SlideShare a Scribd company logo
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Sven Hezel
sven@24metrics.com
Example Company Inc.
• Monthly Marketing Spend
$ 150.000
• Commission Payout
$ 5
• Percentage of Fraud
15%
Annual Financial Damage
$ 270.000
AN OVERVIEW OF FRAUD
IS YOUR TRAFFIC HIGH-QUALITY?
Our research suggests that
18% of all Paid Web Traffic
is Fraudulent.
It goes further than that
with Mobile where Fraud
can be as high as 40%.
THE NETWORK DIAGRAM
ADVERTISER
Network 1 Network 2
Affiliate 1 Affiliate 2 Affiliate 3
Your traffic presumably
comes from a limited
number of affiliate ID’s.
Only a careful and complex
analysis can bring your
business back on the right
track. FRAUDSTER
COMMON BEST PRACTICES
• ARPU Analysis
• Referer URL Checks
• Affiliate Screening
• Conversion Rate Analysis
• IP Address Checks
BUT IN REALITY …
ADVERTISER
Network 1 Network 2
Affiliate 1 Network 3Affiliate 2 Affiliate 3
Sub-affiliate 1 FRAUDSTER
Networks are very often
signed up as affiliates to
other networks.
Fraudsters can only be
driven away for a limited
time.
ISSUES WITH FRAUD SCREENING
• Analysis require at least 300 conversions
• Precious time is wasted
• Affiliates sign up under multiple fake accounts
• Networks exchange offers between them
• Analytics takes a minimum of 2 weeks
• No permanent exclusion possible
and fraudsters simply keep at it …
FIRST STEPS TO TACKLING FRAUD
Check your affiliate’s IP on sign-up, as
it might be a proxy.
Limit countries that can join in.
Ask for SMS validation on Signup.
Analyse your Traffic (IP-Addresses,
ConversionRates, User Agents …)
Try to minimize fraud
instead of attempting to
achieve 100%
Suspicious Spikes
Plot Graphs to check
Conversion Volume.
Spiking Affiliate Traffic
(especially from unknown
affiliates are very often
fraudulent)
Clicks
Convs
Hours
0
10
20
30
40
50
60
70
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
Affiliate 1 Affiliate 2 Affiliate 3
!
Check with Affiliate
CONVERSION RATE ANALYSIS
Gain new insights by
checking daily and hourly
conversion rates.
You can easily plot similar
graphs in Excel or Google
Sheets.
Clicks
Convs
Hours
PROXY DETECTION
Proxies are very often
identifiable just by their
name.
There are a variety of free
resources on the web to
check IP info such as
whoer.net or freegeoip.net.
CLEAN IP vs TOR IP
My IP address
91.109.247.173
formats
Hostname
tor-exit2-readme.puckey.org →
91.109.247.173
Mail server epistle.puckey.org
IP range 91.109.246.0 - 91.110.63.255
ISP UK2 - Ltd
Organization UK2 - Ltd
Black list
Yes
(Illegal 3rd party exploits, including proxies,
worms and trojan)
Proxy
headers No
ports check
TOR Yes
Anonymizer No
My IP address
93.205.98.43
formats
Hostname p5DCD622B.dip0.t-ipconnect.de → 93.205.98.43
Mail server rx.t-online.de
IP range 93.205.98.0 - 93.205.99.255
ISP Deutsche Telekom AG
Organization Deutsche Telekom AG
Black list
No
Proxy
headers No
ports check
TOR No
Anonymizer No
Tor IP German Telekom DSL
TimeZone Offset
When many conversions
show a difference between
the TimeZone of the IP-
Address / Local Computer
Time it can be an indication
to fraud.
www.whoer.net/extended
Country
Germany
(DE) more
Continent Europe
Region Bayern
City Munich
ZIP code N/A
Latitude 48.15
Longitude 11.5833
Map show
Time
zone Europe/Berlin
local Sun Mar 22 2015 17:03:52 GMT+0100 (CET)
system Sun Mar 22 2015 23:03:52 GMT+0700 (KRAT)
UTC Sun Mar 22 2015 16:03:52 UTC
GMT Sun Mar 22 2015 16:03:52 GMT
DST No
IP PATTERNS & DUPLICATES
Lead campaigns should
never total more than 3% in
duplicate IP’s.
IP patterns are more subtle
and result from Modem or
3G resets.
Excel’s Pivot Tables are a
great tool in the absence of
specialized software.
72.85.110.5
72.85.110.15
72.85.110.120
72.85.110. 22
USER AGENT ANALYSIS
Real traffic comes from a balanced mix of browsers and operating systems.
SESSION TIME
Time between a click and a conversion (Registration / Install etc.)
- Below-average session times indicate automation/ bots.
- Above-average session in combination with a low CR (<0.1%) indicates Cookie Dropping
REFERER URL
Shows the source the traffic came from
- Does the product match with site ? (e.g. a Healthcare site delivering lots of Game Leads)
- Banner Promotions should contain a Referer URL.
- Ask your Affiliates why his traffic does not have a Referer
WHAT TO WATCH OUT FOR
High conversion rates at unusual times or
extremely high (>30%) or low (<0.1%)
conversion rates is always suspicious.
An increase in traffic without prior notice from
your business partners should be carefully
analyzed.
Affiliates with dubious profiles signing up,
generally shortly after some other affiliate just
joined is a bad sign.
THANK YOU!
Subtitle
• List item
• List item
• List item
• List item Slide has a
CONCLUSION
Sven Hezel
E-mail: sven@24metrics.com
Tel: +49 8941613283
QUESTIONS?
