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Microsoft Licensing and Benefits


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Microsoft donates a broad range of software to nonprofits and libraries through TechSoup, and we want to help you take advantage of these donations. But who has the time to be an expert?

We do! TechSoup Talks has organized this special webinar to sort through what types of software are available, as well as additional nonprofit resources offered through Microsoft’s donation program. We will also go over some benefits automatically included with all Microsoft software donations, including the ability to download donated software, the opportunity to upgrade for free to new versions of software as they come out, and access to free e-learning courses for Microsoft products.

Kami Griffiths will interview Sarah Hiller from Microsoft Community Affairs, who will help us understand the benefits available through their donation program and show us around the resources available in their Volume Licensing Service Center (VLSC). We will also hear from TechSoup’s Cameron Jones and Gregory Seeley, who will outline what Microsoft products are available through TechSoup and how to best find what you’re looking for.

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Microsoft Licensing and Benefits

  1. 1. Microsoft Donation Program: Licensing and Benefits January 27, 2011 Audio is only available by calling this number: Conference Call: 866-740-1260; Access Code: 6339392 Sponsored by
  2. 2. Using ReadyTalk <ul><li>Chat & raise hand </li></ul><ul><li>All lines are muted </li></ul><ul><li>If you lose your internet connection, reconnect using the link emailed to you. </li></ul><ul><li>If you lose your phone connection, re-dial the phone number and re-join. </li></ul><ul><li>ReadyTalk support: 800-843-9166 </li></ul>
  3. 3. You are being recorded… <ul><li>Streaming into Second Life </li></ul><ul><li>This seminar will be available on the TechSoup website along with past webinar presentations: </li></ul><ul><ul><li> </li></ul></ul><ul><li>You will receive a link to this presentation, material and links. </li></ul><ul><li>After the webinar, you can ask follow-up questions in our Community Forum: </li></ul><ul><ul><li> </li></ul></ul><ul><li>Twitter hashtags: #techsoup </li></ul>
  4. 4. Microsoft Donation Program: Licensing and Benefits Presenters: Sarah Hiller and Gregory Seeley Sponsored by This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License .
  5. 5. We are working toward a time when every nonprofit and social benefit organization on the planet has the technology resources and knowledge they need to operate at their full potential.
  6. 6. Home page screen grab
  7. 7. Today’s Speakers Sarah Hiller Microsoft Community Affairs Facilitator: Kami Griffiths, TechSoup Global Assisting with chat questions: Elliot Harmon, TechSoup Global Gregory Seeley TechSoup Global
  8. 8. Agenda <ul><li>Microsoft donation program </li></ul><ul><li>Microsoft products available on TechSoup </li></ul><ul><li>Changes to the Microsoft site </li></ul><ul><li>Tips for requesting a donation </li></ul><ul><li>Receiving a donation through TechSoup </li></ul><ul><li>Volume Licensing </li></ul><ul><li>Software Assurance </li></ul><ul><li>Q&A </li></ul>
  9. 9. Which of the following is a benefit you receive with Microsoft’s Software Assurance? <ul><li>Downgrade/upgrade rights </li></ul><ul><li>E-learning/training </li></ul><ul><li>Multi-language pack </li></ul><ul><li>Home use rights </li></ul><ul><li>All of the above </li></ul>
  10. 10. Microsoft Software Donation Program <ul><li>Eligibility </li></ul><ul><ul><li>Your organization MUST be a 501c3 public charity </li></ul></ul><ul><ul><li>Public libraries </li></ul></ul><ul><li>Restrictions </li></ul><ul><ul><li>Most organizations are eligible, except: </li></ul></ul><ul><ul><ul><li>Schools </li></ul></ul></ul><ul><ul><ul><li>Health care organizations </li></ul></ul></ul><ul><ul><ul><li>Governmental/Municipal organizations </li></ul></ul></ul><ul><ul><ul><li>Religious organizations without a secular, community focus </li></ul></ul></ul>
  11. 11. Microsoft Program Structure <ul><li>Within a 2-year cycle , you can request 6 titles and 50 licenses of each title </li></ul><ul><li>You must wait 12 month between requests </li></ul><ul><li>5 licenses or “ seats ” minimum request </li></ul>
