Tdh Vietnam ¿Qué hemos aprendido? eng


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Tdh Vietnam ¿Qué hemos aprendido? eng

  1. 1. ©Tdh /Mara Truog Vietnam: what did we learn? 10 years working towards social protection and integration of adolescents at risk.
  2. 2. Background Reflections © Tdh/Mara Truog © Tdh/Mara Truog © Tdh on sustainability and partnership. Terre des hommes Foundation has Can Tho City and Cao Lanh City, where draws from Vietnam. The project phase gramme took place between the 11th been working on street children issues altogether five different partners, both 2008-2010 set out to consolidate the ac- and the 19th of October 2010. It was in Vietnam since 1992, starting its activi- state and non-state, are implementing tion by strengthening the partner organi- conducted by the Tdh Resource Person ties with a Study on street children in Ho six specific projects. sations and their project teams through for PCM and an external Vietnamese Chi Minh City and introducing innova- The two models of action for the technical support and capacity building. facilitator. The time frame of the exer- tive approaches for the protection and protection of children in street situa- In parallel, the disengagement process cise covered the ten years period from care of children in street situation such tion and adolescent at risk are generally was launched in 2008 with a strong focus 2001 to 2010, starting when Tdh re- as outreach work, open houses and considered as highly relevant in regard on the sustainability of the results, based oriented its focus from street children smaller shelters. This was done in close to the needs of the children. It is worth on the appropriation of the different to former street children, institution- cooperation with local partner organi- noting that, in the Vietnamese context, projects by the partner organisations. alised children and adolescents at risk, sations, both state and non-state. Fol- the policy of institutionalisation prevails Prior to the capitalisation, an auto- and decided to address the need for lowing an external evaluation of its ac- and street children are often confined evaluation workshop was held in Ho Chi protection and care through social and tion in 1999 and a second Study on street in almost closed centres, where their Minh City on 23-24 September 2010. All professional integration. children in Ho Chi Minh City in 2000, Tdh chances for social and professional rein- Tdh partners/project teams gathered to From the outset, the participants to and its partners developed and imple- tegration are limited. In this context, the work on the relevance, effectiveness, ef- the capitalisation exercise noted that the mented two models of action with the two models of action have been able to ficiency and sustainability of each project process remained incomplete without aim to contribute to the protection suggest alternative ways of supporting and each model of action. An analysis of including the views of children and young and care of children in street situation children at risk, besides leading to their the strengths and weaknesses of their people who benefitted from the project. and/or adolescents at risk in Vietnam effective reintegration into family, com- project then led them to formulate rec- through social and professional integra- munity and society. ommendations. The results of this work- tion. Tdh’s Programme for Social, Protec- End 2010 corresponds to the end of a shop can be found in the Auto-Evalua- tion and Integration of children in Street three years phase of the SPI Programme tion Report1 (see Annexe). 1. Terre des hommes Foundation – Delegation in Vietnam, «Auto-Evaluation, Results of Group-Work Exercises Situation (SPI) has covered three differ- (2008-2010). It is also the time when The capitalisation exercise with all to indentify Strengths, Weaknesses, Recommendations ent urban localities, Ho Chi Minh City, Terre des hommes Foundation with- those directly involved in the pro- and Lessons Learnt, Ho Chi Minh City, 23. – 24.09.2010»2 Terre des hommes • 3
  3. 3. Objectives Partnership, as a central © Tdh/Mara Truog © Tdh element, was addressed as a cross-cutting theme. In this context, it has been decided to The objects of the capitalisation were after the programme and the partner- 2. For detailed information on the two models of action please refer to the Strategic Plan of the SPI Program- conduct a capitalisation exercise, with the two models of action that constitute ship with Tdh end. In this context, it was me 2008-2010 (available on KIT). the objective of highlighting the les- the Programme for Social Protection and decided to focus on two main elements sons learnt over the last ten years. As Integration of children in street situation. - relevance 3 and financial viability - when 3. Relevance was broken down into different aspects the Swiss Agency for Development and addressing the question of sustainability. such as relevance with regard to (a) the needs of the “beneficiaries”, (b) the socio-economic context, (c) Cooperation has defined it, Experience These models of action2 are: Government plans and policies, (d) poverty reduction. capitalisation refers to the transfor- Partnership, as a central element, • the SPI House (group home for mation of individual and institutional was addressed as a cross-cutting theme. adolescents at risk); and knowledge into capital by those direct- ly involved in order to change a col- • the Counselling & Referral Desk. The capitalisation exercise therefore lective, institutional practice. The out- focused on three key questions: come is meant to directly benefit the In the framework of the disengage- • Which factors contribute to an partners, as a tool for the strengthening ment of Tdh from Vietnam, the capitali- increased sustainability? of their projects and their organisation, sation was an opportunity to observe as well as Tdh, as a contribution to the the sustainability of the models of ac- • How did the two models of development of its strategy in regard to tion. Sustainability, in a broad sense of action evolve with regard to their child protection systems and its practice the term, is understood as the ability to sustainability? of partnerships. achieve and sustain a certain outcome • How did the partnership evolve and for as long as there is a need. Con- in which way did it contribute to cretely, in this case it aims to answer sustainability? the question whether the children in street situations and the adolescents at risk will be able to continue to ac- cess the protection and care they need4 Terre des hommes • 5
