How social enterprise and technology contribute to wealth creation

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A presentation to the National Digital Conference on the role of social enterprise and technology in wealth creation. Includes business models, key areas of contribution, and major challenges. More at www.innovationlab.my.

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How social enterprise and technology contribute to wealth creation

  1. 1. KAL JOFFRES NATIONAL DIGITAL CONFERENCE, JULY 3, 2013
  2. 2. WE DESIGN TECHNOLOGY TO CREATE A BETTER SOCIETY FOR THE UNDERPRIVILEGED The Social Innovation Lab works with the public, government, and social organisations to build and incubate innovative solutions to social problems.
  3. 3. Social Enterprise Business Models Investment West has spent US$2.3 trillion in aid 3 Yet there is no correlation between aid expenditure and GDP growth Until 8% of GDP, where it is associated with GDP decline One in 8 people lack access lack access to safe water 1.5 billion people lack access to sanitation facilities
  4. 4. Social Enterprise Business Models Investment 4 Given Away Not used for intended purpose Not safeguarded Diverted to black market Does not reach intended market
  5. 5. Social Enterprise Business Models Investment July 15, 2005 vs. January 12, 2010 5 9 million copies of Harry Potter were delivered in a single day in US & UK Shelves kept continually stocked Haiti earthquake strikes Wrong kinds of supplies going into the country for weeks Cannot get aid into the country fast enough Some hospitals flooded, others empty Putting locals out of a business
  6. 6. Social Enterprise Business Models Investment Social enterprise 6 What if we could bring the strengths of the market economy to bear on social problems? Business must not only be for profit, but also for social purpose
  7. 7. Social Enterprise Business Models Investment 7 Social enterprise An organization whose primary purpose is to create a sustainable social benefit… (organizations whose primary goal is to create jobs usually unsustainable) … that uses a private sector business model to sustain itself
  8. 8. Social Enterprise Business Models Investment A-Z Bed nets 8 Given Away Purchased Not used for intended purpose Not safeguarded Diverted to black market Does not reach intended market Incentivize distribution, generate income Valued by owners Higher impact in malaria prevention
  9. 9. Social Enterprise Business Models Investment 9Grameen Bank
  10. 10. Social Enterprise Business Models Investment 10
  11. 11. Social Enterprise Business Models Investment 11
  12. 12. Social Enterprise Business Models Investment 12
  13. 13. Social Enterprise Business Models Investment Why social enterprise 13 Bringing the strengths of business to bear on social problems Sustainability Discipline Incentives Scale Leverage Easterly (2007)
  14. 14. Social Enterprise Business Models Investment 14Big ideas
  15. 15. Social Enterprise Business Models Investment Design for extreme affordability 16 Key Business Models Design for Extreme Affordability
  16. 16. Social Enterprise Business Models Investment 17 Cross-Subsidization
  17. 17. Social Enterprise Business Models Investment 18 Two Businesses
  18. 18. Social Enterprise Business Models Investment 19 VisionSpring Microfranchising
  19. 19. Social Enterprise Business Models Investment 20 Inclusive Capitalism
  20. 20. Social Enterprise Business Models Investment 21Big ideas
  21. 21. Social Enterprise Business Models Investment Improving resource allocation 22 Solving information problems – where can I find X? Enabling collaborative consumption – Airbnb, sharing household items, decentralized logistics SOLS Tech Shufflecar We Design Change
  22. 22. Social Enterprise Business Models Investment 23
  23. 23. Social Enterprise Business Models Investment Providing market access 24 Enabling market fragmentation or “small producers” MyTeksi / TaxiMonger Elevyn Samasource Kiva
  24. 24. Social Enterprise Business Models Investment 25
  25. 25. Social Enterprise Business Models Investment Enabling scale and efficiency 26 Virtualising processes and services Replacing infrastructure and doing content delivery M-Pesa SKS Microfinance Blended learning Farm management
  26. 26. Social Enterprise Business Models Investment 27
  27. 27. Social Enterprise Business Models Investment The biggest challenges are offline Community organizing, NGOs are a big part of the equation and having a strong “third sector” is critical (e.g. Kiva) It has to be people-centred. Pitfalls of top-down government programmes. Focus on understanding the situation on the ground Understand the “why” of technology – do people want this? Why do they want it? Technology is a tool to do something, not an inherent social good Where does this leave us?
  28. 28. Social Enterprise Business Models Investment Rural internet centres 29 Challenge: create economic value 1. Look at what people do, not what people say or what is reported 2. Find extreme users, not average users 3. Expand extreme users’ practices through PPPs In application

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