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Anne Kealley, CEO, CAUDIT
02 February 2017
Moving through a digital age:
trends in higher education
technology issues in
Australia and New Zealand
through the eyes of the CIO

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CAUDIT MEMBERS
• Auckland University of Technology
• Australian Catholic University
• Australian Institute of Marine Science
• Bond University
• Central Queensland University
• Charles Darwin University
• Charles Sturt University
• CSIRO
• Curtin University
• Deakin University
• DSTG
• Divine Word University, PNG
• Edith Cowan University
• Federation University Australia
• Flinders University
• Griffith University
• James Cook University
• La Trobe University
• Lincoln University
• Macquarie University
• Massey University
• Monash University
• Murdoch University
• Open Universities Australia
• PNG University of Technology
• Queensland University of Technology
• Royal Melbourne Institute of Technology
• Southern Cross University
• Swinburne University of Technology
• The Australian National University
• The University of Adelaide
• The University of Auckland
• The University of Melbourne
• The University of NSW @ ADFA
• The University of Western Australia
• University of Canberra
• University of Canterbury
• University of New England
• University of Newcastle
• University of Notre Dame Australia
• University of Otago
• University of Papua New Guinea
• University of Queensland
• University of South Australia
• University of Southern Queensland
• University of Sydney
• University of Tasmania
• University of Timor-Leste
• University of Technology, Sydney
• University of the South Pacific
• University of the Sunshine Coast
• University of Waikato
• University of Western Sydney
• University of Wollongong
• University of New South Wales
• Victoria University
• Victoria University of Wellington

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TOP 10 ISSUES
2015 2016 Issue
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Student Success Technologies:
Improving student outcomes through an institutional approach strategically leveraging technology
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Emerging Technologies:
Facilitating and supporting the application of emerging and existing technologies to improve the 'University experience'
for students and staff
- 3
Information Security:
Developing a holistic, agile approach to information security to create a secure network, develop security policies, and
reduce institutional exposure to information security threats
- 4
Educational Technology:
Supporting the use of innovative technology in teaching and learning
2 5
Digital Strategy:
Developing a fit-for-purpose digital strategy for the institution's future
12 6
Workforce Evolution:
Reshaping the workforce to position IT as an agile enabler and strategic business partner
14 7
Business Transformation:
Positioning IT as a catalyst to transform the business functions of the institution
17 8
Learning Analytics:
Supporting improved student progress through establishing & utilising learning analytics
3 9
Research Support:
Developing a sustainable research support model servicing the needs of all researchers
10 10
Identity & Access Management:
Effective and efficient Identity and Access Management to provision appropriate e-Services to students and staff

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TOP 10 ISSUES

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2016 TOP 10 – RESEARCH SUPPORT

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2016 TOP 10 – RESEARCH SUPPORT
#9. Sustainable research support model
#3. Cybersecurity
#6. Reshaping the IT workforce
#10. Identity and Access Management
#12. IT Agility
#13. Institutional Partnerships
#14. Access Anywhere Anytime
#15. Cloud Services

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2016 TOP ISSUE – BY UNIVERSITY GROUP
NZ: Research support
ATN: Addressing student expectations
Go8: Information security
IRU: Emerging technologies
Post 87: Information security
RUN: Digital strategy
Ungrouped: Learning analytics
Dual Sector: Student success technologies

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1. Student Success Technologies
2. Optimising Educational Technology
3. Emerging Technologies
6. Workforce Evolution
7. Business Transformation
9. Research Support
27. Digital Literacy
2016 TOP 10

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2017

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2017
Globally:
Expanding global market
Increasingly individualized learning
and student environment
Pressure for industry partnerships
New workplace competencies

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2017
Locally
How universities are funded
How eResearch is supported
Demand for innovation
Treating digital infrastructure as a strategic asset
Cybersecurity
Source: The Presidents’ Conversation, BHERT/Deloitte

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2017 – EDUCAUSE
– EDUCAUSE
Source: http://er.educause.edu/articles/2017/1/top-10-it-issues-2017-foundations-for-student-success

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Business need Technology
Student enquiries Machine Learning
Learner choice Micro-credentialing
Student records Blockchain
Early intervention Predictive analytics
Open access
Informed decision making Data management
Collaborative research
WHAT ELSE?
Source: http://www.itwire.com/strategy/76544-machine-learning-is-the-2017-megatrend.html

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Business need Technology
‘Intelligent buildings’ and
the ‘intelligent campus’, IoT / Sensors
building environment controls
Proximity notifications Connected devices
Student movement on campus Self-drive vehicles
Wayfinding on campus Indoor GPS navigation
WHAT ELSE?
Ref: https://livingstoneadvisory.com/2015/12/iot-cybersecurity/

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Business need Technology
Student identification Biometric security
Room access
Mainstreaming – platforms Cloud adoption
enterprise systems
WHAT ELSE?
Ref: https://livingstoneadvisory.com/2015/12/iot-cybersecurity/

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Increase in ‘threat vectors’ more cybersecurity issues
– ransomware

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WHAT MIGHT DISAPPEAR?
• Current learning management system
• Non-interactive projectors and whiteboards
• Document cameras/overhead projectors
• Traditional presentation software
• CDs, DVDs and their players
• Landlines
How do all of these elements play out on campus? and off?
Ref: https://livingstoneadvisory.com/2015/12/iot-cybersecurity/

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transformation

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What does this mean for technology at your institution?
What does it mean for the people at your institution?
Is IT a cost? i.e. is the aim to reduce expenditure on IT?
Or is IT something the institution must invest in in order to
compete and stay ‘safe’?

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T +61 2 6222 3521
E anne.kealley@caudit.edu.au
https://www.linkedin.com/in/annekealley/
© CAUDIT 2017
CAUDIT
https://www.caudit.edu.au/
Top Ten Issues
https://www.caudit.edu.au/caudit-top-ten-issues
MORE INFORMATION

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Anne Kealley, CEO, CAUDIT
02 February 2017
More…

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THE SIX STRATEGIC PILLARS THROUGH WHICH CAUDIT’S ACTIVITIES
ARE CURRENTLY REVIEWED, PRIORITISED AND DRIVEN
Transforming Teaching, Learning
and Research
Providing Thought Leadership Delivering Strategic Procurement
Continuing Professional
Development
Enabling Collaboration &
Knowledge Sharing
Promoting Evidence Based
Practice