Personal Information
Organization / Workplace
Global United Kingdom
Industry
Technology / Software / Internet
Website
http://www.sword-ciboodle.com
About
Sword Ciboodle is an award winning, multi-channel customer engagement platform, designed for the 21st century organization to meet the needs of the 21st century customer. From telephone to email and community through self-service, our software solutions enable you to create a consistent, efficient and differentiated service experience. The customer experience fabric for many global brands, Sears, Sony, Vodafone, Standard Bank and Vistaprint all leverage our platform to construct a genuinely social and customer centric business.
Tags
customer service
social crm
crm
contact centre
customer experience
contact center
#crm #scrm #ciboodle
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customer support
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business process management
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scrm
customer interaction software solutions
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analytics
real time decision manager
sword ciboodle
sas
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