  4. 4. Methodology Capitalisation is a process that aims © Tdh/Mara Truog © Tdh to draw lessons from a collective experience with a view to applying these insights to improve future work. It is about learning by sharing and reflecting on one’s experience. Unlike evaluation, capitalisation solely The lessons learnt presented below Recollection of • Timeline of key changes Finally, two expert panel discussions has the aim to foster learning and to im- are the result of a collective and highly the experience • Identification of major challenges provided an opportunity for the partici- encountered, action taken and prove future work. There is no aim to participative process that included all the outcome of these actions pants to put the results into a broader come to a judgement about the qual- staff of the project partners as well as the perspective. The topics were as follows: Analysis • SWOT ity of the work. Capitalisation further Terre des hommes team. A series of cap- 1) The role and responsibility of state doesn’t aim to comprehensively look at italisation workshops was held with the Formulation of • Group discussions agencies, social organisations and lessons learnt all aspects of the projects. It only con- partners and project teams working with social workers with regard to chil- siders aspects or issues that are particu- the SPI Houses model (on 12.10.2010), The restitution session was held in a world dren in especially difficult circum- larly interesting from the point of view with the partners and project teams cafe format, where the findings and lessons stances; and of learning. working with the Counselling & Refer- learnt resulting from the earlier workshops 2) The role of foreign NGOs with ral Desk model (on 14.10.2010) and with were discussed and refined by a succession regard to the social development in The capitalisation process involves the Tdh team and former staff (on Friday of groups of mixed composition. The facili- Vietnam in general and the develop- four basic steps: 15.10.2010). On 18-19.10.2010, a restitu- tators then jointly edited the lessons learnt ment of social policies and practices • Recollection of the experience tion workshop was held in Ho Chi Minh that emerged from this process. in particular. City with all partners’ representatives, • Analysis of what happened, focusing The participants evaluated the workshop by ranking their satisfaction with regard to six issues: organisation project and Tdh staff to synthesize and and logistics, facilitators, general appreciation, outcomes, learning and participation. on a limited number of aspects that discuss the findings. are considered important by the Excellent Very good Good Satisfactory Not satisfactory The information gathered in the work- participants shops was complemented by key inform- Participation 0 18 8 2 0 • Formulation of lessons learnt from ant’s interviews (Dr. Le Dai Tri, Mr. Daniel Self-learning 9 14 6 1 0 the experience Keller, Margrit Schlosser and Johanna Risse). Satisfaction 3 19 8 0 0 In the first series of workshops, a mix of • Application of this knowledge to Overall organisation and logistics 6 14 9 0 0 methods was used to carry out the first future work Methodology 15 8 5 1 0 three steps of the capitalisation process: Workshop facilitation 8 15 7 2 06 Terre des hommes • 7
  5. 5. Results The project has to © Tdh © Tdh respond to the needs of the children and youth, it has to fit into national policies and to get acceptance from the community. 4.1. Lessons learnt as formulated ance from the community in order to be 4.2. Other issues that emerged to such changes. The lesson learnt from by the participants: appropriate to the context. from the discussions: the Vietnamese experience is that it is • To establish, to build and to maintain useful to start advocacy work right from Issues related to partnership and alliances good relationships with the community The analysis of the evolution of the the beginning of a project and based on • It is essential that partners share the same and the local authorities is crucial to programme over time revealed that an agreed plan of action. To make the in- objective(s) and exchange on the content ensure their support. important innovations were introduced novative models better known, adopted right from the start to define an agree- Issues related to the management after thorough re-examination of the more widely and accepted at a higher ment about the project implementation in of the partner organisations needs and situation through studies. The level, closer collaboration and network- order to increase the sense of ownership. • Management board of a project must Study on street children in Ho Chi Minh City ing with other bigger players such as • Both partners have to develop together have a concrete strategy from the begin- in 2000 for example was instrumental in SCF, Plan and UNICEF could have been the methodology, the tools and the ning to mobilize financial sources, to the reorientation to the SPI Houses and useful. Tdh and the partners were in the monitoring and evaluation system to build contacts with social agencies and the Counselling & Referral Desk models. given setting too small to make a differ- be applied in order to implement the vocational training centres as well as to Well timed and targeted investment in ence. Advocacy is more effective when project effectively. improve their own management capacity. situation analysis or re-examination is it involves collaboration in alliances with • Collaboration with different I/NGOs from • Focus on building the capacity of the thus often essential to ensure relevant bigger partners, and