The application of business metrics and benchmarking in assessing your association’s health can identify problems and drive improvements. These methods will: facilitate business decision-making; support budgeting and investment; and track business performance. You will learn how to use benchmarking to evaluate the effectiveness of your association, and will learn how to both establish benchmarking and then how to manage your association to insure that you meet these benchmarking goals.
Presentation Key Takeaways
The importance of benchmarking
Where to get the data to benchmark
How to use and not to use metrics
Dr. Osteryoung has been both a finance professor and entrepreneurship professor at FSU for the last 38 years. For the last 15 years he was head of the Jim Moran Institute. Now he has his own consulting company helping organizations be the best that they can be.