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Monday, 16 September 13
Monday, 16 September 13
Monday, 16 September 13
Monday, 16 September 13
Monday, 16 September 13
Learning from nature
Monday, 16 September 13
The Final Exam
“Humanity is taking it’s
final exam.
We have come to an
extraordinary moment
when it doesn’t have to
be you ...
The role of a cell
1. Contribution
2. Sustainability
3. Growth
TRUST
& FLOW
Monday, 16 September 13
Primary Purpose
Add value to the body you serve and leverage the value of others profitably
The Primary Purpose of an
enter...
Primary Purpose
The Primary Purpose of a team is
to add value to the enterprise it
serves and to leverage the value
of oth...
Primary Purpose
The Primary Purpose of an
individual is to add value to the
team it serves and to leverage
that value profi...
The parable of the talents
A master leaving on a
journey, left his 8
talents of gold with
his 3 servants.
On returning fro...
" Well done, good and
faithful servant. You
have been faithful over
a few things, I will set
you over many things.
Enter i...
" You wicked and slothful servant. You knew that I reap where I didn't
sow, and gather where I didn't scatter. You ought t...
The Talent Equation
TALENT = VALUE x LEVERAGE
Monday, 16 September 13
TALENT = VALUE x LEVERAGE
Sustainable value is created by measuring and
managing TRUST. Sustainable leverage is
created by...
Opposites of Value & Leverage
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
INTUITIVE
SENSORY
EXTROVERT
INTRO...
Talent Dynamics
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
Monday, 16 September 13
Talent Dynamics
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
Creator
Monday, 16 September 13
Talent Dynamics
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
Creator Star
Monday, 16 September 13
Talent Dynamics
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
CreatorMechanic Star
Monday, 16 September 13
Talent Dynamics
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
CreatorMechanic Star
Lord
Monday, 16 September ...
Talent Dynamics
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
CreatorMechanic Star
SupporterLord
Monday, 16 S...
Talent Dynamics
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
CreatorMechanic Star
SupporterLord
Trader
Monda...
Talent Dynamics
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
CreatorMechanic Star
SupporterLord
Deal MakerTr...
Talent Dynamics
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
CreatorMechanic Star
SupporterLord
Deal MakerTr...
Seasons & Cycles
Spring
Autumn
Winter
Summer
“What?”
“Who?”
“When?”
“How?”
INTUITIVE
SENSORY
EXTROVERT
INTROVERT
Monday, 1...
Fifth Element
Spirit
Dynamo
“Why?”
“What?”
Blaze
“Who?”
Tempo
“When?”
Steel
“How?”
Monday, 16 September 13
Five Levels of Trust
Spirit
Resilience
Dynamo
Innovation
Blaze
Communication
Tempo
Service
Steel
Measurement
Innovation: T...
Spirit
Perseverance
Dynamo
Initiative
Blaze
Respect
Tempo
Presence
Steel
Discipline
Initiative: The degree to which your t...
PSR 360 Barometer
Spirit
Perseverance
Dynamo
Initiative
Blaze
Respect
Tempo
Presence
Steel
Discipline
Monday, 16 September...
Five High Performance
Innovation: Where product development,
branding and strategy take place. It is quirky,
ever-changing...
6
Step One
Introduction to
Talent Dynamics
Monday, 16 September 13
7
Step One
Introduction to
Talent Dynamics
Step Two
Meaningful, Measurable
Profitable Change
Monday, 16 September 13
8
Step One
Introduction to
Talent Dynamics
Step Two
Meaningful, Measurable
Profitable Change
Step Three
Full Integration
Pr...
Outcomes
Monday, 16 September 13
Build Trust and Flow to deliver High Returns
Outcomes
Monday, 16 September 13
Build Trust and Flow to deliver High Returns
Accelerate Trust and Flow within your organisation
Outcomes
Monday, 16 Septem...
Build Trust and Flow to deliver High Returns
Accelerate Trust and Flow within your organisation
Dramatically improve emplo...
Build Trust and Flow to deliver High Returns
Accelerate Trust and Flow within your organisation
Dramatically improve emplo...
Benefits
Monday, 16 September 13
Productivity speeds up
Benefits
Monday, 16 September 13
Productivity speeds up
Accuracy levels improve
Benefits
Monday, 16 September 13
Productivity speeds up
Accuracy levels improve
Attention levels increase
Benefits
Monday, 16 September 13
Productivity speeds up
Accuracy levels improve
Attention levels increase
Communication improves
Benefits
Monday, 16 Septemb...
