Providing Analytics and Engagement Across the
SOCIAL MEDIA DNA.
Listening to Fuel the Enterprise
Build a community of brand
advocates and identify key
influencers and key influencial
websites to improve targeting and
gauge the impact of campaigns.
Improve customer satisfaction.
Establish real-time communication
between your brand and consumers
to improve service and sales.
Identify a potential crisis before it
spreads. Establish a direct
dialogue with the key journalists,
bloggers, etc. Engage in real-time
to communicate directly with
Analyze online conversations,
opinions, wants and needs, for a
brand or topic. Identify a brand’s
strengths, weaknesses, opportunities
for improvement, and measure
competitor presence and progress.
Identify new prospects for lead
generation and provide new product
info, news, and promotions. Use
social intelligence to understand
consumer wants and needs to
integrate into sales materials and
Control brand image and reputation.
Identify new candidates and
communicate directly to facilitate the