You can Download this presentation here:
http://www.24metrics.com/downloads/

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An Overview of Detecting and Preventing Fraudulent Web Traffic

  • 2. Example Company Inc. • Monthly Marketing Spend $ 150.000 • Commission Payout $ 5 • Percentage of Fraud 15% Annual Financial Damage $ 270.000 AN OVERVIEW OF FRAUD
  • 3. IS YOUR TRAFFIC HIGH-QUALITY? Our research suggests that 18% of all Paid Web Traffic is Fraudulent. It goes further than that with Mobile where Fraud can be as high as 40%.
  • 4. THE NETWORK DIAGRAM ADVERTISER Network 1 Network 2 Affiliate 1 Affiliate 2 Affiliate 3 Your traffic presumably comes from a limited number of affiliate ID’s. Only a careful and complex analysis can bring your business back on the right track. FRAUDSTER
  • 5. COMMON BEST PRACTICES • ARPU Analysis • Referer URL Checks • Affiliate Screening • Conversion Rate Analysis • IP Address Checks
  • 6. BUT IN REALITY … ADVERTISER Network 1 Network 2 Affiliate 1 Network 3Affiliate 2 Affiliate 3 Sub-affiliate 1 FRAUDSTER Networks are very often signed up as affiliates to other networks. Fraudsters can only be driven away for a limited time.
  • 7. ISSUES WITH FRAUD SCREENING • Analysis require at least 300 conversions • Precious time is wasted • Affiliates sign up under multiple fake accounts • Networks exchange offers between them • Analytics takes a minimum of 2 weeks • No permanent exclusion possible and fraudsters simply keep at it …
  • 8. FIRST STEPS TO TACKLING FRAUD Check your affiliate’s IP on sign-up, as it might be a proxy. Limit countries that can join in. Ask for SMS validation on Signup. Analyse your Traffic (IP-Addresses, ConversionRates, User Agents …) Try to minimize fraud instead of attempting to achieve 100%
  • 9. Suspicious Spikes Plot Graphs to check Conversion Volume. Spiking Affiliate Traffic (especially from unknown affiliates are very often fraudulent) Clicks Convs Hours 0 10 20 30 40 50 60 70 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Affiliate 1 Affiliate 2 Affiliate 3 ! Check with Affiliate
  • 10. CONVERSION RATE ANALYSIS Gain new insights by checking daily and hourly conversion rates. You can easily plot similar graphs in Excel or Google Sheets. Clicks Convs Hours
  • 11. PROXY DETECTION Proxies are very often identifiable just by their name. There are a variety of free resources on the web to check IP info such as whoer.net or freegeoip.net.
  • 12. CLEAN IP vs TOR IP My IP address 91.109.247.173 formats Hostname tor-exit2-readme.puckey.org → 91.109.247.173 Mail server epistle.puckey.org IP range 91.109.246.0 - 91.110.63.255 ISP UK2 - Ltd Organization UK2 - Ltd Black list Yes (Illegal 3rd party exploits, including proxies, worms and trojan) Proxy headers No ports check TOR Yes Anonymizer No My IP address 93.205.98.43 formats Hostname p5DCD622B.dip0.t-ipconnect.de → 93.205.98.43 Mail server rx.t-online.de IP range 93.205.98.0 - 93.205.99.255 ISP Deutsche Telekom AG Organization Deutsche Telekom AG Black list No Proxy headers No ports check TOR No Anonymizer No Tor IP German Telekom DSL
  • 13. TimeZone Offset When many conversions show a difference between the TimeZone of the IP- Address / Local Computer Time it can be an indication to fraud. www.whoer.net/extended Country Germany (DE) more Continent Europe Region Bayern City Munich ZIP code N/A Latitude 48.15 Longitude 11.5833 Map show Time zone Europe/Berlin local Sun Mar 22 2015 17:03:52 GMT+0100 (CET) system Sun Mar 22 2015 23:03:52 GMT+0700 (KRAT) UTC Sun Mar 22 2015 16:03:52 UTC GMT Sun Mar 22 2015 16:03:52 GMT DST No
  • 14. IP PATTERNS & DUPLICATES Lead campaigns should never total more than 3% in duplicate IP’s. IP patterns are more subtle and result from Modem or 3G resets. Excel’s Pivot Tables are a great tool in the absence of specialized software. 72.85.110.5 72.85.110.15 72.85.110.120 72.85.110. 22
  • 15. USER AGENT ANALYSIS Real traffic comes from a balanced mix of browsers and operating systems.
  • 16. SESSION TIME Time between a click and a conversion (Registration / Install etc.) - Below-average session times indicate automation/ bots. - Above-average session in combination with a low CR (<0.1%) indicates Cookie Dropping
  • 17. REFERER URL Shows the source the traffic came from - Does the product match with site ? (e.g. a Healthcare site delivering lots of Game Leads) - Banner Promotions should contain a Referer URL. - Ask your Affiliates why his traffic does not have a Referer
  • 18. WHAT TO WATCH OUT FOR High conversion rates at unusual times or extremely high (>30%) or low (<0.1%) conversion rates is always suspicious. An increase in traffic without prior notice from your business partners should be carefully analyzed. Affiliates with dubious profiles signing up, generally shortly after some other affiliate just joined is a bad sign.
  • 19. THANK YOU! Subtitle • List item • List item • List item • List item Slide has a CONCLUSION Sven Hezel E-mail: sven@24metrics.com Tel: +49 8941613283 QUESTIONS? You can Download this presentation here: http://www.24metrics.com/downloads/