Self evaluation from cfs


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Self evaluation from cfs

  1. 1. Self Evaluation of the Child & Family Services Overview & Scrutiny Board Cllr Mark Child Cllr Paxton Hood-Williams O&S Improvement Session: 10 th December 2009
  2. 2. Aims of this Presentation <ul><li>To share progress </li></ul><ul><li>To share what we have learnt </li></ul><ul><li>To share the self evaluation </li></ul><ul><li>To inform a possible roll out of the new approaches </li></ul>
  3. 3. The story so far <ul><li>Established April 09 </li></ul><ul><li>Expectations: </li></ul><ul><li>Strengthen Scrutiny for Child & Family Services </li></ul><ul><li>Meet as frequently as required </li></ul><ul><li>A more effective critical friend challenge to the executive </li></ul><ul><li>A constructive relationship between the Board and the Cabinet Member for Social Services </li></ul><ul><li>Focus on monitoring performance, testing CFS improvement actions and undertaking additional project and development work </li></ul><ul><li>Pioneer new approaches to Scrutiny </li></ul>
  4. 4. Our Agreed Aim <ul><li>To provide ‘critical friend’ challenge to the Executive (and decision-makers) in respect of children’s social services by undertaking a range of overview & scrutiny activities to ensure that improvement in the care of vulnerable children is delivered, sustained and embedded </li></ul>
  5. 5. Activity <ul><li>11 Board Meetings held since 20 th April </li></ul><ul><li>3 Task & Finish Groups established (20+ meetings) </li></ul><ul><li>77% Board Member Attendance </li></ul><ul><li>4 Meetings – Cabinet Member present </li></ul><ul><li>15 external participants </li></ul>
  6. 6. Workplan to Date ….lots <ul><li>Key Findings and Priorities for Action (from CSSIW Inspection Report – November 2007) </li></ul><ul><li>CSSIW Inspection Report – March 2009 </li></ul><ul><li>Statements from Deputy Minister for Social Services – 3rd March & 24th March </li></ul><ul><li>The Authority’s response to the Deputy Minister. </li></ul><ul><li>Child and Family Services Strategic Delivery Plan (incl. Action Plan) for 2009/10 </li></ul><ul><li>Child & Family Services Performance Reports </li></ul><ul><li>Corporate Approach to Child & Family Services - Evidence from the Chief Executive & Corporate Director (Education) </li></ul><ul><li>Evidence from Key Members - Cabinet Member for Social Services and Leader of the Council </li></ul><ul><li>Local Safeguarding Children Board - Evidence from Key Partners </li></ul><ul><li>Safeguarding Arrangements within the City and County of Swansea </li></ul><ul><li>Children & Young People Plan and input in to the recent review </li></ul><ul><li>Evidence from Children's Charities </li></ul><ul><li>Evidence from Disability Groups </li></ul><ul><li>Letters from Cabinet Member for Social Services responding to Chair’s Letters </li></ul><ul><li>Detailed Examination of Workforce, Family Support Services, and Initial & Core Assessments </li></ul>
  7. 7. External Input <ul><li>Very positive feedback from the Intervention Board </li></ul><ul><li>John Wrangham - Be aware of what the inspectors ask: </li></ul><ul><ul><ul><li>How did this service get to this point without scrutiny being aware or raising concerns? </li></ul></ul></ul><ul><ul><ul><li>Can we be confident that scrutiny will provide an adequate check and robust challenge in future? </li></ul></ul></ul><ul><ul><ul><li>Are processes, resources and facilities there to protect children adequately? </li></ul></ul></ul>
  8. 8. Self Evaluation What Has Worked Well? <ul><li>Chair’s Letters </li></ul><ul><li>Questioning strategies </li></ul><ul><li>Performance monitoring </li></ul><ul><li>Focusing the work plan </li></ul><ul><li>Task & finish groups </li></ul><ul><li>Engaging with front line staff </li></ul>
  9. 9. Chairs letters <ul><li>Regular </li></ul><ul><li>Agreed </li></ul><ul><li>Conversation </li></ul><ul><li>Reported at Council </li></ul><ul><li>Need to monitor longer term </li></ul>
  10. 10. Questioning Strategy <ul><li>E-mail </li></ul><ul><li>Pre meeting </li></ul><ul><ul><ul><ul><ul><li>why are we asking qs </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>What qs are we asking </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Whose asking them </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>What answers do we want </li></ul></ul></ul></ul></ul><ul><li>Post meeting </li></ul><ul><ul><ul><ul><ul><li>How did that go </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Questions asked, answered, did we like the answers </li></ul></ul></ul></ul></ul>
  11. 11. Performance monitoring <ul><li>What are important ones </li></ul><ul><li>Focus on a few </li></ul><ul><li>What is information behind them </li></ul><ul><li>Get them on time and regularly </li></ul><ul><li>Use Pre & Post to review </li></ul><ul><li>Get them e-mailed and Q on line </li></ul>
  12. 12. Focusing the work plan <ul><li>A working document </li></ul><ul><li>Prioritise </li></ul><ul><ul><ul><ul><ul><li>what is most important, why </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>What can be done, when </li></ul></ul></ul></ul></ul><ul><li>Be precise in defining subject </li></ul><ul><li>Limit length of investigation </li></ul>
  13. 13. Task & finish groups Engaging with front line staff <ul><li>Appropriate no of councillor </li></ul><ul><li>Remit know </li></ul><ul><li>Resources allocated </li></ul><ul><li>Let them do it </li></ul><ul><li>Become know to staff </li></ul><ul><li>Confidence </li></ul><ul><li>Whistle blowing </li></ul><ul><li>Real picture </li></ul>
  14. 14. What Have Been the Benefits? <ul><li>Members have been galvanised </li></ul><ul><li>Members feel they are doing “real” scrutiny and making a difference </li></ul><ul><li>Engendered genuine team working and cross-party consensus </li></ul><ul><li>Knowledge of members of CFS has increased significantly </li></ul><ul><li>Productive and challenging relationship with the Cabinet Member through letters and visibility at Council. </li></ul><ul><li>Effective performance monitoring </li></ul>
  15. 15. Quotes From Board Members <ul><li>High level of attendance: “shows how people feel about it” </li></ul><ul><li>Chairs letters: “We are starting to develop a conversation” </li></ul><ul><li>Performance monitoring: “Actually, I think we have done an incredibly good job” </li></ul><ul><li>Workplan: “By and large we have focused on what we needed to focus on” </li></ul><ul><li>Engaging with Frontline Staff: “It’s been good to talk to people actually doing the job” </li></ul>
  16. 16. Quotes From Board Members <ul><li>“ It’s important to focus on the fact that this is a good process not just about good individuals” </li></ul><ul><li>“ All of the parts make a good team” </li></ul><ul><li>“ It takes time but only because we are now more forensic” </li></ul><ul><li>“ Sometime the professionals are too close – we can step back and look at it from outside” </li></ul>
  17. 17. How Can We Improve? <ul><li>Engage with children </li></ul><ul><li>Follow up on actions agreed with the Cabinet Member </li></ul><ul><li>Consider Co-option to widen the knowledge of the board </li></ul><ul><li>Be a more effective ‘critical friend’...... </li></ul><ul><li>Increase the public’s awareness of us </li></ul><ul><li>Look beyond Swansea </li></ul>
  18. 18. Self Evaluation of the Child & Family Services Overview & Scrutiny Board Cllr Mark Child Cllr Paxton Hood-Williams O&S Improvement Session: 10 th December 2009