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Session3 01 Anna Spenceley


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Presentation made at the Sustainable Tourism in Small Island Developing States conference, 23-24 November 2017, Seychelles. A partnership of the Seychelles Sustainable Tourism Foundation, IUCN WCPA Tourism and Protected Areas Specialist Group, University of Seychelles, Paris Tourism Sorbonne (IREST), and Global Sustainable Tourism Council.

Published in: Travel
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Session3 01 Anna Spenceley

  1. 1. Tourism certification in African hotels Dr Anna Spenceley Chair, IUCN Tourism and Protected Areas Specialist Group Board member, Global Sustainable Tourism Council Editorial board, Journal of Sustainable Tourism Honorary Fellow, University of Brighton Senior Research Fellow, University of Johannesburg 23 November 2017
  2. 2. Burning Issues: Why certification? • Rewarding good practices: • Improve efficiency and reduce operating costs • Increase sales • Gain credible independent recognition • Identify ways to improve internal management • Meeting obligations: • Demonstrate compliance with legal requirements • Comply with tour operator standards and requirements
  3. 3. • But . . . low levels of uptake • Perhaps 10,000 properties certified globally (John Proctor, CEO Green Tourism, UK, WTM 2017) • Aim: To establish uptake of certification in the accommodation sector in Africa • Objectives: - Establish which African countries have certification schemes for accommodation - Case studies - Development of recommendations to the AfDB, AfDB Member Countries - to encourage and incentivise certification of tourism
  4. 4. • Desk review • Consultation - online survey – sent to 80 governments, certification programs, specialists, tourism sector, UN/international agencies - 41 responses • Targeted consultation - Sustainable Tourism Certification Alliance + certification programs + certified hotels Method
  5. 5. Findings African certification programs International certification programs
  6. 6. Findings Now 15
  7. 7. Case study: SIDS resort hotel in a protected area: Constance Ephelia  313 room resort on Mahe, Seychelles  Port Launay National Park  Certified twice:  In 2015:  Waste reduction saved Ephelia USD 17,100 in landfill and transport costs  10 staff received USD4,763 for recyclables they collected  Bottle water from reverse osmosis was 54% of all drinking water – saving 200,000 plastic bottles
  8. 8.  Kavango Zambezi TFCA treaty between Angola, Botswana, Namibia, Zambia and Zimbabwe  Incentive for certification: Eligible for inclusion in Futouris catalogue & Fair Trade Holidays  25 new lodge certifications in 1 year (with water and waste criteria) in Botswana, Zambia and Zimbabwe  Handbook on Sustainable Supply Chain Management due 2016  Challenge of destination with small lodges (<20 rooms) for tour operators Case study: Destination approach: KAZA
  9. 9. Findings: Incentives
  10. 10. Contribution Certification: ✓Sufficient tourism certification programmes in Africa (18 operating) ✓Comprehensive criteria for waste and water in certification programs ✓Regional program to integrate sustainability criteria in star-ratings But - very few hotels in Africa have been certified – less than 3.4% Incentives: ✓Cost savings incentivise certification, good waste and water management Tax allowances and more information would encourage more certification, and better waste & water management
  11. 11. Implications: training needs
  12. 12. Implications: Actions