Productivity speeds up
Accuracy levels improve
Attention levels increase
Communication improves
You have more Fun
Benefits
...
Productivity speeds up
Accuracy levels improve
Attention levels increase
Communication improves
You have more Fun
You feel...
Productivity speeds up
Accuracy levels improve
Attention levels increase
Communication improves
You have more Fun
You feel...
Monday, 16 September 13
Benefits
Monday, 16 September 13
$1,000,000 of additional revenue for an Australian RTO within 12 months
Benefits
Monday, 16 September 13
$1,000,000 of additional revenue for an Australian RTO within 12 months
£500,000 cost savings for a global outsourcing com...
$1,000,000 of additional revenue for an Australian RTO within 12 months
£500,000 cost savings for a global outsourcing com...
$1,000,000 of additional revenue for an Australian RTO within 12 months
£500,000 cost savings for a global outsourcing com...
$1,000,000 of additional revenue for an Australian RTO within 12 months
£500,000 cost savings for a global outsourcing com...
$1,000,000 of additional revenue for an Australian RTO within 12 months
£500,000 cost savings for a global outsourcing com...
$1,000,000 of additional revenue for an Australian RTO within 12 months
£500,000 cost savings for a global outsourcing com...
$1,000,000 of additional revenue for an Australian RTO within 12 months
£500,000 cost savings for a global outsourcing com...
The 8 Talents...
Monday, 16 September 13
Call Me Trimtab
“A large ship goes by, and then
comes the rudder. On the edge of
the rudder is a miniature rudder
called a...
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Roger James Hamilton 5 Levels Of Trust Trust Conference

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Roger James Hamilton 5 Levels Of Trust Trust Conference

  1. 1. Monday, 16 September 13
  2. 2. Monday, 16 September 13
  3. 3. Monday, 16 September 13
  4. 4. Monday, 16 September 13
  5. 5. Monday, 16 September 13
  6. 6. Learning from nature Monday, 16 September 13
  7. 7. The Final Exam “Humanity is taking it’s final exam. We have come to an extraordinary moment when it doesn’t have to be you or me anymore. There is enough for all.” ~ Buckminster Fuller Monday, 16 September 13
  8. 8. The role of a cell 1. Contribution 2. Sustainability 3. Growth TRUST & FLOW Monday, 16 September 13
  9. 9. Primary Purpose Add value to the body you serve and leverage the value of others profitably The Primary Purpose of an enterprise is to add value to the market it serves and to leverage the value of others profitably ENTERPRISE ~ CSR Corporate Social Responsibility Monday, 16 September 13
  10. 10. Primary Purpose The Primary Purpose of a team is to add value to the enterprise it serves and to leverage the value of others profitably TEAM ~ TSR Team Social Responsibility Add value to the body you serve and leverage the value of others profitably Monday, 16 September 13
  11. 11. Primary Purpose The Primary Purpose of an individual is to add value to the team it serves and to leverage that value profitably INDIVIDUAL ~ PSR Personal Social Responsibility Add value to the body you serve and leverage the value of others profitably Monday, 16 September 13
  12. 12. The parable of the talents A master leaving on a journey, left his 8 talents of gold with his 3 servants. On returning from his trip, he accounted for his talents... Monday, 16 September 13
  13. 13. " Well done, good and faithful servant. You have been faithful over a few things, I will set you over many things. Enter into the joy of your lord." To his two servants who had grown their talents: The parable of the talents Monday, 16 September 13
  14. 14. " You wicked and slothful servant. You knew that I reap where I didn't sow, and gather where I didn't scatter. You ought therefore to have deposited my money with the bankers, and at my coming I should have received back my own with interest. Take away therefore the talent from him, and give it to him who has the ten talents. For to everyone who has will be given, and he will have abundance, but from him who doesn't have, even that which he has will be taken away. Throw out the unprofitable servant into the outer darkness, where there will be weeping and gnashing of teeth." To his one servant who had buried his talent in the ground: The parable of the talents Monday, 16 September 13
  15. 15. The Talent Equation TALENT = VALUE x LEVERAGE Monday, 16 September 13
  16. 16. TALENT = VALUE x LEVERAGE Sustainable value is created by measuring and managing TRUST. Sustainable leverage is created by measuring and managing FLOW. Social TRUST FLOW Sustainability Revenue Profit The Talent Equation Monday, 16 September 13
  17. 17. Opposites of Value & Leverage Dynamo Tempo Steel Blaze Innovation People Service Details INTUITIVE SENSORY EXTROVERT INTROVERT Monday, 16 September 13