  12. 12. Product Available on TechSoup <ul><li> </li></ul><ul><li>Microsoft PC Operating System Upgrades </li></ul><ul><li>Microsoft Office Tools </li></ul><ul><li>Microsoft Server Software and Licenses </li></ul><ul><li>Microsoft Software Recommended for Small Organizations </li></ul><ul><li>Microsoft Messaging and Collaboration Software </li></ul><ul><li>Microsoft Database Software </li></ul><ul><li>Microsoft Desktop Publishing Software </li></ul><ul><li>Microsoft Development Software </li></ul><ul><li>Microsoft Educational Software </li></ul><ul><li>Microsoft Graphics and Multimedia Software </li></ul><ul><li>Microsoft Macintosh Software </li></ul><ul><li>Microsoft Network Software </li></ul><ul><li>Microsoft Project-Team Management Software </li></ul><ul><li>Microsoft Spanish-Language Software </li></ul><ul><li>Microsoft French-Language Software </li></ul>
  13. 13. Top Requested Products Recently Launched: Office for Mac 2011, Windows MultiPoint Server, System Center Product Suite Admin Fee Office 2010 & Office 2007 $31 Windows 7 (upgrade only) $12 Windows Server $40 Exchange Server (standard edition) $42 Windows Remote Desktop Service $6 Small Business Server 2011 $56
  14. 14. New VLSC Site (Volume Licensing Service Center) <ul><li>e-Open along with a couple of other Microsoft sites combined to create the new VLSC site </li></ul><ul><li>Previous eOpen customers converted over </li></ul><ul><li>VLSC offers a one stop shop for volume license customers </li></ul>
  15. 15. Tech Soup Guide to the Microsoft Volume Licensing Service Center <ul><li> </li></ul>
  16. 16. VLSC Home Page: When signing in for the first time at the VLSC site one will see a screen like this: Once a registered user and signed in, one will be presented with more options:
  17. 23. Tips for Requesting a Donation <ul><li>Verifying system requirements </li></ul><ul><li>Compatibility </li></ul><ul><li>Returns </li></ul>
  18. 24. What to Expect: Receiving products licenses media
  19. 25. What to Expect: Receiving products <ul><li>Three communications will be received via email: </li></ul><ul><li>From TechSoup: Congratulations and what to expect next. </li></ul><ul><li>From Microsoft VLSC: Indication that agreement is available for NGO to accept with brief log in info to VLSC site. </li></ul><ul><li>From TechSoup: Details about how to accept and activate your agreement and obtain your license keys. Lists software granted, info about other benefits your donation includes, and legal addendums. </li></ul>licenses media
  20. 26. What to Expect: Receiving products <ul><li>2 options: </li></ul><ul><li>Physical shipment: If media (discs) were requested, they will arrive in the mail within 4-6 weeks. </li></ul><ul><li>Download: immediate </li></ul>licenses media <ul><li>Three communications will be received via email: </li></ul><ul><li>From TechSoup: Congratulations and what to expect next. </li></ul><ul><li>From Microsoft VLSC: Indication that agreement is available for NGO to accept with brief log in info to VLSC site. </li></ul><ul><li>From TechSoup: Details about how to accept and activate your agreement and obtain your license keys. Lists software granted, info about other benefits your donation includes, and legal addendums. </li></ul>
  21. 28. Volume License vs. Retail Software When bought at a retail outlet: When received as a donation via TechSoup: Same key used for number of licenses granted One set of media for each title, to be used multiple times for installation + Unique license for a single install vs.
  22. 29. Software Assurance (SA) Benefits These benefits are good for 2 years and include:
  23. 30. <ul><li>Free upgrade to any new version of your licensed products that Microsoft releases during the two years your Software Assurance is in effect. Can obtain media for the upgrade/downgrade via download or mail. </li></ul><ul><li>The actual upgrade does not have to take place within the two year period. </li></ul><ul><li>Licenses remain valid, and the organization can continue to use the product after SA benefits expire. </li></ul><ul><li>Client Access Licenses (CALs) are also usable on the upgraded product. No media required. </li></ul><ul><li>Downgrading to previous versions of an item is available as well. </li></ul>
  24. 31. Downloading media:
  25. 32. Downloading media: <ul><li>A few items are not available downloads </li></ul>
