DevOps is a cultural shift aimed at streamlining intergroup communication and improving operational efficiency for development and operations groups. Over time, inclusion of other IT groups under the DevOps umbrella has become the norm for many organizations. But even broadening the boundaries of DevOps, the conversation has been largely devoid of the business units’ place at the table. A common mistake organizations make while going through the DevOps transformation is drawing a line at the IT boundary. If that occurs, a larger, more inclusive silo within the organization is created, operating in an informational vacuum and causing operational inefficiency and goal misalignment. Sharing his experiences working on both sides of the fence, Leon Fayer describes the importance of including business units in order to align technology decisions with business goals. Leon discusses inclusion of business units in existing agile processes, benefits of cross-departmental monitoring, and a business-first approach to technology decisions.
3. @papa_fire
BizDevOps
a business-first
approach to DevOps
@papa_fire
me
+87%
+68%
+50%
+34%
C Y N I C
D E V
L O S T
B I Z
Leon Fayer
• 20+ years in tech
• dev->manager->biz->dev
• engineer first
• currently @OmniTI
• build and operate large systems
5. @papa_fire
dev needs to understand
how application runs
@papa_fire
done (adj.)
software, web. a moment in time when
your users stop using your software
14. @papa_fire
“I don’t give a **** if my
datacenter is on fire
as long I am still
making money
@papa_fire
technology is useless
unless it supports business
20. @papa_fire
sometimes it makes
no sense
@papa_fire
Congratulations [FIRSTNAME]!
Lorem ipsum dolor sit amet, consectetur
adipiscing elit. Aliquam et iaculis libero,
quis varius ligula. Vivamus a nibh
consequat, efficitur massa id, sollicitudin
ante.
Vivamus mattis magna libero, non
pulvinar quam blandit at.
Phasellus eget ornare ipsum.
Nullam vehicula fringilla diam, at semper
nisi. Duis non ullamcorper justo, sit amet
congue metus.
Sed vehicula egestas euismod.
WOW!
21. @papa_fire
Congratulations [FIRSTNAME]!
Lorem ipsum dolor sit amet, consectetur
adipiscing elit. Aliquam et iaculis libero,
quis varius ligula. Vivamus a nibh
consequat, efficitur massa id, sollicitudin
ante.
Vivamus mattis magna libero, non
pulvinar quam blandit at.
Phasellus eget ornare ipsum.
Nullam vehicula fringilla diam, at semper
nisi. Duis non ullamcorper justo, sit amet
congue metus.
Sed vehicula egestas euismod.
WOW!
Congratulations [FIRSTNAME]!
Lorem ipsum dolor sit amet, consectetur
adipiscing elit.Aliquam et iaculis libero,
quis varius ligula. Vivamus a nibh
consequat, efficitur massa id, sollicitudin
ante.
Vivamus mattis magna libero, non
pulvinar quam blandit at.
Phasellus eget ornare ipsum.
Nullam vehicula fringilla diam, at semper
nisi. Duis non ullamcorper justo, sit amet
congue metus.
Sed vehicula egestas euismod.
WOW!
@papa_fire
22. @papa_fire
Congratulations [FIRSTNAME]!
Lorem ipsum dolor sit amet, consectetur
adipiscing elit. Aliquam et iaculis libero,
quis varius ligula. Vivamus a nibh
consequat, efficitur massa id, sollicitudin
ante.
Vivamus mattis magna libero, non
pulvinar quam blandit at.
Phasellus eget ornare ipsum.
Nullam vehicula fringilla diam, at semper
nisi. Duis non ullamcorper justo, sit amet
congue metus.
Sed vehicula egestas euismod.
WOW!
Congratulations [FIRSTNAME]!
Lorem ipsum dolor sit amet, consectetur
adipiscing elit.Aliquam et iaculis libero,
quis varius ligula. Vivamus a nibh
consequat, efficitur massa id, sollicitudin
ante.
Vivamus mattis magna libero, non
pulvinar quam blandit at.
Phasellus eget ornare ipsum.
Nullam vehicula fringilla diam, at semper
nisi. Duis non ullamcorper justo, sit amet
congue metus.
Sed vehicula egestas euismod.
WOW!
3%
+ revenue
@papa_fire
23. @papa_fire
Congratulations [FIRSTNAME]!
Lorem ipsum dolor sit amet, consectetur
adipiscing elit. Aliquam et iaculis libero,
quis varius ligula. Vivamus a nibh
consequat, efficitur massa id, sollicitudin
ante.
Vivamus mattis magna libero, non
pulvinar quam blandit at.
Phasellus eget ornare ipsum.
Nullam vehicula fringilla diam, at semper
nisi. Duis non ullamcorper justo, sit amet
congue metus.
Sed vehicula egestas euismod.
WOW!
Congratulations [FIRSTNAME]!
Lorem ipsum dolor sit amet, consectetur
adipiscing elit.Aliquam et iaculis libero,
quis varius ligula. Vivamus a nibh
consequat, efficitur massa id, sollicitudin
ante.
Vivamus mattis magna libero, non
pulvinar quam blandit at.
Phasellus eget ornare ipsum.
Nullam vehicula fringilla diam, at semper
nisi. Duis non ullamcorper justo, sit amet
congue metus.
Sed vehicula egestas euismod.
WOW!
3%
2.6%
+ revenue
@papa_fire
43. @papa_fire
99th percentile below threshold
SLAs are not violated
this is fine
@papa_fire
99th percentile below threshold
SLAs are not violated
this is fine?