Clinical Analytics
Clinical Insights to identify treatment and
wellness program effectiveness and patient
satisfaction.
•	...
For more information, visit Syntel online at www.syntelinc.com
or call us at US/+1 (248) 619-3503, UK/+44 (0) 207-636-3587...
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Transforming Healthcare with Analytics

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Syntel’s Healthcare Analytics Solutions: Health Insights (h-Insights) spans across a range of application areas, from clinical data management to fraudulent claims analysis and from operational performance to consumer analytics. h-Insights enable Payers and Providers to engage with their consumers better. It ensures integrated personalized care delivery, which enhances experience at each touch point.

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Transforming Healthcare with Analytics

  1. 1. Clinical Analytics Clinical Insights to identify treatment and wellness program effectiveness and patient satisfaction. • Quality care • Medical error reduction • Wellness, prevention and disease management • Physician performance evaluation • Customer relationship management Business Benefits • Improve clinical care • Improve patient safety and reduce medical errors • Effective wellness campaign • Early detection and prevention of disease • Disease management • Understand physician profiles and clinical performance Financial Analytics Financial Insights on claims to identify cost and risk management strategies. • Claims analytics • Fraud analytics • Revenue cycle management (RCM) • Risk management analytics • Regulatory compliance management Business Benefits • Maximize ROI • Improve utilization • Mitigate risks • Check regulatory compliance • Reduce fraud and claims errors US Healthcare is primed for a big change. An influx of demand (driven by longevity of human lives and ubiquity of chronic illnesses) and inadequate supply (shortage of primary care physicians and nursing professionals) is compelling healthcare businesses to relook at their current business models and realign their strategies. Transforming Healthcare with Analytics SOLUTION HIGHLIGHTS ConText • Content and text analyzer • Leveraged for sentiment analytics Analysis Studio • Modeling tool for business users • Business insights engine Accelerated Social Media Integration Framework • Social content aggregation • Social persona builder SmartMobi • Mobile dashboard framework • Can connect to Oracle BI, Cognos and MicroStrategy In this age of mobile empowerment, the demand for improved quality of healthcare and increased value is driving healthcare enterprises to look beyond their transaction processing. Insightful analytics solutions enable healthcare Payers and Providers to harness Big Data across clinical, financial, operational and behavioral facets. This will allow businesses to create actionable insights focused on member experience and patient value. Effective application of analytics empowers healthcare organizations to better utilize their resources, help at-risk consumers to get healthy, save more lives, contain costs, improve their services and performance and reduce their environmental impact. Syntel’s Solution Syntel’s healthcare analytics solution - Health Insights (h-Insights) spans across a range of application areas, from clinical data management to fraudulent claims analysis and from operational performance to consumer analytics. h-Insights enable Payers and Providers to engage with their consumers better. It ensures integrated personalized care delivery, which enhances experience at each touch point. h-Insights Transformational Process Integrate data Population Data (Clinical, Financial, EMR, EHR, Behavioral) Identify trends and stratify risks Driving diagnosis towards wellness Point of care decision Trends Analyze Individuals Include real-time data
  2. 2. For more information, visit Syntel online at www.syntelinc.com or call us at US/+1 (248) 619-3503, UK/+44 (0) 207-636-3587 Transforming Healthcare with Analytics © 2014, SYNTEL INC. 052014 WHY SYNTEL? • With deep healthcare platform knowledge and experience, Syntel’s Healthcare Analytics solutions complement existing investments on core administration, care management, wellness and network platforms • Our digital intellectual property of tools, accelerators and frameworks provide greater speed and certainty to your business • Strategic partnerships with leading cloud, analytics and healthcare product vendors • With deep healthcare platform knowledge and experience, Syntel’s Healthcare Analytics solutions complement existing investments on core administration, care management, wellness and network platforms • Our digital intellectual property of tools, accelerators and frameworks provide greater speed and certainty to your business • Strategic partnerships with leading cloud, analytics and healthcare product vendors Delivering Excellence 360o view of customers through Customer Behavior Analytics Business Challenges • Consumer churn on the rise • Understand consumer behavior, gain insights • Identify consumer segments likely to respond positively to a campaign • Consumer engagement in healthcare financial decision making Syntel’s Solution • Analyze consumer demographic and membership enrolment data • Combine consumer, medical and claims historical data • Identify the profit-worthiness of a consumer • Predict the likelihood of disenrollment of a consumer • Predict future healthcare spending Business Benefits • Consumer 360: Improved sales effectiveness for individual line of business, understanding 360 degree of the consumer eco system • Member enrolment and retention: Member disenrollment trends reduced by 30% • Cross/up-sell possibility improved by 20% • Customer care operations: Call volume and duration analysis services to improve IVR containment through sentiment analysis reporting, using Big Data Operational and Administrative Analytics Operational insights to identify outliers or trends that will help improve the system. • Supply chain analytics • Human resource/ workforce analytics • Strategic analytics • Cost and time analytics • Benchmarking digital engagement strategy Business Benefits • Optimize supply chain and human capital management • Reduce costs and increase efficiency • Elevate catchment area and network management • Improve pay for performance and accountability • Increase operating speed and adaptability Consumer Analytics Operational insights to identify outliers or trends that will help improve the system. • Supply chain analytics • Human resource/ workforce analytics • Strategic analytics • Cost and time analytics • Benchmarking digital engagement strategy Business Benefits • Improve consumer experience, acquisition and retention • Propensity Analysis helps in understanding consumer behavior • 360° view of a patient to sustain clinical decisions • Monitor and predict at-risk patients • Predict patient response to and compliance with treatments • Penalized outcome based care delivery and cost control

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