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INTERNATIONAL FEDERATION OF REDCROSS AND RED CRESECENT SOCIETIES                        Presented By: Zarah Faraz
HISTORY OF IFRC• IFRC is a non-profit organization aimed at providing different  forms of services to a number of deservin...
PRODUCT• Health and Social Services• Migration• Humanitarian Logistics.• Disaster Management• Disaster law Visiting detain...
PLACE AND TIME• Evolution of IFRC   • Established in May 1919, in Paris as the because of the     consequences of world wa...
PRICE• IFRC     being   a  non-profit  organization has no price tags  attached to the services it  provides .• The financ...
PROMOTION• The promotional campaigns for IFRC are carried out through  different source that includes:   • Electronic Medi...
PEOPLE• VOLUNTEERS• STAFF MEMBERS• THE PEOPLE SEEKING IFRC SERVICES“ There are around 97 million people that perform their...
PROCESSFor all the services that the organization provides, it has adifferent kind of process in the form of a question an...
PRODUCTIVITY AND QUALITY• RED CROSS has come forward  as a brand, an NGO with an aim  of a non-profit organization.• Now w...
PHYSICAL EVIDENCE/EXISTENCE• The physical building of the headquarters-picture• The camps held on the war side-picture• Ne...
THANK YOU…QUESTIONS???
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International Federation of Red Cross

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8 P's of Service Management

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International Federation of Red Cross

  1. 1. INTERNATIONAL FEDERATION OF REDCROSS AND RED CRESECENT SOCIETIES Presented By: Zarah Faraz
  2. 2. HISTORY OF IFRC• IFRC is a non-profit organization aimed at providing different forms of services to a number of deserving people.• The movement branches out into 3 major organizational, all united under the same flag with the main aim of providing humanitarian services to the people.
  3. 3. PRODUCT• Health and Social Services• Migration• Humanitarian Logistics.• Disaster Management• Disaster law Visiting detainees• Protecting civilians• Reuniting families
  4. 4. PLACE AND TIME• Evolution of IFRC • Established in May 1919, in Paris as the because of the consequences of world war 1. • It all started of with 5 nations and the number has grown to 186 over the years, including an operating centre in all the 186 nations. • The head quarter is in Geneva ,Switzerland
  5. 5. PRICE• IFRC being a non-profit organization has no price tags attached to the services it provides .• The finance is raised mainly through the donations• European Union is one example of organizations that generously and voluntarily donate to IFRC
  6. 6. PROMOTION• The promotional campaigns for IFRC are carried out through different source that includes: • Electronic Media • Internet • Television • Print Media • Newspapers • Magazines
  7. 7. PEOPLE• VOLUNTEERS• STAFF MEMBERS• THE PEOPLE SEEKING IFRC SERVICES“ There are around 97 million people that perform their duties towards humanity ,making red cross a global organization .”
  8. 8. PROCESSFor all the services that the organization provides, it has adifferent kind of process in the form of a question answer sessionwith the person in question, just for the purpose of obtainingrelevant information necessary for IFRC to provide the services .
  9. 9. PRODUCTIVITY AND QUALITY• RED CROSS has come forward as a brand, an NGO with an aim of a non-profit organization.• Now when associated as a brand, it obviously provides good quality services to all, regardless of the religion, color, nationalities etc• Productivity is also of good standards in terms of the staff of IFRC .
  10. 10. PHYSICAL EVIDENCE/EXISTENCE• The physical building of the headquarters-picture• The camps held on the war side-picture• Newspaper clips-picture
  11. 11. THANK YOU…QUESTIONS???

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