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TaxiBookr - Booking Made Easy

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Launch a Branded Smartphone application and your Online Booking Solution with minimal hassle and in less than a month. Want to see your Taxi Fleet being able to take online bookings. TaxiBookr can make it happen. • No technical headaches • No additional costs for updates • No technical knowledge required • Customer satisfaction guaranteed • ...

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TaxiBookr - Booking Made Easy

  1. 1. TaxiBookr JOIN THE SMARTPHONE REVOLUTION!
  2. 2. Join the Smartphone Revolution Branded Booking Apps Automatic Dispatch Manual Dispatch Marketing Support z z z z • Smartphone Apps • Direct to Driver • Direct to Call Centre • Launch Support • Book from Website • Standard Smartphone • Instant Setup • Social Media Setup • Book from Facebook • GPS Tracking • Minimal Investment • Advertising Templates
  3. 3. TaxiBookr – Booking made EASY Content Overview Solution Overview Customers • • • • Smartphone Booking App (iPhone / Android) Clients Customized Booking App Facebook & Website Booking Dispatch Solution • • Dispatchr DrivrMDT Market Support • Online • Offline
  4. 4. Trusted by clients Worldwide
  5. 5. Solution Overview Multiple Channel Booking Capability iPhone / Facebook Integration Android TaxiBookr MDT Website TaxiBookr Dispatchr Mobile Taxi Fleet MDT Integrate in current dispatch system TaxiBookr Cloud automatically dispatches Web Taxi Driver confirms pick up via SmartPhone application Automated Dispatch Manual Dispatch
  6. 6. White Label App In your OWN branding to Advertise your App • Customized smartphone booking app • Available for iPhone and Android
  7. 7. Customer booking solutions RECEIVE BOOKINGS via Smartphones, Facebook and the Web Smartphone: Facebook: Web:
  8. 8. Easy 3-Step Booking Process Book your taxi in 3 easy steps: 1 Select Pick up location 2 Confirm the booking 3 Receive your booking reference
  9. 9. Easy 3-Step Booking Process 1. Select Pick up location The passenger has the option to book a taxi either on the initial booking page or on the interactive map. The current address is then automatically displayed due to the advanced GPS technology. SmartPlaces our proactive address qualification system then displays the most relevant and previous pick up addresses around the selected pick up area.
  10. 10. 2. Booking confirmation To further validate the booking, the next step will require the passenger to confirm and complete the booking request. During which, the customer can select to enter additional information such as pick up point or number of taxis required. The booking form is fully customizable to adapt to companies’ individual needs.
  11. 11. 3. Status display Upon confirmation of the booking by the taxi company the passenger will be able to view the status of each individual booking as well as the estimated arrival time. Indicators will show the status: “Awaiting Approval”, “Confirmed”, “Canc elled”, and “Picked-up”. The passenger has the possibility to cancel the booking throughout the whole process. Should cancellation be triggered the respective parties will be informed immediately to avoid unnecessary pick-up drives.
  12. 12. Smart Phone Booking Features Booking Features:  Book now  Pre-booking service Smartplaces: Smartplace is a function that automatically remembers your previous locations and shows which pervious bookings and popular bookings are close by.
  13. 13. Facebook Booking TaxiBookr is one of the few providers in the market offering this unique service. Facebook users can book a taxi without any additional login. A convenient way to book a taxi while chatting with your friends or browsing Facebook.
  14. 14. Website Booking Integrate the TaxiBookr Website booking application with your website or even make it your homepage. This will allow key accounts, such as hotels, to book taxis with your company quickly and efficiently without having to wait in the telephone line.
  15. 15. Flexible Dispatch Solutions Dispatchr: Drivr MDT: • • • • Web iPad Android / iPhone Android / iPhone Supported solutions: • Automated Dispatch • Manual Dispatch • Hybrid Dispatch
  16. 16. TaxiDispatchr – Flexible Dispatch TaxiDispatchr is a flexible manual dispatch client that seamlessly integrates with the TaxiBookr Cloud. The easy to use workflow process allows for a swift integration in your current booking process. TaxiDispatchr key features  Available on iPhone, Android and Web  Process bookings wherever your are  Designed for multiuser environment  Manual Dispatch  Gradually upgrade from manual to automated dispatch
  17. 17. TaxiDrivr MDT – Mobile Data Terminal TaxiBookr’s TaxiDrivr Mobile Data Terminal (MDT) application transforms a standard Smartphone, to provide mobile dispatch and job management directly to the driver without the need for proprietary and costly hardware to be installed in the vehicle. TaxiDrivr can be used on any compatible Smartphone (iPhone / Android). TaxiDrivr key features  Allows drivers to update their availability status (Available, Busy, STC)  Notify drivers of incoming booking requests / messages  Allows drivers to accept / decline incoming booking requests  Notify drivers when a previously accepted booking is cancelled  Tracks advance booking requests that have been accepted by the driver and alerts the driver when the job is approaching
