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Secure and Maintain Your Computer Lab


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Secure and Maintain Your Computer Lab

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Secure and Maintain Your Computer Lab

  1. 1. How to Secure and Maintain Your Computer Lab August 6, 2008 Facilitator: Kami Griffiths Presenters: Claire Murray and John Neale Sponsored by ReadyTalk Remember to call: 866-740-1260 Code: 6339392
  2. 2. Using ReadyTalk <ul><li>Chat & raise hand </li></ul><ul><li>Mute = *6, Unmute = *7 </li></ul><ul><li>If you lose your internet connection, reconnect using the link emailed to you. </li></ul><ul><li>If you lose your phone connection, r e-dial the phone number and re-join. </li></ul>
  3. 4. You are being recorded… <ul><li>Online seminars will be available on the TechSoup website. </li></ul><ul><li>You will receive a link this afternoon. </li></ul>
  4. 5. How to Secure and Maintain Your Computer Lab Facilitator: Kami Griffiths Presenters: Claire Murray and John Neale Sponsored by:
  5. 6. Today’s Speakers Kami Griffiths Volunteer: Chris Peters Claire Murray John Neale
  6. 7. <ul><li>Uptime </li></ul><ul><li>Security </li></ul><ul><li>Accessibility </li></ul>Important aspects of managing public computers
  7. 12. Local Policy Settings: no Domain <ul><li>Policies must be set on each computer </li></ul><ul><li>“ User Rights” & “Security” will be primary concern </li></ul><ul><li>Permissions can be set based on logon group (admin, user, power user, etc.) </li></ul>
  8. 13. User Rights Policies are Extensive
  9. 14. Security Permissions also Extensive
  10. 15. Policies have various options <ul><li>Depending on the selected security item </li></ul><ul><li>Can Enable or Disable the selected feature </li></ul><ul><li>May be able to discriminate which users have access to certain features </li></ul>
  11. 16. Domain Policies <ul><li>Extensive number of items to select from </li></ul><ul><ul><li>All the selections as local policy plus more </li></ul></ul><ul><li>Can affect all users or selected users/group </li></ul>
  12. 17. Domain Policies Set policy based on Logon Script Set access limits based on logon or group
  13. 18. Domain Policies: Many Options <ul><li>Too many to specify; should read carefully </li></ul><ul><li>Can get yourself locked out if not careful </li></ul><ul><li>Ask for advice from knowledgeable admin </li></ul>
  14. 19. Tracking Updates & Issues <ul><li>Excel spreadsheet for weekly update checks </li></ul><ul><li>Access database for reporting problems/issues </li></ul>
  15. 20. Red Background & Extension Cords <ul><li>Red Background means admin logon is being used </li></ul><ul><li>Alerts staff that patron should not be on computer </li></ul><ul><li>Set screen saver to require logon automatically for admin logons; not required on patron logons </li></ul>
  16. 21. Reception can see all display screens
  17. 22. Tabs on cover & base for locking
  18. 23. Zip Ties Keep Items on Desktop Zip Ties connect “easily taken” speaker & USB extension cords to the keyboard or mouse cable. Items can be moved easily from right to left of monitor to accommodate left-handed users.
  19. 24. USB & Speaker Extension Cords
  20. 27. The 10 Commandments for this Computer Lab (sample) <ul><li>There shall be no food in the lab. </li></ul><ul><li>There shall be no drink in the lab </li></ul><ul><li>There shall be no streaming video in the lab. </li></ul><ul><li>There shall be no streaming games in the lab. </li></ul><ul><li>There shall be no cell phone usage in the lab. </li></ul><ul><li>There shall be no pornography downloaded are viewed in the lab. </li></ul><ul><li>There shall be no changing of system settings. </li></ul><ul><li>There shall be no sleeping in the lab. </li></ul><ul><li>There shall be no children in the lab unless accompanied and supervised by an adult. </li></ul><ul><li>There shall be payment of $.10 per page after the first 10 pages for printing. </li></ul>
  21. 28. Acceptable Use Policy (sample) <ul><li>Austin Free-Net welcomes you to this lab. We want this to be a safe and comfortable place for everyone to use the computers and to access the Internet. Young people and adults are all expected to share this lab responsibly. Austin Free-Net facilitates access to information and maintains a &quot;Freedom of Information&quot; policy. As such, we are not responsible for the content available to our customers on the Internet. Nonetheless, our partners may decide on a different policy of their own. Parents/guardians are encouraged to learn about the Internet and advised to supervise their children's Internet sessions. While Austin Free-Net has a &quot;Freedom of Information&quot; policy, we do not condone the use of our public access sites for illegal activities. Please note that it is ILLEGAL: </li></ul><ul><li>to view any pornographic content when minors are present </li></ul><ul><li>to show any pornographic content to a minor </li></ul><ul><li>to view or produce child pornography </li></ul><ul><li>Austin Free-Net staff or volunteers may immediately end such Internet sessions, notify police, or refuse use of this or other AFN sites to anyone found engaged in such activities.&quot; To view AFN's &quot;Freedom of Information Policy&quot; and to learn more about these issues, please visit Thank you, </li></ul><ul><li>Austin Free-Net </li></ul>
  22. 29. Q & A Raise your hand to ask a question, or type the question in the chat box.
  23. 30. Important Resources <ul><li>MaintainIT Project </li></ul><ul><li>CTCnet </li></ul><ul><li>WebJunction </li></ul><ul><li>Neighborhood Networks </li></ul><ul><li>The Center for Accessible Technology </li></ul><ul><li>Austin Free-Net </li></ul><ul><li>Murray Associates </li></ul>
  24. 31. <ul><li>Disk protection </li></ul><ul><li>Internet filtering </li></ul><ul><li>Working with volunteers </li></ul><ul><li>Laptop checkout </li></ul><ul><li>Wireless internet </li></ul><ul><li>Reservation/Time Management Software </li></ul>The MaintainIT Project
  25. 32. Get the Most Out of TechSoup <ul><li>At TechSoup, you’ll find a range of technology services to help your nonprofit: </li></ul><ul><ul><li>Read helpful articles in our Learning Center </li></ul></ul><ul><ul><li>Request donated software , hardware, and online services </li></ul></ul><ul><ul><li>Join our community forums to learn from your colleagues </li></ul></ul><ul><ul><li>Browse upcoming events and conferences </li></ul></ul>
  26. 33. TechSoup Stock Vendor Partners <ul><li>Microsoft </li></ul><ul><li>Symantec </li></ul><ul><li>Adobe </li></ul><ul><li>eTapestry </li></ul><ul><li>Intuit </li></ul><ul><li>Mailshell </li></ul><ul><li>Business Objects </li></ul><ul><li>Readytalk </li></ul><ul><li>Alpha Software </li></ul><ul><li>Atlas Business Solutions </li></ul>
  27. 34. Continue the discussion… <ul><li>Additional questions can be answered by posting in our Accessible Technology and Public Computing forum </li></ul>
  28. 35. Upcoming Online Seminars <ul><li>Maximize your Google Grant of In-Kind Advertising </li></ul><ul><ul><li>August 14, 11am PDT </li></ul></ul><ul><li>Creating Effective Online Surveys </li></ul><ul><ul><li>August 26, 11am PDT </li></ul></ul>
  29. 36. Thank you ReadyTalk!
  30. 37. For More Information Contact: Kami Griffiths 415-633-9392 [email_address]