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TRUSTECH 2019 conference: Challenges ahead in Fast changing payments

Presentation made on November 27th 2019 at TRUSTECH by Sirpa Nordlund - SVP, Customer Team Head, Country Director Finland at NETS.EU
Contents: The payments sector continues to evolve focusing on ease, speed and security, with operations becoming more and more intertwined around digital identification. Non-cash payments are considerably growing around the world: in Europe and the US contactless card payments are increasing and in Asia, mobile wallets are strongly taking the lead for cashless transactions. Payments may also be changing rapidly with global players announcing combining crypto-techniques, communications tools and regulatory back-up in 2020 worldwide.

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TRUSTECH 2019 conference: Challenges ahead in Fast changing payments

  1. 1. 1 Challenges ahead in Fast changing payments
  2. 2. Nets, SVP, Country Director 2017- Mobey Forum, CEO, 2010-2016 Giesecke & Devrient, European Sales Director 2007-2009 Nokia, Head of Business Development 1997-2006 @senordlund Sirpa Nordlund Head of Industry Engagement, Ms.S in Economics
  3. 3. 09/07/2020 Please – not another disruption story…..
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  5. 5. Apple Pay Accounts for 1 in 2 OEM Pay Users Globally, Reaching 200 Million in 2020
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  7. 7. 09/07/2020
  8. 8. 8 75 percent of tech-savvy customers are currently using at least one financial product provided by a technology giant.
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  10. 10. The good old 4-party model….. Consumer Merchant Acquirer Issuer
  11. 11. ….the good old 4-party model is now more like a street party Consumer Merchant Acquirer Issuer
  12. 12. 12 Source: A.T. Kearney Banking and Payments Study 2017
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  14. 14. “What brings customers together sets them apart”3 2019 TRUST: Consumers’ trust in financial institutions is high and increasing CHANNELS: Better integration across physical and digital channels SHARE: Willing to share data for advice and more attractive deals. PERSONALIZED offering from their financial providers. Source: Accenture. n=47000
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  18. 18. 18 Accenture FS Study 2019
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  21. 21. 22 Questions
  22. 22. Thanks for listening! @senordlund Sirpa Nordlund Sirpa.Nordlund@nets.eu Twitter: @senordlund LinkedIn: in/sirpanordlund

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