Technology in Government: What’s Next Patrick Moore Georgia State CIO Executive Director, Georgia Technology Authority Aug...
Today’s IT Headlines
National Trends <ul><li>Budgets </li></ul><ul><ul><li>Two-thirds expect lower IT budgets through 2013 and are managing thr...
State CIO Priorities for 2010 <ul><li>Budget and cost control </li></ul><ul><li>Consolidation </li></ul><ul><li>Shared ser...
Building a Foundation for the Future <ul><li>Speed of technological change is continuing </li></ul><ul><ul><li>Gordon Moor...
A Picture of Georgia State Government <ul><li>$17.4 billion in revenue </li></ul><ul><li>No. 137 if we were a Fortune 500 ...
Georgia’s IT Enterprise <ul><li>$942.7 million spent on state’s IT enterprise in FY 2009* (5.8% of amended FY09 budget) </...
GTA Customers – GTA Services <ul><li>Who we serve </li></ul><ul><li>What we deliver </li></ul>1,400 – At Will 85 – Executi...
GTA’s Scope Today <ul><li>IT Infrastructure Services </li></ul><ul><ul><li>35,000 IT infrastructure end users </li></ul></...
Georgia is Privatizing and Consolidating <ul><li>Privatized state IT operations in 2009 </li></ul><ul><ul><li>Infrastructu...
From This…
To This    State Print Shop    State’s Tier IV Data Center    Consolidated Service Desk
State of Georgia Investments <ul><li>IT Infrastructure </li></ul><ul><ul><li>Transition and transformation: $62 million </...
What’s Next We’ve been focused on building the foundation Customer interactions take place here We are making progress her...
A Vision for the Future <ul><li>Enterprise application strategy </li></ul><ul><ul><li>Focus on customer interfaces </li></...
What You Can Do to Help <ul><li>Educate policy makers </li></ul><ul><ul><li>Technology must be seen as an investment – not...
 
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TAG Breakfast Series: Technology in Government

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TAG Breakfast Series: Technology in Government

