Ricoh LegaleDiscovery and Document SolutionsPowerful document servicesprovide your best defense.
Our people have always been atthe heart of our value proposition:our experience in your industry,commitment to delivering realvalue and accessibility across ournetwork of offices.
Performance Without Compromise.Quality. Accuracy. Security. For law firms and legal Discover why we serve thousands of law firmsdepartments, the stakes are always high, and documents and corporations, including over 90 percent of thearen’t just tools — they’re the lifeblood of your business. Am Law 200 and NLJ 250 firms, and the legalAs you face ever greater pressure to do more with less, departments of many Fortune 1000 companies.how can you use technology and document management Ricoh stands ready to serve as your single point of contactto drive efficiency without compromising results? and accountability for document management — a trueOn the surface, technology and document management partner in helping you overcome obstacles and achievemight seem highly tactical — “necessary evils” within your strategic goals. We are passionate about understandingday-to-day operations. In reality, law firms and legal your challenges and opportunities and then working handdepartments have numerous opportunities to leverage in hand with you to design and deploy optimal solutions.technology and document management solutions to With Ricoh, there are no one-size-fits-all products. Fromachieve strategic goals. In fact, with the right approach — consulting engagements and e-discovery solutions toand the right partner — your organization can use more ongoing managed services engagements, we will crafteffective document management to: a tailored solution to address your needs and supportl F uel growth by trimming costs and creating new or your goals. larger revenue streamsl Address complex e-discovery requirements in an efficient, cost-effective mannerl Provide better services and help you focus on the law In Their Words Arguably the best evidence of Ricoh’s strengthsLaw Is Your Passion. Document comes from our clients — the organizations thatManagement Is Ours. have benefitted from the depth, breadthRicoh Legal is built on the experience and people and quality of our capabilities:of IKON Office Solutions and the innovation andtechnology of Ricoh. We’re committed to bringing “Ricoh understood immediately the challenge wethe largest and most experienced organization of legal were facing, and proposed an affordable solutiondocument solutions to work for you, as well as delivering that met our needs.”premier eDiscovery services. Our mission is to be your – John T. Turco Law Officestrusted partner, so that you can concentrate on what “ e can now focus on our core competencies and Wyou do best — winning cases. our jobs.” – McDonald Hopkins LLCSingular Focus. Exceptional Results. “Ricoh won our business on the strength ofRicoh has been a powerful partner to the legal community their national presence and expertise in the legalfor over two decades, earning the trust of clients through industry.”experience, expertise and long-term relationships. This – Sandberg, Phoenix von Gontard, P.C.experience helps us further understand the unique needsand challenges of the legal community and supports “Ricoh is proactive in bringing solutions to us, andinvesting heavily in focused service, support and infrastruc- it’s very helpful for us to look at our business andture. With a national footprint and unparalleled resources, ways we can approach things differently.”we’re the largest provider of legal document services in – Duane Morris LLPthe United States.
Unparalleled CapabilitiesRicoh offers some of the most comprehensive capabilitiesin the industry. After a careful assessment of yourchallenges and opportunities, we can assemble anoptimal blend of tools and services — from documentreproduction and imaging to technology assessmentsand end-to-end managed document services.Although we tailor every solution, or combination ofsolutions, to each client’s specific requirements, ourcapabilities generally fall into three primary categories:Practice Support Services, Office Administration andInformation Technology. You can tap into these capabilitieson a project basis or through long-term on-site or off-siteservice agreements — including comprehensive manageddocument services engagements.Practice Support ServicesYou Handle the Practice. We Deliver the Support.We offer a suite of sophisticated capabilities to help youbetter control data — so you can better manage cases. Ourproven approach to eDiscovery balances the benefits of thelatest technology with our people and processes, providingthe tools you need to help you quickly and efficiently identifycritical information. Make Ricoh your partner for:l Document production and reprographics, including oversize documents and graphic productionl maging and scanning Il Document utilization and codingl Document clustering for review prioritizationl Auto codingl orensic data acquisitions Fl arly data assessment El eDiscovery processingl Hosted review and productionsl irst level review Fl echnology-enhanced review T
