile42.com @bradswanson Certified Scrum Coach (CSC) Certified Scrum Trainer® (CST) agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  5. 5. Four Kanban Principles 1. Start with what you do (k)now—regardless of how ugly it is 2. Agree to pursue incremental, evolutionary change 3. Respect the current process —roles, responsibilities & titles 4. Leadership at all levels ocess! a pr tho d: is not ent me anban nagem K g e ma rocess. to a p a chan It’s yo u DO ething so m agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  6. 6. Kanban starts where you are ... normally with an existing process Produce as many slices as you can agile42 | The Agile Coaching Company No fixed iterations & we play until asked to stop www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  7. 7. Let’s play! agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  8. 8. Stop!!! - Let’s measure Pizza base (with or without sauce) = -4 points Toppings = -1 pt Finished slice = +10 points agile42 | The Agile Coaching Company ive e at on eg d n t s 0 0% un 1 co is ce lice pie e s c h th Ea til un www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  9. 9. The Core of Kanban - 6 Practices Visualize the workflow Limit work in process (WIP) Make process policies explicit Implement feedback loops creative commons http://www.flickr.com/photos/wheels3217/1858987086/sizes/o/in/photostream/ http://www.flickr.com/photos/el_floz/3989844774/sizes/m/in/photostream/ http://www.flickr.com/photos/josephferris76/6116662110 agile42 | The Agile Coaching Company Measure & optimize flow Improve collaboratively, improve experimentally http://www.flickr.com/photos/quinnanya/4508825094/sizes/z/in/photostream/ http://www.flickr.com/photos/djwudi/2368630965 www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  10. 10. Visualize your workflow & limit your work in progress Make your workflow explicit Limit the WiP for each station 5 min time-box agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  11. 11. Ok, let’s play again! agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  12. 12. Stop!!! - Let’s measure Pizza base (with or without sauce) = -4 points Toppings = -1 pt Finished slice = +10 points agile42 | The Agile Coaching Company ive e at on eg d n t s 0 0% un 1 co is ce lice pie e s c h th Ea til un www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  13. 13. Now, we produce based on orders Cash on Delivery: Points are given only for fully delivered orders Orders can be picked up from a central defined location Finished orders must be delivered to another central location agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  14. 14. Let’s extend the game agile42 | The Agile Coaching Company Like in the real world, some things change! www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  15. 15. New! New!! New!!! “Pizza Speciale” Slim green post-its as rucola (arugula) Each piece has 7 of them Rucola burns in the oven: Pieces must be added after cooking. agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  16. 16. Ok, let’s play again! agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  17. 17. Stop!!! - Let’s measure Pizza base (with or without sauce) = -4 points Toppings = -1 pt Finished slice = +10 points agile42 | The Agile Coaching Company ive e at on eg d n t s 0 0% un 1 co is ce lice pie e s c h th Ea til un www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  18. 18. Ok, let’s play again! agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  19. 19. Stop!!! - Let’s measure Pizza base (with or without sauce) = -4 points Toppings = -1 pt Finished slice = +10 points agile42 | The Agile Coaching Company ive e at on eg d n t s 0 0% un 1 co is ce lice pie e s c h th Ea til un www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  20. 20. Draw your workflow Look back to the game agile42 | The Agile Coaching Company Draw the flow including WIP limits Use your materials to make it look nice www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  21. 21. agile42 | We advise, train and coach companies building software Tuesday, August 2, 2011 agile42 | The Agile Coaching Company www.agile42.com | www.agile42.com | All rights reserved. Copyright © 2007 - 2009. All rights reserved. Copyright © 2007 - 2013
  22. 22. The Core of Kanban - 6 Practices Visualize the workflow Limit work in process (WIP) Make process policies explicit Implement feedback loops creative commons http://www.flickr.com/photos/wheels3217/1858987086/sizes/o/in/photostream/ http://www.flickr.com/photos/el_floz/3989844774/sizes/m/in/photostream/ http://www.flickr.com/photos/josephferris76/6116662110 agile42 | The Agile Coaching Company Measure & optimize flow Improve collaboratively, improve experimentally http://www.flickr.com/photos/quinnanya/4508825094/sizes/z/in/photostream/ http://www.flickr.com/photos/djwudi/2368630965 www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  23. 23. There is much more to know about Kanban & Lean... agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2013
  24. 24. Kanban Pizza Game www.agile42.com Kanban Pizza Rules—Game Master Kanban Pizza Game by agile42 is licensed under  by agile42 is licensed under Creative Commons Attribution-Share Alike 3.0 Germany License. Creative Commons Attribution-Share Alike 3.0 Germany License. Rounds Ok, here is the deal: You are the sponsor of a Pizza Bakery Shop! Motivate people to produce the highest value. Round 1 Let them bake Pizza Hawaii as fast as possible and see what happens. @ralfhh Further information: Tell them that on the first day, all pizza is handed out for free and you expect a lot of customers. Do not www.agile42.com/training/kanban-pizza-game give further instructions for the set up. introduce Round 2 Introduce orders (and explain the impact on the score), info@agile42.com stations, introduce WIP limits Round 3 Introduce the „Pizza Speciale“—attention, Ruccola burns in the oven! Round 4 Let them self-organize Flow of the Game - Explain them that you want to run a Pizza Shop. Read Preparations and follow the instructions - Ask them how many points they think that they will score, note that number. - Tell them that the rounds will symbolize slices of the day and will not have a fixed length - Do about 6 mins rounds but do not tell them how long it will be - Count the score after each round - Do a 2 min retrospective after each round. 1 min to focus on what impeded www.agile42.com | them most and another 1 min to discuss how to improve that or get around Ralf Kruse agile42 | The Agile Coaching Company All rights reserved. Copyright © 2007 - 2013
  25. 25. Photos by agile42: Ralf Kruse Martin von Weissenberg Agile Finland: Tampere Goes Agile 2011 Flickr: wheels3217 quinnanya el_floz TANAKA Juuyoh (田中十洋) http://www.flickr.com/photos/wheels3217/1858987086/sizes/o/in/photostream/ http://www.flickr.com/photos/quinnanya/4508825094/sizes/z/in/photostream/ http://www.flickr.com/photos/el_floz/3989844774/sizes/m/in/photostream/ http://www.flickr.com/photos/djwudi/2368630965 http://www.flickr.com/photos/josephferris76/6116662110 agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2013

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