  18. 18. Manual Dispatch Allows you to process your bookings wherever you are. Your staff can take bookings in the call centre or if needed your nightshift staff can also take bookings in the car. Easy 5 step booking process TaxiBookr can easily integrate with your your current Radio Dispatch solution. For companies of every size. Hybrid Dispatch TaxiDrivr can be used with an existing manual dispatch solutions such as TaxiDispatchr. TaxiBookr Cloud provides timely updates pertaining to both the driver location and availability status. As a result, booking requests are automatically distributed to the most relevant drivers. If no driver is close by or no driver reserves the booking then it routes automatically back to the Dispatchr and can be manually dispatched Automated Dispatch TaxiDrivr seamlessly connects to the TaxiBookr Cloud providing timely updates pertaining to both the driver location and availability status. Booking requests are automatically distributed to the most relevant drivers based on a rich and flexible set of rules. Multiple distribution rules can be defined to ensure that a booking request is successively escalated to an ever increasing number of drivers until such time that it is finally accepted by one of the drivers. This ‘escalation’ mechanism reduces booking attrition and maximizes the likelihood that the booking request will be accepted by one of the drivers.
  19. 19. Manual Dispatch This allows you to process your bookings wherever you are. Your staff can take bookings in the call center or if needed your nightshift staff can also take bookings in the car.  Direct to Call Centre  Instant Setup  Minimal Investment TaxiBookr can easily intergrate with you’re your current Radio Dispatch solution. For companies of every size.
  20. 20. Manual dispatch process - 5 Steps 1 2 3 4 5 New Bookings requests will be gathered from the different booking channels and will be displayed in in the “New” column visible to all logged in users. The available call center agent can then take over the dispatching process by clicking the reserve booking button. Upon which the booking will be removed in the “New” column and will now appear in the “For Dispatch” column. Dispatch The ‘For Dispatch’ state indicates those bookings that need to be dispatched to the taxi fleet / drivers. In normal cases the dispatcher user will select the ‘Dispatched’ option once they have dispatched the booking to the taxi fleet / drivers. In certain cases the dispatcher user may want to move the booking back to the ‘New’ state, in which case they will select the ‘Un‐Reserve’ option. For Cancel The ‘For Cancel’ state indicates those bookings that were previously dispatched and confirmed (i.e. allocated to a driver), but have subsequently been cancelled by the consumer. As such, each driver needs to be notified that the booking has been cancelled. Once the dispatcher user has notified the driver of the booking cancellation he/she can select the ‘Cancelled’ option to remove the booking from TaxiDispatchr. Dispatched The ‘Dispatched’ state indicates those bookings that have previously been dispatched to the taxi fleet / drivers and that are awaiting a confirmed taxi / driver to service the booking. Once the details of the confirmed taxi / driver are known, the dispatcher user will provide the necessary details about the taxi / driver (i.e. ETA, Taxi Id) and will then select the ‘Confirmed’ option to move the booking to the ‘Confirmed’ state. Confirmed The ‘Confirmed’ state indicates those bookings that have previously been confirmed and allocated to a taxi / driver. In normal case the dispatcher user will select the ‘Picked Up’ once they have received confirmation from the driver that the consumerhas been picked up. This will then remove the booking from TaxiDispatchr. In certain cases the dispatcher user may need to cancel the booking by selecting the ‘Cancel’ option. For example, the consumer could manually cancel their Booking via the booking hotline.
  21. 21. Hybrid Dispatch TaxiDrivr can be use with an existing manual dispatch solutions such as TaxiDispatchr. TaxiBookr Cloud provides timely updates pertaining to both the driver location and availability status. As a result, booking requests are automatically distributed to the most relevant drivers. Moreover if no driver is close by or no driver reserves the booking then it routes automatically back to the Dispatchr and can be manually dispatched
  22. 22. Automatic Dispatch • • • • TaxiDrivr seamlessly connects to the TaxiBookr Cloud providing timely updates pertaining to both the driver location and availability status. Booking requests are automatically distributed to the most relevant drivers based on a rich and flexible set of rules. Multiple distribution rules can be defined to ensure that a booking request is successively escalated to an ever increasing number of drivers until such time that it is finally accepted by one of the drivers. This ‘escalation’ mechanism reduces booking attrition and maximizes the likelihood that the booking request will be accepted by one of the drivers.  Direct to Driver  Standard Smartphone  GPS Tracking
  23. 23. Marketing Support Online Marketing Setup of a professional Social Media presence (Google / Facebook / Google Plus) Creation of Website with online booking capability Offline Marketing In Car advertisement PR Templates QR Codes Advertisement Templates Support to setup online advertising campaign Advertisement Templates
  24. 24. Marketing Templates Advertising template: • Ready to use template • QR code for download • Can be used in magazines or for in-car advertisement Banner template: • Ready to use template • Mobile advertisement
  25. 25. TaxiBookr supports you to setup a Facebook page
  26. 26. Facebook Advertising 1. 2. 3. 4. Facebook advertising for App downloads. Agree on demographics and details of the campaign Run it and generate downloads We support you during the whole process
  27. 27. Google Advertising Be found when somebody searches for you on the web. Generate app downloads and receive more bookings. We support you during the whole process
  28. 28. Contact TaxiBookr Block 52 # 03-33 contact@taxibookr.com www.taxibookr.com Chin Swee Road Singapore 160052 Co Reg No: 201134815K

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