  18. 18. Talent Dynamics Dynamo Tempo Steel Blaze Innovation People Service Details Monday, 16 September 13
  19. 19. Talent Dynamics Dynamo Tempo Steel Blaze Innovation People Service Details Creator Monday, 16 September 13
  20. 20. Talent Dynamics Dynamo Tempo Steel Blaze Innovation People Service Details Creator Star Monday, 16 September 13
  21. 21. Talent Dynamics Dynamo Tempo Steel Blaze Innovation People Service Details CreatorMechanic Star Monday, 16 September 13
  22. 22. Talent Dynamics Dynamo Tempo Steel Blaze Innovation People Service Details CreatorMechanic Star Lord Monday, 16 September 13
  23. 23. Talent Dynamics Dynamo Tempo Steel Blaze Innovation People Service Details CreatorMechanic Star SupporterLord Monday, 16 September 13
  24. 24. Talent Dynamics Dynamo Tempo Steel Blaze Innovation People Service Details CreatorMechanic Star SupporterLord Trader Monday, 16 September 13
  25. 25. Talent Dynamics Dynamo Tempo Steel Blaze Innovation People Service Details CreatorMechanic Star SupporterLord Deal MakerTrader Monday, 16 September 13
  26. 26. Talent Dynamics Dynamo Tempo Steel Blaze Innovation People Service Details CreatorMechanic Star SupporterLord Deal MakerTraderAccumulator Monday, 16 September 13
  27. 27. Seasons & Cycles Spring Autumn Winter Summer “What?” “Who?” “When?” “How?” INTUITIVE SENSORY EXTROVERT INTROVERT Monday, 16 September 13
  28. 28. Fifth Element Spirit Dynamo “Why?” “What?” Blaze “Who?” Tempo “When?” Steel “How?” Monday, 16 September 13
  29. 29. Five Levels of Trust Spirit Resilience Dynamo Innovation Blaze Communication Tempo Service Steel Measurement Innovation: The degree to which your team trusts that you can be consistently relied on to come up with creative solutions and plans. Communication: The degree to which your team trusts that you can be consistently relied on to share information and listen effectively. Service: The degree to which your team trusts that you can be consistently relied on to look after customers and team members. Measurement: The degree to which your team trusts that you can be consistently relied on to measure and refine your own performance. Resilience: The degree to which your team trusts that you can be consistently relied on to remain resilient and positive. Monday, 16 September 13
  30. 30. Spirit Perseverance Dynamo Initiative Blaze Respect Tempo Presence Steel Discipline Initiative: The degree to which your team experience that you consistently contribute your ideas and plans for improvement effectively such that they add to the success of the company. Respect: The degree to which your team experience that you consistently collect and share suggestions and feedback from customers and partners with the team for effective action, resolution and improvement. Tempo: The degree to which your team experience that you consistently invest the time to be present for the team, and to be proactive in seeking and finding solutions to improve the well being and harmony of the team. Discipline: The degree to which your team experience that you consistently maintain a high level of caring and sharing in how you manage time, performance, measures and financial responsibility. Perseverance: The degree to which your team experience that you consistently work with the end in mind and find paths to success for the team and company without giving up. Five Levels of Trust Monday, 16 September 13
  31. 31. PSR 360 Barometer Spirit Perseverance Dynamo Initiative Blaze Respect Tempo Presence Steel Discipline Monday, 16 September 13
  32. 32. Five High Performance Innovation: Where product development, branding and strategy take place. It is quirky, ever-changing and sparks creativity and bold action. Communication: Where sales, marketing, communications and collaboration take place. It is bright, open, vibrant and always in conversation. Service: Where service, customer care, team care, reviewing and renewing takes place. It is grounded, calm, caring and engenders peace and balance. Control: Where accounts, data management, documentation and measurement takes place. It is clear, clean, organized, disciplined and leads to precision and clarity. Bridge: Where everything comes together with the company’s key leadership team, aligned to primary purpose. It is inspiring and forward- looking with the visible vision and culture of the enterprise. Monday, 16 September 13
  33. 33. 6 Step One Introduction to Talent Dynamics Monday, 16 September 13
  34. 34. 7 Step One Introduction to Talent Dynamics Step Two Meaningful, Measurable Profitable Change Monday, 16 September 13
  35. 35. 8 Step One Introduction to Talent Dynamics Step Two Meaningful, Measurable Profitable Change Step Three Full Integration Programme Monday, 16 September 13
  36. 36. Outcomes Monday, 16 September 13
  37. 37. Build Trust and Flow to deliver High Returns Outcomes Monday, 16 September 13