Tailored SolutionsOffice Administration Information TechnologyOperate More Efficiently and Profitability Use Technology to Drive Competitive AdvantageLaw firms and legal departments are under immense Legal organizations have increasingly embraced thepressure to do more with less. Effective document strategic potential of information technology. Technologymanagement can help optimize administrative and is no longer nice to have; it’s now a critical enabler ofoperational efficiency — driving down costs without operational efficiency and competitive advantage. Ricoh’scompromising results. Choose Ricoh for: Legal Solutions team offers a suite of consulting servicesl Document production and reprographics, including to help your organization assess your current information oversize documents and graphic production technology infrastructure and processes, and then designl maging and scanning I and deploy solutions designed to squeeze out costs andl Facilities management, including copy, mail inefficiency while supporting your requirements for absolute and reception accuracy. Tap into Ricoh’s expertise in:l Records management l Technology integrationl leet management F l Document strategy assessmentl On-site service metrics l Workflow consultingl Records storage and retrieval l Billing and cost recoveryl Matter management l Disaster recoveryl Multifunction devices l Capture solutionsl Workflow consulting l T services Il illing and cost recovery B l Data governancel isaster recovery D l Multifunction devices RICOH LEGAL EDISCOVERY SOLUTIONS Ricoh’s eDiscovery Solutions integrate a suite of best-in-class technologies that provide customers with customized support throughout the entire electronic discovery process — including data forensics, electronic discovery, document imaging, document coding and hosting and review. Our solutions also integrate best-in-class software to provide comprehensive solutions that cover every element in the Electronic Discovery Reference Model (EDRM). National Reach Local Presence With our breadth of services, a national footprint that includes more than 40 document processing centers and over 2,000 professionals to serve your needs, we provide a range of on-site and off-site document production support.
Industry AwardsRicoh is the proud recipient of the following awards:l New York Law Journal, Best Document Management, 2010, 2011l Connecticut Law Tribune, Best Document Management, 2008, 2010, 2011l Connecticut Law Tribune, Best Office Equipment, 2007, 2008, 2009, 2011l T he Recorder (California), Best Document Management, 2009, 2010, 2011l T he Legal Intelligencer (Philadelphia), Best Office Equipment, 2010, 2011l he Legal Intelligencer (Philadelphia), Best Document Management, 2011 Tl The Legal Intelligencer (Philadelphia), Best Electronic Discovery, 2011
Engaging with ClientsThrough a number of ongoing initiatives, Ricoh actively engages with our clients —helping to ensure that we stay on top of emerging trends and challenges andaligned with each client’s strategic objectives:l R icoh Service Excellence MethodologySM is our world-class service methodology that defines how we analyze an opportunity, implement the solution, manage and leverage best practices, train and motivate staff, and maintain strategic, frequent customer communication. It’s a formal commitment and process for helping to ensure that we support our clients’ success by continually evaluating and improving the services and support we deliver.l We also maintain an Annual Customer Strategy process. This formal, ongoing process helps to ensure that our services and support stay aligned with your business and that we continually raise the bar for service excellence. Reflecting our corporate commitment to our clients, Ricoh executives sponsor and participate in this process, which includes ongoing communications and quarterly strategy update meetings.l Ricoh also facilitates a Legal Industry Customer Advisory Board. The board, which includes 15 to 20 members from various law firms, helps both parties stay up-to-date on industry trends and opportunities and drives strategic direction so that we can better serve our clients. IN THEIR WORDS CASE STUDY “ he Ricoh team really took the time to ask T Sutherland Asbill Brennan LLP — A Records questions and understand our business. They Management Investment that Pays Big Dividends showed us best practices that we could use to Sutherland Asbill Brennan LLP is a law firm with improve efficiency, technology, and the whole global reach known for solving challenging business package. It’s been a very good partnership.” problems and resolving sophisticated legal issues for – Roger, Townsend Thomas, PC many of the world’s largest companies. “ ur previous vendor could not match the level of O In addition to the need to establish an effective and quality Ricoh provides.” efficient records management program for volumes – aker Hostetler LLP B of legal files and business records, Sutherland was looking to eliminate vendor costs and reduce the risks “Ricoh demonstrated its extensive depth associated with record handling, storage and retrieval. and knowledge in providing world-class Learn how a long-term solution for safe records managed services for the specific needs of storage and retrieval and reduced costs have helped the legal community.” Sutherland. View the video case study “A Records – ried, Frank, Harris. Shriver Jacobson LLP F Management Investment that Pays Big Dividends” at: “Ricoh has the industry’s largest network of www.ricoh-usa.com/legal. processing centers, and they have the proven knowledge, experience, and end-to-end custom- ized solutions the legal community needs for every aspect of complex litigation requests and docu- ment management challenges that may arise.” – unster, Yoakley Stewart, PA G