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Watch this webinar to learn from Markham Public Library Managers Pam Saliba and Andrea Cecchetto. They will help you gain a better understanding of the importance of linking company culture to large-scale service model changes. Learn to better prepare for challenges that might be encountered while cultivating your library's technoculture, based on the actual challenges encountered by Markham Public Library staff. Walk away with best practices and tips from Markham Public Library's experience, which can be applied to your own organizational change initiatives regarding technology.