The user perspective TAUG 2013

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The user perspective TAUG 2013

  1. 1. ! University!of!Kent!Reading!Lists:! !!! !!!!!!!!!!!!The! user!perspective !!!!!!!!!!!!!!! The!user! perspective
  2. 2. ! What!the!service!looks!like • University!of!Kent!branded • Integration!with!VLE!(Moodle)!very!important!to!us • What!does!it!look!like!for!the!average!Kent!student? • Access!via!Moodle!or!library!pages • Is!it!seen!as!library!or!University? • What!does!it!look!like!for!academic!staff? • Staff!log!in,!edit!and!use!readinglists@kent!facilities ! !
  3. 3. ! Training! !!! Training!!!! • Training • Regular!scheduled!training,!open!to!all!staff • Drop!in!sessions!in!ALS!offices • School!specific!sessions!arranged!as!required • Individual!sessions!by!arrangement • All!hands!on,!working!on!real!lists • New!staff!sent!welcome!message!from!ALS • Explains!library!systems!and!procedures • Offers!help!using!the!reading!list!system • Temporary!or!admin!staff!invited!to!work!in!the!ALS office!until!they!are!confident!using!the!system
  4. 4. ! Support • Dedicated!email!for!help • Extensive!online!help • Printed!guide • Blog!during!original!implementation • Champion!for!user!based!issues ! !
  5. 5. ! Implementation Varies!between!faculties • Humanities • Dean!very!supportive • Faculty!wide!instructions!and!deadlines • Academics!to!maintain!their!own!lists • Social!Sciences • Support!from!Dean • Faculty!wide!model • Temporary!and!admin!staff!to!establish!lists • Academics!to!make!only!minor!adjustments • Sciences • Academics!to!maintain!their!own!lists • Taken!up!by!some!Schools • Current!initiative!to!promote!in!others!via!SAM!and!library!reps !
  6. 6. ! Staff!Perspective • Representative!present • Other!staff!perspectives: “It!has!recently!been!agreed!at!Faculty!Learning!and!Teaching!that:i. all!new!modules!processed!during!Autumn!2012!should!have!reading!lists!readied!by the!end!of!January!for!2013I2014ii. all!modules!to!be!taught!next!year!should!have!readings!lists!readied!by!May.!I!realize that!2013I2014!seems!a!long!way!off.!!But,!if!we!get!lists!readied!earlier!it!helps!the Library!plan!for!new!books!(and!other!materials),!and!thus!helps!to!ensure!that!we!and our!students!have!everything!we!need.”! “The!Panel!found!that!the!School!used!the!Talis!Aspire!system!to!communicate text!needs!to!the!library!and!that!this!worked!well.” !
  7. 7. ! Issues • Intellectual!property • Distinction!between!the!VLE!and!the!reading!list system § What!should!be!used!for!what? § ALS!drive!to!emphasise!that!the!reading!list!system includes!the!library !
  8. 8. ! Student!Perspectives “It’s!great!because!you!can easily!find!relevant!books!on your!modules!and!even!save “The!reading!lists things!to!your!own!space!for system!is!efficient, when!you!need!them.” accurate!and!very ! accessible” “The!reading!list!system!gives the!most!apt!books!and!an!easy way!to!find!them!–!and!does!it!in sync!with!the!library.!It’s awesome.” Positive!Politics!and!IR!student!views!expressed!at!a School!meeting!led!to!immediate!take:up!of!the reading!lists!system. § At!the!same!meeting!a!process!was!decided!which!kept both!staff!and!students!happy § This!solution!is!now!used!by!all!Social!Science!Schools
  9. 9. ! Evolving!use!and!profile Readinglists@kent!visitors!5 Sept!1,!2012!to!Jan!31,!2013 • Peak!around!the!beginning!of!term • Steady!increase!in!use!until!Christmas!vacation • Large!numbers!of!returning!visitors!(53%) • Significant!proportion!of!visits!by!users!with mobile!devices
  10. 10. ! Evolving!use!and!profile!II • Kent!Business!School § Worry!at!out!of!date!lists!visible on!web § Resulting!in!concentrated!effort to!update!all!lists • Longer!term!strategy § Roll!out!to!Medway • Already!interest!in!the!Business School § Ensuring!that!Deans!remain supportive!and!lists!remain current

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