  1. 1. Technology in Government: What’s Next Patrick Moore Georgia State CIO Executive Director, Georgia Technology Authority August 10, 2010
  2. 2. Today’s IT Headlines
  3. 3. National Trends <ul><li>Budgets </li></ul><ul><ul><li>Two-thirds expect lower IT budgets through 2013 and are managing through staff reductions, consolidation and shared services </li></ul></ul><ul><li>IT Governance </li></ul><ul><ul><li>CIOs shoulder responsibility but lack equal share of authority </li></ul></ul><ul><ul><li>Three-fifths give portfolio management processes a “C” </li></ul></ul><ul><li>Business Models </li></ul><ul><ul><li>Most CIOs expect to expand shared services and managed services </li></ul></ul><ul><li>IT Procurement </li></ul><ul><ul><li>They give current processes a “C” </li></ul></ul><ul><ul><li>Changes need to align with industry standards and best practices </li></ul></ul><ul><li>Emerging Technology </li></ul><ul><ul><li>Cloud computing is nothing new </li></ul></ul><ul><ul><li>Half are investigating it, one-third are running active or pilot projects </li></ul></ul>Source: 2010 State CIO Survey, National Association of State CIOs
  4. 4. State CIO Priorities for 2010 <ul><li>Budget and cost control </li></ul><ul><li>Consolidation </li></ul><ul><li>Shared services </li></ul><ul><li>Broadband and connectivity </li></ul><ul><li>American Recovery and Reinvestment Act </li></ul><ul><li>Security </li></ul><ul><li>Transparency </li></ul><ul><li>Infrastructure </li></ul><ul><li>Health information </li></ul><ul><li>Governance </li></ul>Source: National Association of State CIOs, November 2009
  5. 5. Building a Foundation for the Future <ul><li>Speed of technological change is continuing </li></ul><ul><ul><li>Gordon Moore’s law: Number of transistors on a chip will double about every two years </li></ul></ul><ul><ul><li>Computers for Apollo moon missions had less processing power than a cell phone </li></ul></ul><ul><li>Government must adapt to technology and how it’s used </li></ul><ul><ul><li>234 million Americans subscribed to mobile phone plans in January 2010  300 million projected by mid-2011 </li></ul></ul><ul><ul><li>42.7 million owned Internet-accessible smartphones  150 million projected by mid-2011 </li></ul></ul>Sources: comScore, The Neilsen Company, Broadcast Engineering Government struggles to keep pace with this change
  6. 6. A Picture of Georgia State Government <ul><li>$17.4 billion in revenue </li></ul><ul><li>No. 137 if we were a Fortune 500 company </li></ul><ul><li>116 departments, agencies, offices, commissions and councils </li></ul><ul><li>Wide range of services </li></ul><ul><li>Almost 100,000 employee positions </li></ul><ul><li>9.8 million customers – 20% increase since 2000 </li></ul>
  7. 7. Georgia’s IT Enterprise <ul><li>$942.7 million spent on state’s IT enterprise in FY 2009* (5.8% of amended FY09 budget) </li></ul><ul><ul><li>$274.8 million on IT infrastructure </li></ul></ul><ul><ul><li>$383.6 million on applications </li></ul></ul><ul><ul><li>$284.3 million on IT projects </li></ul></ul><ul><li>GTA is the state’s IT shared services organization </li></ul><ul><ul><li>$236.3 million budget for FY 2010 </li></ul></ul><ul><ul><li>$192 million in pass-through for technology services </li></ul></ul><ul><ul><li>$44.3 million operating budget </li></ul></ul>* Figures do not include expenditures by the University System of Georgia or the Department of Transportation. We still need to rationalize our spend
  8. 8. GTA Customers – GTA Services <ul><li>Who we serve </li></ul><ul><li>What we deliver </li></ul>1,400 – At Will 85 – Executive Branch 14 – GETS <ul><li>Servers </li></ul><ul><li>Desktops & laptops </li></ul><ul><li>Policies & standards </li></ul><ul><li>Network </li></ul><ul><li>Mainframe </li></ul><ul><li>Mainframe </li></ul><ul><li>Servers </li></ul><ul><li>Policies & standards </li></ul><ul><li>Network </li></ul>
  9. 9. GTA’s Scope Today <ul><li>IT Infrastructure Services </li></ul><ul><ul><li>35,000 IT infrastructure end users </li></ul></ul><ul><ul><li>47,000 e-mail accounts </li></ul></ul><ul><ul><li>668TB of storage space </li></ul></ul><ul><ul><li>2,500 servers </li></ul></ul><ul><li>Managed Network Services </li></ul><ul><ul><li>2,000 firewalls </li></ul></ul><ul><ul><li>1,850 routers </li></ul></ul><ul><ul><li>7,700 physical sites </li></ul></ul><ul><ul><li>133,159 voice ports </li></ul></ul>
  10. 10. Georgia is Privatizing and Consolidating <ul><li>Privatized state IT operations in 2009 </li></ul><ul><ul><li>Infrastructure services with IBM </li></ul></ul><ul><ul><li>Managed network services with AT&T </li></ul></ul><ul><li>State of Georgia was carrying too much risk </li></ul><ul><li>We were not keeping up with changing technology </li></ul>Technology is not a core competency of government
  11. 11. From This…
  12. 12. To This  State Print Shop  State’s Tier IV Data Center  Consolidated Service Desk
  13. 13. State of Georgia Investments <ul><li>IT Infrastructure </li></ul><ul><ul><li>Transition and transformation: $62 million </li></ul></ul><ul><ul><li>Infrastructure services: $122 million </li></ul></ul><ul><li>Network </li></ul><ul><ul><li>Transition and transformation: $34 million </li></ul></ul><ul><ul><li>Network infrastructure: $65 million </li></ul></ul>These are investments the state never could make on its own
  14. 14. What’s Next We’ve been focused on building the foundation Customer interactions take place here We are making progress here Agency Layer Core Missions Collaboration Layer Project Delivery Architecture State Reviews Data Management & Access Statewide Infrastructure Layer Data Center Security Network Shared Applications Commodity Procurements
  15. 15. A Vision for the Future <ul><li>Enterprise application strategy </li></ul><ul><ul><li>Focus on customer interfaces </li></ul></ul><ul><ul><li>Consider developments like mobile computing </li></ul></ul><ul><ul><li>Savings opportunity </li></ul></ul><ul><li>Consolidated budget for all state technology </li></ul><ul><li>Improve IT governance </li></ul>Create a consolidated, transparent enterprise where technology decisions are made with the citizen in mind
  16. 16. What You Can Do to Help <ul><li>Educate policy makers </li></ul><ul><ul><li>Technology must be seen as an investment – not as an expense </li></ul></ul><ul><li>Convey a sense of urgency </li></ul><ul><ul><li>Government has to move faster than it does </li></ul></ul>

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