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AI as a Service: in-cloud managed chat bot for Skybuffer SAP certified Simple Communication Add-On

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Learn about Skybuffer AI-rich virtual assistant with zero maintenance costs which gets your tasks done as fast and easy as sending a text.

Published in: Technology

AI as a Service: in-cloud managed chat bot for Skybuffer SAP certified Simple Communication Add-On

  1. 1. SAP LEONARDO CONVERSATIONAL AI AS A SERVICE MANAGED BY SKYBUFFER Developer: Skybuffer AS, Norway SAP Add-on: Simple Communication for SAP NetWeaver Version: 3.2 Laberghagen 23, NO-4020, Stavanger, Norway T +47 90069983 E support@skybuffer.com
  2. 2. About Skybuffer Skybuffer One Pager
  3. 3. Facts and Certificates Year of incorporation: 2013 Countries: Belarus, Poland, Norway SAP forces: 16 experts SAP partnership: PE Sales, PE Service, PE Build (software development) SAP certification: SAP Partner Centre of Expertise ISO certification (TÜV Germany): ISO 9001:2015, ISO 27001:2013
  4. 4. Why Skybuffer add-on? Run AI as a Service with zero maintenance costs
  5. 5. SAP Certified Add-on (version 3.1)
  6. 6. Simple Communication Add-on in brief: • Universal emailing framework for business workflows and email-to-SAP type of communication; • ABAP SDK for SAP Leonardo - Machine Learning - Conversational AI • Set of OData services to manage chat bot conversations via ABAP SDK • No direct Recast.ai API calls from Fiori application to increase information flow transparency and security • Email based user authentication in chats • SMS based user authentication in chats • Users' authorization control for data requested via chat channel
  7. 7. How it works
  8. 8. Steps to implement Develop custom skills and integrate into Skybuffer AI as a Service (optional) Setup Conversational AI Communication ChannelsDeploy Simple Communication Skybuffer add- on into SCP Cloud Foundry RUN with ZERO CENT Maintenance Costs for the Chat Bot Deploy Simple Communication Skybuffer add- on into SAP NetWeaver
  9. 9. Operational Costs • Zero cent maintenance costs for the chat bot • Annual fixed price costs for Skybuffer add-on (integration with SAP NetWeaver on premise systems) – 9,999 EUR / year • Consumption based licensing (material 8006013 SAP Conversational AI) – 1 chat for 1 EUR
  10. 10. Online Demo User Management Scenarios with Solution Manager Integration
  11. 11. Predefined Chat Bot Scenarios – Skills Map
  12. 12. Communication Channels
  13. 13. User ID Validation
  14. 14. Validation Methods
  15. 15. Unlock User ID
  16. 16. Reset Password
  17. 17. Create Incident in Solution Manager
  18. 18. Skybuffer Clients’ Portal Communication channels skills setup
  19. 19. Overview
  20. 20. Client’s Namespace
  21. 21. Client’s Custom Skills (Scenarios)
  22. 22. Client’s Bot Channel Configuration
  23. 23. SAP ADD-ON YCA1: Simple Communication with SAP On Premise Systems Developer: Skybuffer AS, Norway Laberghagen 23, NO-4020, Stavanger, Norway T +47 90069983 E support@skybuffer.com Simple Fast Reliable Innovative

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