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Total Learning – The Intersection of Formal,
Social and Experiential Learning
April 29, 2015
John Leh, CEO & Lead Analyst,...
John Leh • CEO & Lead Analyst, Talented Learning
• 20 years LMS and eLearning experience
• Independent Learning Technology...
Agenda
• History of LMS with total learning
• Formal, social and experiential learning
in LMS industry
• Case studies
• To...
What % of learning is experiential and social
combined?
• 10%
• 20%
• 30%
• 70%
• 90%
Informal + Social =
90%
How We Learn – 70:20:10 Model
70%
Experiential
10%
Formal
10%
Formal
20%
Social
Total Learning – Bringing All Learning Together
70%
Experiential
10%
Formal
20%
Social
?
Examples of Organizations Embracing 70:20:10
http://www.internettime.com/2013/02/50-suggestions-for-implementing-70-20-10/
What’s a Learning Management System (LMS)?
• Corporate, extended enterprise or academic
• Repository of all learning conte...
“Industry” LMS Ratings
Formal Learning (10%)
Social Learning (20%)
Experiential Learning (70%)
Formal Learning Features in LMS
Manage Content
• Instructor led training
• Virtual classrooms
• Self-paced learning
• Docu...
Why Are LMSs So Good at Formal Learning?
•Measurable!
•Save organizations money through automation and
reuse of content
•S...
But What About the 90% in a LMS?
What is Social Learning?
• People learn through observation, imitation
and modeling
• Social learning is participating wit...
Social Learning in LMS for 15+ Years
• Rarely used feature set historically
• Separate tab in the LMS
• Admins and SMEs we...
Social LMS Features
Basic
• User profiles
• Join user groups or forums
• Post, like and comment
• Social media single sign...
Enable that learning to be shared and discussed with other learners
What is Experiential Learning?
• Process whereby knowledge is created through transformation of
experience*
• Actively
exp...
Conduct a sales presentation to a client
What went well? Poorly? Was the customer engaged? Bored?
How can I improve, posit...
Experiential LMS Features
Capture usingxAPI
Enable learners to capture their own
external, informal learning
Give time for reflection on informal learning
Enable coaching and motivation for learners, from their peers
and managers
Survey #2
What best describes “curate” in LMS speak?
• A member of the clergy using the LMS
• Automatically cataloging vas...
Examples of Content Curation
• Measuring the amount of views, likes, comments, shares of
all content and making the best h...
Learningresources, not just
courses
Contentfrom multiple
sources, in multiple
formats, rapidly deployed
and up to date
Demo of tessello
• Social Learning
• Experiential Learning
• Formal Learning
• Curation
Conclusion– Bring Learning Together!
70%
Experiential
10%
Formal
20%
Social
Questions?
John Leh
• JohnLeh@TalentedLearning.com
• LinkedIn.com/in/JohnLeh
• Twitter - @JohnLeh
• Charles.Gould@brightwa...
Total learning:  The Intersection of Formal, Social and Experiential Learning
Total learning:  The Intersection of Formal, Social and Experiential Learning
Total learning:  The Intersection of Formal, Social and Experiential Learning
Total learning:  The Intersection of Formal, Social and Experiential Learning
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Total learning: The Intersection of Formal, Social and Experiential Learning

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90% of learning is social and informal yet LMS solutions focus on the formal 10%. The concept of Total Learning is to embrace the informal and use it for a competitive advantage.

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Total learning: The Intersection of Formal, Social and Experiential Learning

