Join financial supply chain experts at an exclusive half day event featuring Taulia customers and their journey with innovative financial technology. Meet finance, procurement and AP peers at these afternoon lunch and learns. For more information, or to join us at the next networking event please reach out to Lexi Harvey at lexi.harvey@taulia.com.

1. 1

2. 2
Stay Connected Roadshow
The Best of Taulia Connect on the Road
Join financial supply chain experts at an exclusive half day event
featuring Taulia customers and their journey with innovative financial
technology. Meet finance, procurement and AP peers at these
afternoon lunch and learns.
CALGARY
August 24th
ST. LOUIS
September 28th
MINNEAPOLIS
October 19th
PHILADELPHIA
October 20th
NEW ENGLAND
December15th

3. Key Takeaways
§ American Water’s Strategies for Success
3

4. About
American Water
§ Largest publically traded
water utility in US
§ 6,500 employees
§ $3.2 billion revenue
§ 3.3 million customers
§ HQ in New Jersey
4

5. The Problem
An inefficient AP process
5
• 97% of invoices on paper or
electronic image (fax, PDF)
• OCR process leads to
significant data errors
• Data errors increase handling
and processing time
• Result is high cost per
invoice and many lost
discount opportunities
• 3% of invoices through
traditional EDI
• Significant error reduction for
electronic invoices vs. paper
• Significantly lower
processing time and cost
• But high time and cost to
implement one supplier at a
time. Not practical for most
of supply base
• Need a solution that allows
us to rapidly move to
electronic invoicing to
reduce processing costs
and capture additional value
through early payment
discounts
Inefficient Process
Wrong Technology
Need a Better Solution!

6. What matters to American Water
Building a business case
6
02
- Get invoices approved faster
- Improve traditional discount
capture
Increase on-time payments
03
- Offer dynamic discounts to
suppliers
- Enhance existing terms
before and after the cliff
Capture dynamic discounts
01
- Increase eInvoice volume
- Remove paper from AP
- Reallocate resources
Reduce AP touches

7. 01
Roll out strategy
3 steps for success
7
02
03
Get suppliers actively using the portal
Convert suppliers to eInvoicing
Educate suppliers on benefits of early payments
e n g a g e m e n t
c o n v e r s i o n
i m p r o v e m e n t

8. Results: Increase eInvoice volume
50% of goal within first 6 months of go-live
8
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Dec-15
Jan-16
Feb-16
Mar-16
Apr-16
May-16
Jun-16
Jul-16
Aug-16
Sep-16
3%
4%
4%
5%
5%
4%
5%
4%
4%
4%
3%
6%
10%
16%
22%
24%
28%
29%
30%
33%
94%
90%
86%
80%
73%
71%
67%
66%
65%
63%
Invoice Volume
EDI Invoice
Taulia Invoice
Non Taulia/EDI Invoice
Interested in learning more about American Water’s ROI?
Reach out to Eric Stagnaro, eric.stagnaro@taulia.com.

9. Results: Reduce AP touches
AP touches cut by 50%
9
2.8
2.0
1.8
1.6
1.6
1.6
2.0
1.6
1.7
1.6
5.0
4.5
4.2
4.2
4.1
4.2
4.6
4.3
4.4
4
0.0
1.0
2.0
3.0
4.0
5.0
Dec-15
Jan-16
Feb-16
Mar-16
Apr-16
May-16
Jun-16
Jul-16
Aug-16
Sep-16
AVERAGE NUMBER OF TOUCHES PER PO INVOICE
Taulia PO Touches
Non Taulia/EDI PO Touches
0.0
1.4
1.4
1.4
1.3
1.6
1.7
1.5
1.5
1.3
4.3
3.8
3.8
3.7
3.5
3.8
3.8
3.8
3.7
3.5
0.0
1.0
2.0
3.0
4.0
5.0
Dec-15
Jan-16
Feb-16
Mar-16
Apr-16
May-16
Jun-16
Jul-16
Aug-16
Sep-16
AVERAGE NUMBER OF TOUCHES PER NPO INVOICE
Taulia NPO Touches
Non Taulia/EDI NPO Touches
Interested in learning more about American Water’s ROI?
Reach out to Eric Stagnaro, eric.stagnaro@taulia.com.

10. Key Takeaways
If you only remember 3 things…
ALIGNMENT
1
2
ADOPTION
3
MEASUREMENT
Get internal alignment
early on and dedicate a
global process owner
Make adoption part of
the culture: all teams
should have Taulia as part
of their goals
Set KPIs and keep track
of results – by proving
impact of financial supply
chain program, adoption
and alignment will only
continue to get easier
10

11. Stay Connected Roadshow
Join us at a city near you!
ST. LOUIS MINNEAPOLIS PHILADELPHIA NEW ENGLAND
September
28th, 2016
October
19th, 2016
October
20th, 2016
December
15th, 2016
www.tauliaconnect.com/stayconnected
REGISTER TODAY
CALGARY
August
24th, 2016