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Gapping the bridge - Torbjørn Lussand - SEE 2018


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Odfjell owns and operates chemical tankers and LPG/Ethylene carriers in global and regional trades as well as a joint venture network of tank terminals. The company is a global leader in transport and storage of bulk liquid chemicals products and edible oils.

Digitizing and automating business processes at the scale of this company requires IT to be as effective and efficient as possible. They have to have the capacity to proactively adopt new technology and prepare the business for the transformation that is to come.

Leading his IT organization into the future, Torbjørn Lussand has committed to standardization, global shared services, standard integrations and automation. He is happy to share his successes, lessons learned, and his strategy in setting the bar for added value of IT.

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Gapping the bridge - Torbjørn Lussand - SEE 2018

  1. 1. Organize services #SEE18 Gapping the bridge Torbjørn Lussand, VP Corporate IT Odfjell
  2. 2. #SEE18 Torbjørn Lussand VP Corporate IT Odfjell
  3. 3. Agenda  About Odfjell  Digitalization - The Condition of the Game  The IT strategy – What’s the point?  Our Journey  Enabling Shared Services  Our Future
  4. 4. Odfjell SE 4 • Established in 1914 with headquarters in Bergen, Norway • Listed on Oslo stock exchange • A leading operator of chemical tankers with 80-100 vessels, which are among the most sophisticated tankers in the world • About 50-60% contract coverage • Worldwide trading • Owns (j/v) and operates 7 tank terminals, located at strategic international shipping hubs
  5. 5. Our Digital Mission Te c h n o l o g y o p p o r t u n i t i e s a r i s i n g w i t h i n c r e a s i n g s p e e d D i g i t a l i z a t i o n i s a c o m p e t i t i v e s u r v i v a l g a m e – d o i n g n o t h i n g i s n o t a n o p t i o n W e o p e r a t e i n a h i g h l y c o m p e t i t i v e i n d u s t r y O u r i n d u s t r y h a s h i g h o p e r a t i o n a l c o m p l e x i t y O u r c u s t o m e r s a n d c o m p e t i t o r s a r e b e c o m i n g m o r e d i g i t a l
  6. 6. IT Beyond 2018 Connected assets and real time cargo handling – enabling safe, affordable and reliable bulk liquids logistics and excellent customer experience
  7. 7. Our Journey Implementing Shared Services became an imperative to be able continue delivering on the digital transformation – The Silent Enabler Availability Global – Cloud - Customer Integration Integrated sharing Automation More with less Usability Customer is everything
  8. 8. Enabling Shared Services The silver bullet doesn’t exist IT System Organization KPI’s Inherit business KPI
  9. 9. Our Future Shared Services is an important enabler for Digitalization. The balancing act continues. Doing more means doing less of something else…..or work smarter. Customer Fix the customer problem, not the business problem Scalability Implement Shared Services across the company, include HR, FM, Finance, … Continuous improvement Ensure the culture of improvement is built and maintained Automation Remove the need for manual work, introduce BOT and AI
  10. 10. Organize services #SEE18 Gapping the bridge Torbjørn Lussand, VP Corporate IT Odfjell Torbjørn Lussand