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Skybuffer Intelligent SAP User Experience :: Inspection Round Full-Cycle Demo

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Plant Maintenance Inspection Round full-cycle demo scenario connected to SAP digital core.
Roles: Plant Maintenance Manager, Technician, Skybuffer Intelligent Assistant.
SAP AI Skills: automatic authentication of SAP user if they are logged in Fiori; getting list of inspection orders without responsible person assigned; assigning orders to workers; calling PM orders with assignment; choosing an order to work with; getting operations on the order; creating measurement document; reporting malfunction; reporting work progress to SAP; getting M2 notification; closing the order (setting the order to the status technically completed)

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Skybuffer Intelligent SAP User Experience :: Inspection Round Full-Cycle Demo

  1. 1. Developer: Skybuffer AS, Norway SAP Add-on: Intelligent Decision Dimensions Package: Action Cards, Conversational Actions Version: 3.2 Laberghagen 23, NO-4020, Stavanger, Norway T +47 90069983 E hi@skybuffer.com DEMO: INSPECTION ROUND POWERED BY SKYBUFFER ADD-ON
  2. 2. Intelligent User Experience: INSPECTION ROUND by Skybuffer Team
  3. 3. InspectionRound Chapter 1: Start of the Week. Manager’s Preparations for Inspection Round Joi Virtual Assistant Ian Plant Maintenance Manager
  4. 4. Scene 1: User Authentication thanks to Integration with Fiori Launchpad Main character: Ian | Page 03 INSPECTIONROUND Ian, the Plant Maintenance Manager, makes active use of JOI,Intelligent Virtual Assistant, in his every day activities. Normally, there is a procedure of SAP user ID authorization via email or sms with a validation code sent to the user’s email or mobile number indicated in SAP. But if a user is logged in Fiori, they are automatically authenticated in their chat with Joi and can get immediate access to SAP data.
  5. 5. Scene 2: Get a List of PM Orders without Responsible Person Assigned Main character: Ian | Page 04 INSPECTIONROUND Ian starts his Monday morning with revising the PM orders to be completedwithin the week and deciding who to assign them to. Let’s see what we’ve got here for this week and who can do it….
  6. 6. Scene 3: Ian Assigns Responsible Person to PM Order Main character: Ian| Page 05 INSPECTIONROUND Ian starts assigning PM orders to employees.Forexample, he assigns Mark Anthony to order4000246. .I’ll start with Assembly Workshop Inspection, it’s urgent. Let Mark have a look at it.
  7. 7. SAP Backend: Order Assigned Main character: Ian | Page 06 INSPECTIONROUND Order 4000246is assigned to Mark Anthony
  8. 8. Intelligent User Experience Main character: Ian | Page 07 INSPECTIONROUND The whole dialogue on getting information from SAP ERP and reporting data to SAP ERP
  9. 9. InspectionRound Chapter 2: Technician is Conducting the Inspection Round Joi Virtual Assistant Mark Anthony Technician
  10. 10. Scene 1: Get a List of PM Orders Main character: Mark Anthony | Page 09 INSPECTIONROUND Early morning of a working day. Mark Anthony is starting his Inspection Round. He is using Joi, the intelligent assistant, to help him communicate with SAP On Premise system.He starts with checking PM orders assigned to him. Hi Joi! List of my Inspection Orders, please.
  11. 11. SAP Backend Main character: Mark Anthony | Page 10 INSPECTIONROUND List of PM orders assigned to Mark Anthony
  12. 12. Scene 2: Choose Order to Work with Main character: Mark Anthony | Page 11 INSPECTIONROUND Having studied the list, Mark Anthony decides to start with Order 4000246 Joi immediatelyinforms him that the orderstarts being processed. I’ll work with order 4000246
  13. 13. SAP Backend: PM Order is Released Main character: Mark Anthony | Page 12 INSPECTIONROUND InspectionRound work order is in Released status and assigned to Mark Anthony in SAP ERP system
  14. 14. Scene 3: Get Operations on the Order Main character: Mark Anthony | Page 13 INSPECTIONROUND Mark Anthony needs to know what he has to do according to the order,so he asks Joi for list of operations.She instantly provides the whole list to be done, and Mark Anthony starts executing the operations. List of operations, please.
  15. 15. SAP Backend: Operations on PM Order Main character: Mark Anthony | Page 14 INSPECTIONROUND List of operations on PM Orderin SAP
  16. 16. Scene 4: Create PM Measurement Document Main character: Mark Anthony | Page 15 INSPECTIONROUND Now Mark Anthony wants to create a Measurement Documentin SAP – alongside with other measurements,he must report the engine oil temperature.He can create such documents fordifferenttechnical objecttypes - equipmentin his case.Joi provides the parameters available forthe mentioned equipmentfor Mark Anthony to choose.He does so and gives his measurements,reports the day and the time of taking them. Finally, Joi creates a documentand provides its number. Create measurement document, please
  17. 17. SAP Backend: PM Measurement Document Main character: Mark Anthony | Page 16 INSPECTIONROUND PM measurementdocumentcreated in SAP via Joi.
  18. 18. Scene 5: Equipment is at Danger Main character: Mark Anthony | Page 17 INSPECTIONROUND Mark Anthony realizes that the engine oil temperature he has taken and reported,exceedsthe reasonable limits. So he decides to report a malfunction. Would like to report malfunction
  19. 19. SAP Backend: M2 Notification Main character: Mark Anthony | Page 18 INSPECTIONROUND M2 Notification created in SAP via Joi.
  20. 20. Scene 6: Progress Reporting Main character: Mark Anthony | Page 19 INSPECTIONROUND Mark Anthony finishes his activities by asking Joi to report his work progressto SAP Done, the operation is completed.
  21. 21. SAP Backend: Progress Reported Main character: Mark Anthony | Page 20 INSPECTIONROUND Progress reported in SAP via Joi.
  22. 22. Intelligent User Experience Main character: Mark Anthony | Page 21 INSPECTIONROUND The whole dialogue on getting information from SAP ERP and reporting data to SAP ERP
  23. 23. InspectionRound Chapter 3: Manager Closes the Order Joi Virtual Assistant Ian Fleming Plant Maintenance Manager
  24. 24. Scene 1: PM Manager receives M2 notification Main character: Ian | Page 23 INSPECTIONROUND Ian, the Plant Maintenance Manager, receives M2 notification created by Mark Anthony concerning the engine oil pressure measurements.He studies the malfunction details and manages its resolution. Hmm, not too good, but we’ll fix this issue
  25. 25. Scene 2: Inspection Order is Completed Main character: Ian | Page 24 INSPECTIONROUND Ian has checked everything on this inspectionorderand now asks Joi to set the orderstatus to technical completion All set, let’s set the order status to TECO.
  26. 26. SAP Backend: Order is TECO Main character: Ian | Page 25 INSPECTIONROUND SAP data on showing the orderstatus as Technically Completed,so that it will not be shown in the list of orders again
  27. 27. DEMO: INSPECTION ROUND POWERED BY SKYBUFFER ADD-ON Developer: Skybuffer AS, Norway Laberghagen 23, NO-4020, Stavanger, Norway T +47 90069983 E hi@skybuffer.com INTELLIGENT RELIABLE SIMPLE INNOVATIVE

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