ATX21 Keynote - "Lead to Succeed"

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  • Tack on chair- motivation
  • Maslow theory….
  • ATX21 Keynote - "Lead to Succeed"

    1. 1. Remember the difference between a boss and a leader, a boss says “Go” a leader says ‘Let’s Go” E.M.Kelly
    2. 2. Lead to Succeed Presented by: Peg Tobin, RN/CEO Tobin & Associates, Inc.
    3. 3. Contact Information Peg Tobin Tobin & Associates, Inc. 8233 Howe Industrial Parkway Canal Winchester, Ohio 43147 pegtobin@tobinsearch.com www.tobinsearch.com ‘Like us’ on
    4. 4. Session Objectives 1. List 6 basic foundation properties needed to receive buy-in from staff 2. Describe 5 pitfalls of leadership that reduces employee buy-in 3. Identify 8 action steps to take to attain buy-in from staff
    5. 5. Foundation
    6. 6. 6 Pillars Attract Ability Caring and trustworthy • ___________________ ___________________ ___________________ ___________________ • ___________________ ___________________ ___________________ ___________________
    7. 7. Open and clear Communication Passion for who they are and the services they provide • ___________________ ___________________ ___________________ ___________________ • ___________________ ___________________ ___________________ ___________________
    8. 8. Respect and recognition for the uniqueness of each associate • ___________________ ___________________ ___________________ ___________________ • ___________________ Vision that paints ___________________ the road we are to ___________________ travel beyond the present ___________________
    9. 9. Strive not to be a success, but rather to be of value. Albert Einstein
    10. 10. The ‘pits’ into which we fall
    11. 11. Pit #1 Being too ‘nice’, trying to please everybody • You want associates to know you care but you • ___________________ ___________________ must be real and not lose focus of what the ___________________ outcome needs to be. • ___________________ • If associates are not ___________________ living up to their ___________________ expectations you must ___________________ hold them accountable. • Encouragement is good • ___________________ but you do not want to ___________________ be known as a figure ___________________ head with no spine.
    12. 12. Pit #2 Not letting go and “delegating”… There are usually three motives to not delegating: •You have issues with trust •You like having all the control and having everyone come to you •You are afraid if everyone can function without you there will be no need for you • _________________ _________________ • _________________ _________________ • _________________ _________________ _________________
    13. 13. Pit #3 Over doing meetings and paperwork… • ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________
    14. 14. Pit #4 Non accessible … poor follow through… Closed doors prevent opportunities to ‘catch someone doing something right’ and they create ‘silos’! Accountability and Communication flows both ways! • _________________ _________________ _________________ _________________ _________________ _________________ • _________________ _________________ _________________ _________________
    15. 15. Pit #5 Getting comfortable… and full of self! ‘which one of you would agree to use a parachute from a parachute company that boast 98% quality guarantee?’ • ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ____________
    16. 16. • A successful leader knows when they start to think ‘things will always remain the same’ they are headed down a disastrous road. • A successful leader is never content with status quo they are always looking for ways to improve things for the whole. • They thrive on challenges and in meeting those challenges. “You are never too old to set another goal or to dream a new dream.” -- C. S. Lewis
    17. 17. biggest pit of all… Pride! Pride cometh before a fall! •Never forget where you came from… you did not get where you are alone. •It takes all parts of the body to make the body function well. •Everyone is but a day away from possibly losing everything. •Speak well of the company you work for… • _______________ _______________ _______________ • _______________ _______________ _______________ • _______________ _______________ • _______________ _______________
    18. 18. Leadership has many faces….
    19. 19. Mothering
    20. 20. Charmer
    21. 21. My Way or the Highway
    22. 22. Here and now… no looking back… no looking forward
    23. 23. Chaos
    24. 24. Visionary-- coach
    25. 25. The ‘trick’ is learning which face to wear with which employee and when …..
    26. 26. However.. Never, never is there a time to be:
    27. 27. Swooper-pooper
    28. 28. More examples Two Faces have I….
    29. 29. Which technique? • Which technique do you use to direct a task oriented employee? • Which technique do you use to approach charismatic individual? • Which technique do you use to approach a process oriented individual? • ___________________ ___________________ ___________________ • ___________________ ___________________ ___________________ ___________________ • ___________________ ___________________ ___________________ ___________________
    30. 30. Driving it home
    31. 31. Maslow Theory
    32. 32. Maintaining The Good, the Bad and the Ugly An ounce of prevention is worth a pound of cure • _______________ 1.Be true to what you say _______________ you believe. • _______________ 2.Act in a consistent _______________ manor that lines up with _______________ what you say. • _______________ 3.Do what you say you will _______________ do. • _______________ 4.Be accountable. _______________
    33. 33. 5. Show you appreciate • _______________ _______________ your associate’s contributions and _______________ individuality. _______________ 6. Get out and roll up • _______________ your sleeves once in a _______________ while and do it _______________ cheerfully, create an _______________ atmosphere of _______________ mutual respect. • _______________ 7. Listen to the true _______________ intentions of your _______________ associates. _______________
    34. 34. 8. Give 5 truthful and nongeneric compliments every day 9. Give credit where credit is deserved - reward 10. Mentor, trust, let go and help your associates be all they can be…. 11. Keep learning, keep growing and be a positive, professional role model. 12. Never forget to say Thank You! • ______________ ______________ ______________ • ______________ ______________ • ______________ ______________ ______________ • ______________ ______________ ______________ ______________
    35. 35. Thank You for being Caring Professionals.

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