  26. 33. <ul><li>To obtain the Office Multi-Language Pack, you must have a license for an Office suite , not just an individual Office product. </li></ul><ul><li>Office Multi-Language Packs are add-in products that can display the user interface of the Office desktop applications — windows, tabs, help, and so on. </li></ul><ul><li>In 37 different languages. </li></ul><ul><li>Availability of proofing tools makes it possible to check spelling, grammar, and so on in documents created in these languages. </li></ul>
  27. 34. <ul><li>Any employee who has a Microsoft Office suite on their work computer can get a copy of the current versions of Office Professional or Office for Mac for home/personal use for a small fee. </li></ul><ul><li>The Office software can be used only while the user continues to be employed and while the Software Assurance for the Office suite remains active. </li></ul>
  28. 35. <ul><li>Self-paced, interactive training. </li></ul><ul><li>Designed for maximum skills transfer in minimal time. </li></ul><ul><li>A course must start before SA expires and be completed within one year. </li></ul><ul><li>Courses are grouped into three categories: applications (desktop applications), systems (operating systems), and servers. </li></ul><ul><li>Availability of courses depends on the number and type of products with active SA benefits. </li></ul>
  29. 36. <ul><li>If your organization has a server product with active Software Assurance, you have the right to use Volume License media to install the same software on a &quot;cold&quot; server (one that is turned off until an emergency situation). In a disaster, this server can be moved into production so that users can continue to access critical data and applications. </li></ul><ul><li>You have one disaster recovery license for each server license with active Software Assurance. </li></ul><ul><li>After Software Assurance expires, you can continue to use cold backup software already installed, but you cannot install any additional cold backups. </li></ul>
  30. 37. What is a Volume License Key (VLK)? <ul><li>Volume License Keys are also knows as Product Keys. </li></ul><ul><li>Microsoft includes product activation technology in some Volume Licensing products. </li></ul><ul><li>A product key is required to activate (unlock) and then use the software. </li></ul><ul><li>Used during the installation process. </li></ul><ul><li>Product keys should only be used with Volume License products and are intended for use only by the organization to which they were granted. </li></ul>
  31. 39.   Questions and Answers Are Product Keys required for all Volume Licensing products? No. Some products do not require a product key. To determine if a product requires a volume license product key, look up the product .
  32. 41. Example of browsing ‘applications’:
  33. 43. Example of browsing ‘servers’:
  34. 44. Example of browsing ‘systems’:
  35. 45. Product Key FAQ:
  36. 46. <ul><li>Licenses are perpetual (they do not expire). It is the software assurance benefits that expires after 2 years. </li></ul><ul><li>Software Assurance cannot be renewed or purchased. </li></ul><ul><li>SA benefits start when licenses are issued (granted). </li></ul><ul><li>Email is sent to all Open volume license customers 3 months before SA benefits expire. Wording is tricky, but the meaning is that the SA benefits are about to expire, nothing else expires. </li></ul>Licenses do NOT expire, SA benefits do.
  37. 47. Resources <ul><li>Tech Soup Guide to the Microsoft VLSC </li></ul><ul><li>Microsoft Corporate Citizenship Tools </li></ul><ul><ul><li>Get Stuff tab gives a list of software available, eligibility guidelines </li></ul></ul><ul><li>Overview Software Assurance Benefits </li></ul><ul><li>Specific pages: </li></ul><ul><ul><li>New Version Rights </li></ul></ul><ul><ul><li>Multi-Language Packs </li></ul></ul><ul><ul><li>Home Use </li></ul></ul><ul><ul><li>E-Learning </li></ul></ul><ul><ul><li>Cold Back-ups </li></ul></ul>
  38. 48. Questions? Submit your questions using the chat box.
  39. 49. Continue the Discussion… <ul><li>Additional questions can be answered by posting in in our Community Forum: </li></ul><ul><ul><li> </li></ul></ul>
  40. 50. Upcoming Webinars <ul><li>Join TechSoup </li></ul><ul><ul><li>Friday, January 28, 10 a.m. Pacific time </li></ul></ul><ul><li>Is It Time to Upgrade Your Phone System? </li></ul><ul><ul><li>Thursday, February 3, 11 a.m. Pacific time </li></ul></ul>
  41. 51. Thank you to our Webinar Sponsor! ReadyTalk offers dedicated product demos for TechSoup organizations 4 times per week. For more information:
  42. 52. Thank you! Please complete the post event survey! Kami Griffiths,, 415-633-9392