  1. 1. Total Learning – The Intersection of Formal, Social and Experiential Learning April 29, 2015 John Leh, CEO & Lead Analyst, Talented Learning Charles Gould, Chairman, Brightwave
  2. 2. John Leh • CEO & Lead Analyst, Talented Learning • 20 years LMS and eLearning experience • Independent Learning Technology Analyst • Reviewed 77 LMSs in last year • JohnLeh@TalentedLearning.com • Founder, Brightwave • Designing e-learning for 15 years • Ex-PwC learning consultant • Owner of tessello Total Learning • Charles.Gould@brightwave.co.uk Charles Gould
  3. 3. Agenda • History of LMS with total learning • Formal, social and experiential learning in LMS industry • Case studies • Total learning in action • Question and answer
  4. 4. What % of learning is experiential and social combined? • 10% • 20% • 30% • 70% • 90%
  5. 5. Informal + Social = 90%
  6. 6. How We Learn – 70:20:10 Model 70% Experiential 10% Formal 10% Formal 20% Social
  7. 7. Total Learning – Bringing All Learning Together 70% Experiential 10% Formal 20% Social
  8. 8. ?
  9. 9. Examples of Organizations Embracing 70:20:10 http://www.internettime.com/2013/02/50-suggestions-for-implementing-70-20-10/
  10. 10. What’s a Learning Management System (LMS)? • Corporate, extended enterprise or academic • Repository of all learning content of any medium • Manages learners and their relationship to content • 600+ LMS vendors globally
  11. 11. “Industry” LMS Ratings Formal Learning (10%) Social Learning (20%) Experiential Learning (70%)
  12. 12. Formal Learning Features in LMS Manage Content • Instructor led training • Virtual classrooms • Self-paced learning • Documents Manage Users • Profiles • Skills/Competency • Required Training • Certifications Manage Audiences • Business lines • Departments • Regions • Partners and Customers Manage Programs • Compliance • Onboarding • Sales and Product • Leadership Development
  13. 13. Why Are LMSs So Good at Formal Learning? •Measurable! •Save organizations money through automation and reuse of content •Saving money through risk avoidance
  14. 14. But What About the 90% in a LMS?
  15. 15. What is Social Learning? • People learn through observation, imitation and modeling • Social learning is participating with others to learn • Social media enable users to create and share content and network • It doesn’t have to be online!
  16. 16. Social Learning in LMS for 15+ Years • Rarely used feature set historically • Separate tab in the LMS • Admins and SMEs were responsible for content generation • Lack of content collapsed the movement • Emergence of social media restarted the discussion
  17. 17. Social LMS Features Basic • User profiles • Join user groups or forums • Post, like and comment • Social media single sign on Advanced • Unified user interface • Connect with others, chat • Central news feed • Awards, badges and leaderboards
  18. 18. Enable that learning to be shared and discussed with other learners
  19. 19. What is Experiential Learning? • Process whereby knowledge is created through transformation of experience* • Actively experience something 1 Do • Reflect back on the experience 2 Observe • Create a theory about what happened 3 Think • Test your theory 4 Plan *Kolb, David A. 1984 Experiential Learning: Experience as the Source of Learning and Development. Prentice-
  20. 20. Conduct a sales presentation to a client What went well? Poorly? Was the customer engaged? Bored? How can I improve, position the company or product better, engage the audience differently? Can I engage my social network and ask advice? Are there resources I can find to help me improve? Implement improvements and repeat 1 Do 3 Think 2 Observe 4 Plan Example of Experiential Learning
  21. 21. Experiential LMS Features
  22. 22. Capture usingxAPI
  23. 23. Enable learners to capture their own external, informal learning
  24. 24. Give time for reflection on informal learning
  25. 25. Enable coaching and motivation for learners, from their peers and managers
  26. 26. Survey #2 What best describes “curate” in LMS speak? • A member of the clergy using the LMS • Automatically cataloging vast amounts of information and learning • Humans identifying, assessing and sharing valued content • Other (use the chat window)
  27. 27. Examples of Content Curation • Measuring the amount of views, likes, comments, shares of all content and making the best have: • Broader availability in formal learning pathways • Shared to individuals, groups, job roles • Assign as required learning • Removing poor or inappropriate content • Adding video or songs to a playlist on YouTube or iTunes • Coaches identify development goals, learner finds resources, and best resources are shared
  28. 28. Learningresources, not just courses
  29. 29. Contentfrom multiple sources, in multiple formats, rapidly deployed and up to date
  30. 30. Demo of tessello • Social Learning • Experiential Learning • Formal Learning • Curation
  31. 31. Conclusion– Bring Learning Together! 70% Experiential 10% Formal 20% Social
  32. 32. Questions? John Leh • JohnLeh@TalentedLearning.com • LinkedIn.com/in/JohnLeh • Twitter - @JohnLeh • Charles.Gould@brightwave.co.uk • LinkedIn.com/in/gouldcharles • Twitter – @CharlesGouldUK Charles Gould

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