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Yo ur citizen is king ,
but your employee is your superhero
From # con vgov to #socgov
Hi! I’m Sofie aka @lamazone
We live in an e ver-changing world
Dig ital is changin g us
Soc ial is chang in g us
broadcasting networking
We exp ec t
24/7 - open - together - equal
How can governments keep up?
:(
Firs t: are you ready?
Do the test!
• Are you listening and answering on digital channels?
• eg Citizen Care on Twitter
• Are you respecting priv...
:)
How can governments really
re ally real l y keep up?
Together, w it h everyone
Corp
Com
Int
Com
Social
Media
Purchas
ing
Administ
ration
HR
Innova-
tion
IT ….
#socbiz & #soc gov
I N T E R N A L E X T E R N A LI N & E X
#cooperat ion #crowdsourcing
#col laboration
How do you st a rt?
You will nee d h eroes!
24/7
open
to gether
equal
C I T I Z E N S
Ste p 1 : team: l isten & reply
C M T E A M
On different levels
Ste p 2 : devise a SMART strateg y
Specific
Measu rabl e
Attainable
Re alistic
Time ly
Corp
Com
Int
Com
Social
Media
Purchas
ing
Administ
ration
HR
Innova-
tion
IT ….
Ste p 3 : Break t hro ugh the silos
Corp
Com
Int
Com
Social
Media
Purchas
ing
Administ
ration
HR
Innova-
tion
IT ….
Step 4: Ac tivate more ambassadors
Ste p 5 : spread the love
Eve ryone is an ambassador
Eve ryone h as impac t
Eve ryone is studen t an d teacher
Eve ryone work s mo re efficiently
Eve ryone becomes mo re agile
Eve ryone is a hero= H ap py empowered employees
= H ap py open governmen t
Hooray!
24/7
open
to gether
equal
= H ap py empowered citizen s
Conc lusion…
Fin d the Superma n in your employees
I t’s not about i f…
A BIGG-ASS TITLE
About a proper subject
But when…
GOOD LUCK!
Little d udes & Heroes by JD Hancock
twitter.com/lamazone

sofie@talkingheads.be
+32 478 208 411

www.talkingheads.be

linkedin.com/in/sofieverhalle

facebook....
✓ OUR BLOG FOR ALL THINGS SOCIAL
✓ TWITTER FOR QUICK SOCIAL MEDIA FACTS & INSIGHTS
✓ SLIDESHARE TO WATCH GRAPHS AND COLOUR...
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Find the superhero in your employees!

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How can governements keep up in these disruptive times? Use the secret power in your organisation: find your superheroes!

Published in: Internet, Business
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Find the superhero in your employees!

  1. 1. Yo ur citizen is king , but your employee is your superhero From # con vgov to #socgov
  2. 2. Hi! I’m Sofie aka @lamazone
  3. 3. We live in an e ver-changing world
  4. 4. Dig ital is changin g us
  5. 5. Soc ial is chang in g us broadcasting networking
  6. 6. We exp ec t 24/7 - open - together - equal
  7. 7. How can governments keep up? :(
  8. 8. Firs t: are you ready?
  9. 9. Do the test! • Are you listening and answering on digital channels? • eg Citizen Care on Twitter • Are you respecting privacy, and.. do you offer the option to be anonymous? • eg Dag Van De Jeugdhulp • Are you reaching out to citizens to collaborate? • eg Ghent & Lichtfestival
 • Do the social media maturity test
  10. 10. :) How can governments really re ally real l y keep up?
  11. 11. Together, w it h everyone
  12. 12. Corp Com Int Com Social Media Purchas ing Administ ration HR Innova- tion IT …. #socbiz & #soc gov
  13. 13. I N T E R N A L E X T E R N A LI N & E X #cooperat ion #crowdsourcing
  14. 14. #col laboration
  15. 15. How do you st a rt?
  16. 16. You will nee d h eroes!
  17. 17. 24/7 open to gether equal
  18. 18. C I T I Z E N S Ste p 1 : team: l isten & reply C M T E A M
  19. 19. On different levels
  20. 20. Ste p 2 : devise a SMART strateg y
  21. 21. Specific Measu rabl e Attainable Re alistic Time ly
  22. 22. Corp Com Int Com Social Media Purchas ing Administ ration HR Innova- tion IT …. Ste p 3 : Break t hro ugh the silos
  23. 23. Corp Com Int Com Social Media Purchas ing Administ ration HR Innova- tion IT …. Step 4: Ac tivate more ambassadors
  24. 24. Ste p 5 : spread the love
  25. 25. Eve ryone is an ambassador
  26. 26. Eve ryone h as impac t
  27. 27. Eve ryone is studen t an d teacher
  28. 28. Eve ryone work s mo re efficiently
  29. 29. Eve ryone becomes mo re agile
  30. 30. Eve ryone is a hero= H ap py empowered employees
  31. 31. = H ap py open governmen t Hooray!
  32. 32. 24/7 open to gether equal = H ap py empowered citizen s
  33. 33. Conc lusion…
  34. 34. Fin d the Superma n in your employees
  35. 35. I t’s not about i f…
  36. 36. A BIGG-ASS TITLE About a proper subject But when…
  37. 37. GOOD LUCK! Little d udes & Heroes by JD Hancock
  38. 38. twitter.com/lamazone
 sofie@talkingheads.be +32 478 208 411
 www.talkingheads.be
 linkedin.com/in/sofieverhalle
 facebook.com/lamazone feel free to connect
  39. 39. ✓ OUR BLOG FOR ALL THINGS SOCIAL ✓ TWITTER FOR QUICK SOCIAL MEDIA FACTS & INSIGHTS ✓ SLIDESHARE TO WATCH GRAPHS AND COLOURS! ✓ FACEBOOK TO GET TO KNOW OUR VERY OWN SUPERHEROES ✓ LINKEDIN TO CONNECT PROFESSIONALLY ✓ GET IT ALL WITH OUR NEWSLETTER Staying in touch with Talking Heads?

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