action at the central the start is essential to exchange and staff (for example in psychology, special- programming. level. learn from other approaches, to develop ised skills, etc.) from the beginning and Another important point that was An element that was widely discussed and promote the model of action and to during the whole duration of the project raised relates to the importance of ad- but that does not appear in the above reduce the financial risks. is key to ensure staff is enabled to carry vocacy work in order to bring about pol- mentioned lessons learnt is the issue of Issues related to project formulation out their work effectively. icy and practices changes. Networking, staff salary and consequently of staff and implementation • Staff should avoid having other responsibili- collaboration with a diversity of actors, turnover. The project partners have • The project has to respond to the needs ties or being involved in other activities4 that exchange of experiences and other such faced difficulties in retaining their staff, of the children and youth, it has to fit may interfere with their work for the project. “soft advocacy” activities allow Terre des which is clearly linked to the level of sala- into national policies and to get accept- 4. For instance government services in a related working field. hommes and its partners to contribute ries and which in turn has consequences8 Terre des hommes • 9
  6. 6. Conclusion on the delivery of the project and the to the sustainability of the partner Terre des hommes © Tdh/Mara Truog services provided to the children. An organisation itself. However, the partners adapted and efficient salary scale is es- also emphasised their own responsibility is confident that its sential; not only in order to avoid the and need to invest in the development of partners will show turn-over, but also to be able to retain their staff and their management capacity qualified staff. as well as their institution. great success in the With regard to the models of action, continuation of the they are considered by the partners as 4.3. Observations by the Tdh highly relevant and appropriate for the headquarters team work carried out needs of the youth. The importance of through the two life skills training for the reintegration Tdh and the partners have done good process was highlighted by all partners. work to demonstrate that the SPI House models of action. A recommendation addressed to and Counselling & Referral Desk models Terre des hommes was to start with are appropriate and effective. In con- A capitalisation process is only worth- its experiences of protection projects in capacity building activities right from the tacts with the authorities, the project while if the participant organisations other contexts, which could have been start of the project, and to put in place a was favourably mentioned because it re- and individuals reflect on the lessons useful in the development and improve- follow up system of these activities. They sponded to the needs of the youth, and learnt elaborated during the capitalisa- ment of the model in Vietnam. There- obviously offer an opportunity for staff to because it produced concrete and useful tion and apply them where appropri- fore, giving the partners and the project strengthen their skills and competences results for them. ate and possible. It now belongs to the staff the opportunity to get in contact and to widen their knowledge. They can Major international actors in Vietnam partners and Tdh to continue the think- and to share experiences on a national reinforce the management capacity of (UNICEF, Save the Children, Plan) are ing and discussions on the issues that and international level is an initiative that the partner and contribute to increase now working to promote a child protec- were raised and to translate the conclu- could be further explored within Tdh. the degree of ownership in regard to tion systems approach and support the sions into practical improvements. Terre des hommes is confident that the project, which in turn will have an development of Social Work Centres. Terre des hommes considers con- its partners, namely Ho Chi Minh Child impact on the sustainability of the latter. These developments have the potential ducting a follow-up evaluation in ap- Welfare Foundation, Centre for Educa- The technical support provided by Terre to lead to significant improvements for proximately one year’s time in order to tion and Vocational Training for Children des hommes in regard to staff capacity vulnerable children and youth. The part- meet with the partner organisations and under Ho Chi Minh City DOLISA, Phu building and institutional development ners may wish to stay informed about see whether they succeeded in sustain- Sa Project under Cao Lanh City Office was valued, especially in regard to these interesting developments and col- ing their project. It has been suggested of LISA, Binh Minh Project under Can Project Cycle Management, Management laborate with them if and when possible. to keep a contact with the partners in Tho City DoLISA and Thien An Social tools, Social Work. It was suggested that Vietnam, and also to explore the pos- Protection Institution in Can Tho City Terre des hommes should go one step sibilities of exchanging experiences with will show great success in the continua- further, looking beyond the sustainability the delegation in Myanmar, which just tion of the work carried out through the of the project results solely, to include launched a protection project addressing two models of action. in the reflexion the sustainability of the the needs of at risk children. It was noted partner organisation. The support at an by the partner organisations that Terre institutional level can indeed contribute des hommes did not sufficiently share10 Terre des hommes • 11
  7. 7. ©Tdh /Mara Truog InTeRnaTIOnaL headquaRTeRs: In GeRman-sPeakInG swITzeRLand: Terre des hommes - child relief Terre des hommes - child relief Avenue de Montchoisi 15 Schwarztorstrasse 20 CH-1006 Lausanne – Switzerland CH-3007 Bern – Switzerland T +41 58 611 06 66 T +41 58 611 07 90 –