This document discusses fraud in online marketing traffic. It notes that 18% of paid web traffic and 40% of mobile traffic is fraudulent. Common fraud practices include using proxies, bots that automate clicks and conversions, duplicate IP addresses, and cookie dropping. The document provides tips for detecting fraud such as analyzing referral URLs, conversion rates, session times, IP patterns, and user agents. Careful ongoing analysis of traffic data is needed to minimize fraudulent traffic.
2. Example Company Inc.
• Monthly Marketing Spend
$ 150.000
• Commission Payout
$ 5
• Percentage of Fraud
15%
Annual Financial Damage
$ 270.000
AN OVERVIEW OF FRAUD
3. IS YOUR TRAFFIC HIGH-QUALITY?
Our research suggests that
18% of all Paid Web Traffic
is Fraudulent.
It goes further than that
with Mobile where Fraud
can be as high as 40%.
4. THE NETWORK DIAGRAM
ADVERTISER
Network 1 Network 2
Affiliate 1 Affiliate 2 Affiliate 3
Your traffic presumably
comes from a limited
number of affiliate ID’s.
Only a careful and complex
analysis can bring your
business back on the right
track. FRAUDSTER
5. COMMON BEST PRACTICES
• ARPU Analysis
• Referer URL Checks
• Affiliate Screening
• Conversion Rate Analysis
• IP Address Checks
6. BUT IN REALITY …
ADVERTISER
Network 1 Network 2
Affiliate 1 Network 3Affiliate 2 Affiliate 3
Sub-affiliate 1 FRAUDSTER
Networks are very often
signed up as affiliates to
other networks.
Fraudsters can only be
driven away for a limited
time.
7. ISSUES WITH FRAUD SCREENING
• Analysis require at least 300 conversions
• Precious time is wasted
• Affiliates sign up under multiple fake accounts
• Networks exchange offers between them
• Analytics takes a minimum of 2 weeks
• No permanent exclusion possible
and fraudsters simply keep at it …
8. FIRST STEPS TO TACKLING FRAUD
Check your affiliate’s IP on sign-up, as
it might be a proxy.
Limit countries that can join in.
Ask for SMS validation on Signup.
Analyse your Traffic (IP-Addresses,
ConversionRates, User Agents …)
Try to minimize fraud
instead of attempting to
achieve 100%
10. CONVERSION RATE ANALYSIS
Gain new insights by
checking daily and hourly
conversion rates.
You can easily plot similar
graphs in Excel or Google
Sheets.
Clicks
Convs
Hours
11. PROXY DETECTION
Proxies are very often
identifiable just by their
name.
There are a variety of free
resources on the web to
check IP info such as
whoer.net or freegeoip.net.
12. CLEAN IP vs TOR IP
My IP address
91.109.247.173
formats
Hostname
tor-exit2-readme.puckey.org →
91.109.247.173
Mail server epistle.puckey.org
IP range 91.109.246.0 - 91.110.63.255
ISP UK2 - Ltd
Organization UK2 - Ltd
Black list
Yes
(Illegal 3rd party exploits, including proxies,
worms and trojan)
Proxy
headers No
ports check
TOR Yes
Anonymizer No
My IP address
93.205.98.43
formats
Hostname p5DCD622B.dip0.t-ipconnect.de → 93.205.98.43
Mail server rx.t-online.de
IP range 93.205.98.0 - 93.205.99.255
ISP Deutsche Telekom AG
Organization Deutsche Telekom AG
Black list
No
Proxy
headers No
ports check
TOR No
Anonymizer No
Tor IP German Telekom DSL
13. TimeZone Offset
When many conversions
show a difference between
the TimeZone of the IP-
Address / Local Computer
Time it can be an indication
to fraud.
www.whoer.net/extended
Country
Germany
(DE) more
Continent Europe
Region Bayern
City Munich
ZIP code N/A
Latitude 48.15
Longitude 11.5833
Map show
Time
zone Europe/Berlin
local Sun Mar 22 2015 17:03:52 GMT+0100 (CET)
system Sun Mar 22 2015 23:03:52 GMT+0700 (KRAT)
UTC Sun Mar 22 2015 16:03:52 UTC
GMT Sun Mar 22 2015 16:03:52 GMT
DST No
14. IP PATTERNS & DUPLICATES
Lead campaigns should
never total more than 3% in
duplicate IP’s.
IP patterns are more subtle
and result from Modem or
3G resets.
Excel’s Pivot Tables are a
great tool in the absence of
specialized software.
72.85.110.5
72.85.110.15
72.85.110.120
72.85.110. 22
16. SESSION TIME
Time between a click and a conversion (Registration / Install etc.)
- Below-average session times indicate automation/ bots.
- Above-average session in combination with a low CR (<0.1%) indicates Cookie Dropping
17. REFERER URL
Shows the source the traffic came from
- Does the product match with site ? (e.g. a Healthcare site delivering lots of Game Leads)
- Banner Promotions should contain a Referer URL.
- Ask your Affiliates why his traffic does not have a Referer
18. WHAT TO WATCH OUT FOR
High conversion rates at unusual times or
extremely high (>30%) or low (<0.1%)
conversion rates is always suspicious.
An increase in traffic without prior notice from
your business partners should be carefully
analyzed.
Affiliates with dubious profiles signing up,
generally shortly after some other affiliate just
joined is a bad sign.
19. THANK YOU!
Subtitle
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CONCLUSION
Sven Hezel
E-mail: sven@24metrics.com
Tel: +49 8941613283
QUESTIONS?
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http://www.24metrics.com/downloads/