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Turning Talis Aspire Around at Uni of Edinburgh - Angela Laurins

A description of using a reading list system in a complex university with many years of heritage and many evolved services that are not delivered centrally.

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Turning Talis Aspire Around at Uni of Edinburgh - Angela Laurins

  1. 1.   Turning  Aspire  around   at  the   University  of  Edinburgh       Angela  Laurins   Library  Learning  Services  Manager   Angela.Laurins@ed.ac.uk  
  2. 2. Talis  Aspire     at  the  University  of  Edinburgh   Resource  Lists  Pilot  launched  in  July  2012   •  Year  1(2012-­‐13):1  published  list     •  Year  2  (2013-­‐14)  :  33  published  lists       Now  entering  Year  3     •  Year  3  (Session  2014/15):  50  new  published   lists*  +  30  to  rollover     *@end  June  2014    
  3. 3.   Why  did  it  take     2  years  to  reach     this  point   ?    
  4. 4. Obligatory  StaUsUcs   •  University  of  Edinburgh  founded  in  1583   •  3  Colleges   •  22  Schools   •  5  campuses   •  32,591  students  (all  levels)   •  8571  (FTE)  staff  (academic/non-­‐academic)   •  3454  (FTE)  academic  staff   •  5600  (approx.)  courses  delivered  p.a.     Source:  h`p://bit.ly/1plROJL    
  5. 5. Yet  more  stats…..   •  1  converged  service  (InformaUon  Services)     •  5  divisions   •  2  Library  divisions  (Library  &  University   CollecUons  and  User  Services)   •  14  Academic  Support  Librarians   •  6  VLEs  ……  and  counUng   •  3  portals  (at  least)   •  1  Library  Learning  Services  Librarian   •  0  dedicated  resource  
  6. 6. Danger  Librarian’s  head   exploding  !  
  7. 7. Gartner  Hype  Cycle  
  8. 8. Trough  of  disillusionment   End  2012-­‐  May  2013   •  High  expectaUons   •  Complicated  &  imperfect  library   workflows  &  processes     •  No  individual  responsible   •  Overwhelmed  by  task  ahead   •  Short  window  of  opportunity  
  9. 9.   OrganisaUonal  re-­‐structuring     June  2013    •  Library  Learning  Services  takes  on   rollout  of  Resource  Lists  using  Talis   Aspire.     •  Approx.  20%  of  remit.  
  10. 10. First  steps  towards  enlightenment   June  2013   •  Being  realisUc   •  Focusing  on  one  thing  at  a  Ume     •  SUll  not  understanding  all  exisUng  workflows  and  processes  but   realising,  that  with  limited  resources,  you  can’t  do  it  all…  and   accepUng  that  this  is  ok  ……   h`ps://www.flickr.com/photos/ 105427157@N08/    
  11. 11. Milestones   •  May  2013  –  Advocacy  begins     •  June  2013-­‐  OrganisaUonal  restructuring.   Library  Learning  Services  takes  on  Aspire     •  June  2013-­‐  Business  case     •  July  2013  –  IniUal  webpage  and  first  user   guide  published  
  12. 12. •  July  2013-­‐  University's  Accessible  and   Inclusive  Learning  Policy  published   •  August  2013  –  Hierarchy  uploaded   •  Sept  2013  -­‐  BriUsh  History  1  &   Veterinary  Medicine  lists  published   •  Oct  2013  –  PresentaUons  to  various   Library  &  College  Commi`ees  begin     Milestones    
  13. 13. h`p://edinburgh.stv.tv/arUcles/279418-­‐tough-­‐ mudder-­‐returned-­‐to-­‐scotland-­‐for-­‐a-­‐second-­‐year/    
  14. 14. Turning  point   •  Nov  2013-­‐  Approval  for  dedicated  post   •  March  2014  –  New  Library  Learning  Services  Assistant   in  post   Source:   www.allsparkfireworks.com/blog/    
  15. 15.    Plateau  of  producUvity   March  2014-­‐  ?    
  16. 16.   Preparing  for  scalability   •  Hybrid  approach  to  list  creaUon   •  Encourage  D.I.Y.   •  Offer  to  create  and  then  handover   – Library  Learning  Services  Assistant   – Some  Academic  Support  Librarians   – Trained  Library  Helpdesk  Staff   – Interns    
  17. 17. Increased  programme  of  advocacy   •  PresentaUons   •  Workshops   •  1-­‐2-­‐1  sessions   –  Find  the  USP     –  Good  customer  service  helped  build  relaUonships   –  Find  Champions     •  Academic  Support  Librarians   •  at  College  level   •  Student  reps    
  18. 18. Joined  up  markeUng  &   communicaUons   •  Consistent  brand:  Resource  Lists   @Edinburgh  (using  Talis  Aspire)   •  New  set  of  webpages   •  Blog     •  Twi`er  account  @ResourceListsEd   •  PromoUonal  materials  
  19. 19. h`p://libraryblogs.is.ed.ac.uk/resourcelists/  
  20. 20. Images:  h`p://images.is.ed.ac.uk     Postcards  and  posters  
  21. 21. Improving  support  materials     •  Producing  short  task-­‐focused  guides     –  anUcipaUng  support  needs  (and  awkward   quesUons)     •  Publishing  example  lists   •  to  show  good  pracUce     •  PromoUng  learning  skills   •  to  engage   Having  support  documentaUon  removes  pressure   and  reassures  users  
  22. 22. June  2014-­‐  VLE  integraUon   •  Learn  (Blackboard)   •  Moodle  
  23. 23. Next  on  the  ‘to  do’  list   •  VLE  integraUon  (Blackboard  &  Moodle  )   •  Rollover     •  Implement  review  stages   •  Integrate  library  processes  (e-­‐reserve,   course  reserve)     •  Evaluate  and  plan  for  next  year  
  24. 24. Big  challenges  ahead   •  Meet  academics’  expectaUons  around   course  materials   •  Prepare  for  impact  of  new  Library   Management  Plaqorm  (scheduled   summer  2015).  
  25. 25. Turning  Talis  Aspire  around     •  Don’t  let  the  big  picture  overwhelm  you   •  Focus  on  achievable  milestones     •  Write  a  business  case   •  Get  buy-­‐in  from  senior  management  (especially   from  teams  whose  support  you  need)   •  Find  champions   •  Build  relaUonships  across  the  Library  &   University    
  26. 26. •  Find  dedicated  resource  (if  possible)   •  Advocacy  with  a  smile  –  stay  posiUve   •  AnUcipate  support  needs  &  awkward   quesUons   •  Provide  good  customer  service   •  Speak  to  other  insUtuUons  (Thank  You  RGU  &   Glasgow  J  )     •  Take  advantage  of  the  support  offered  by  Talis   Aspire.  
  27. 27. Thank  you     Angela.Laurins@ed.ac.uk   SUll  smiling  J    

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