  38. 38. Build Trust and Flow to deliver High Returns Accelerate Trust and Flow within your organisation Outcomes Monday, 16 September 13
  39. 39. Build Trust and Flow to deliver High Returns Accelerate Trust and Flow within your organisation Dramatically improve employee engagment levels Outcomes Monday, 16 September 13
  40. 40. Build Trust and Flow to deliver High Returns Accelerate Trust and Flow within your organisation Dramatically improve employee engagment levels Build high performance teams the simple and quick way Outcomes Monday, 16 September 13
  41. 41. Benefits Monday, 16 September 13
  42. 42. Productivity speeds up Benefits Monday, 16 September 13
  43. 43. Productivity speeds up Accuracy levels improve Benefits Monday, 16 September 13
  44. 44. Productivity speeds up Accuracy levels improve Attention levels increase Benefits Monday, 16 September 13
  45. 45. Productivity speeds up Accuracy levels improve Attention levels increase Communication improves Benefits Monday, 16 September 13
  46. 46. Productivity speeds up Accuracy levels improve Attention levels increase Communication improves You have more Fun Benefits Monday, 16 September 13
  47. 47. Productivity speeds up Accuracy levels improve Attention levels increase Communication improves You have more Fun You feel more connected to the team Benefits Monday, 16 September 13
  48. 48. Productivity speeds up Accuracy levels improve Attention levels increase Communication improves You have more Fun You feel more connected to the team Results improve dramtically Benefits Monday, 16 September 13
  49. 49. Monday, 16 September 13
  50. 50. Benefits Monday, 16 September 13
  51. 51. $1,000,000 of additional revenue for an Australian RTO within 12 months Benefits Monday, 16 September 13
  52. 52. $1,000,000 of additional revenue for an Australian RTO within 12 months £500,000 cost savings for a global outsourcing company in 12 months Benefits Monday, 16 September 13
  53. 53. $1,000,000 of additional revenue for an Australian RTO within 12 months £500,000 cost savings for a global outsourcing company in 12 months £300,000 cost savings for a legal team in the public sector Benefits Monday, 16 September 13
  54. 54. $1,000,000 of additional revenue for an Australian RTO within 12 months £500,000 cost savings for a global outsourcing company in 12 months £300,000 cost savings for a legal team in the public sector Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months Benefits Monday, 16 September 13
  55. 55. $1,000,000 of additional revenue for an Australian RTO within 12 months £500,000 cost savings for a global outsourcing company in 12 months £300,000 cost savings for a legal team in the public sector Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months Turning a costly £300k enterprise education council team into profiit within 6 months generating £100k turnover Benefits Monday, 16 September 13
  56. 56. $1,000,000 of additional revenue for an Australian RTO within 12 months £500,000 cost savings for a global outsourcing company in 12 months £300,000 cost savings for a legal team in the public sector Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months Turning a costly £300k enterprise education council team into profiit within 6 months generating £100k turnover 25% efficiency improvement for an NHS PCT Benefits Monday, 16 September 13
  57. 57. $1,000,000 of additional revenue for an Australian RTO within 12 months £500,000 cost savings for a global outsourcing company in 12 months £300,000 cost savings for a legal team in the public sector Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months Turning a costly £300k enterprise education council team into profiit within 6 months generating £100k turnover 25% efficiency improvement for an NHS PCT 20% increase in revenue within 6 months for a construction company Benefits Monday, 16 September 13
  58. 58. $1,000,000 of additional revenue for an Australian RTO within 12 months £500,000 cost savings for a global outsourcing company in 12 months £300,000 cost savings for a legal team in the public sector Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months Turning a costly £300k enterprise education council team into profiit within 6 months generating £100k turnover 25% efficiency improvement for an NHS PCT 20% increase in revenue within 6 months for a construction company £25K savings for a L&D team Benefits Monday, 16 September 13
  59. 59. The 8 Talents... Monday, 16 September 13
  60. 60. Call Me Trimtab “A large ship goes by, and then comes the rudder. On the edge of the rudder is a miniature rudder called a trimtab. Moving the trimtab builds a low pressure which turns the rudder that steers the gigantic ship with almost no effort. One individual can be a trimtab, making a major difference.” ~ Buckminster Fuller Monday, 16 September 13

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