Take the Virtual Stage Webinar


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Congratulations! You know your subject material, you have worked out what you want to tell your audience and you have a set of PowerPoint slides. But are you ready to give your presentation in the most effective manner for your setting?
To truly engage and influence your listeners, you need to adapt your presentation to the environment in which it is delivered. In-room presentations, web conference presentations and hybrid meetings each demand different approaches.
Join us as we share best practices and guidelines for fine tuning your presentation to match the unique requirements of your venue.

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  • I wonder if your presentation experiences have evolved like mine have? I started out making small presentations in team meetings. Short and factual. Then I progressed to larger presentations in front of a room. Then larger presentations in auditoriums. And now I do the bulk of my presentations alone in front of my computer, but to audiences around the country and around the world. As I moved along this path, I discovered that some things about presenting effectively remained constant, while others changed with the venue. I’d like to share the similarities and differences with you to help you do the best possible job no matter where you find yourself presenting.
  • I’ll start with the single most important tip, and one that is constant no matter what kind of presentation you give, in a room or over the web. Do you know what I’m going to say? I’ll give you a hint… It’s the guideline you hate the most and the one you try to wriggle out of any way you can.
  • And since all good things come in threes, we might as well close off our universal truths with another unpopular guideline that makes presenters grit their teeth. Good presentation slides make lousy handouts. Good handouts make lousy presentation slides. Don’t mix up the two. The slides that support your speech need to reinforce key concepts and give the audience a quick visual “hook” that does not distract them from the important things you are saying. If your speech is effectively up there on your slides, word for word, you give the audience permission to tune you out and read on their own. If they know they will be getting a copy of the slides, they can ignore your live presentation entirely.
  • We often want our presentations to be repurposable for use as a leave-behind or reference document. I usually get around this in just the way you see in this presentation. All the text information that would have gone onto the slide goes into the notes area instead. The added value for me as a speaker is that writing out the full explanatory notes helps me formalize exactly what I want to say when presenting each slide.
  • Now that we’ve talked about the biggest and most important similarities in presenting, let’s start looking at differences between local and remote presentations. You can adopt behaviors that serve you and your audience in the best way for each context.
  • It’s worth talking about things that can influence the audience’s perception of you before your presentation even starts.In a local venue, you are “on stage” the moment one of your audience members sees you. That may be while you are setting up or when you first walk in the door of the meeting room. You should be ready and prepared to interact positively with audience members well before your formal speech. If you look nervous or distracted, your audience will pick up on that and transfer it to their view of your presentation. If other presenters are speaking before you, pay attention to them during their talks. This establishes you as being respectful and earning the same respect from your own audience.A well managed webinar can shield you from the audience until you are ready to formally begin. But horror stories abound of presenters who did not realize they could be seen or heard and did something embarrassing before their webcast. It is safest to assume you are live as soon as you connect. A great way to establish early rapport with your audience is to engage in some light two-way chatting before the event starts. Discuss locations or the weather or any neutral topic to show them that you are live and interested in what they have to say.
  • A key difference between in-room and web presentations is that the former creates an automatic sense of community. A person sitting at his or her computer does not feel connected to other audience members… Just to you. Take advantage of this by always phrasing your remarks to speak to the individual as if he or she was the only person on the line. The fact that you know there are 300 people listening is beside the point.Instead of “Can anyone tell me the answer?” try “Do you know the answer?”Instead of “I’d like everyone out there to type their first name into the console” try “Please type your first name into the console.”The change is subtle yet powerful.You can use this trick in a local presentation too, and it will work just as well. But it is not as critical because an in-room audience already feels like a group and plurals make sense to them.
  • One minute per slide is a very rough average rule of thumb when you are first assembling your slides and wonder how many you need to create for your allotted presentation time. Some will go slower, some will go faster.You don’t want to sit on one slide for four or five minutes, as it lets the audience move their visual focus to one of the many distractions in their workspace. And where the eyes go, the attention follows.But clicking through slides too fast can be a problem as well, as we will see.
  • Occasionally I will see a presenter who wants to move very quickly through a list of items, with a quick flash of a slide for each one. This can overwhelm the ability of the internet to push information out to everybody’s computer. The next slides give an example of fast action in slides, with rapid animation effects and slide changes. Online we would see that slower computers or internet connections would have a hard time keeping up.
  • Some attendees might see the slides cleanly, while others would only get partial redraws or might miss a slide entirely. It is safest to give each slide at least ten seconds of screen time before moving to the next. Find something to say about each slide’s content.
  • When presenting locally, the technical constraints don’t apply. Things project on the screen as fast as you see them on your computer. It is possible to flip through animations and slide changes rapidly for effect (although this can get exhausting for the audience if it is overdone). If you want to stop and talk about something in depth, you can always blank the screen and let the audience concentrate on you as you deliver the information.
  • The problem of multitasking audiences used to be strictly a concern in the web conferencing world. Local audiences had no choice but to sit quietly and concentrate on your presentation. But the sad fact of presenting to local audiences in 2011 is that you are likely to feel like a preacher up there. You will look out over a sea of bowed heads. But instead of praying, your congregation will be checking emails, twittering, live blogging, and writing notes on their laptops.
  • People often ask me how to keep people from multitasking and splitting their attention during a local or remote presentation. The answer is that you can’t. Trying to demand undivided attention will only serve to annoy your audience.Instead, you need to constantly keep “tricking” your audience into refocusing on you. I’m not talking about every few slides… I’m talking about every few seconds. You do this through vocal changes, energy, and the little psychological practices I will discuss.
  • Find a way to encourage and reward casual keyboard interaction early in your presentation. Even before the official start time, you might want to ask people to type where they are located or how the weather is, or what they are looking forward to in the talk. Anything to let them see that you are a real person paying attention to them and responding directly to them. Even something as trivial as asking them to type in their first names works. The key is to respond and show that the information flow is not just one way from you to them.
  • Standup comedians know many tricks for interacting with a large audience and making them feel like a participant in the proceedings. You can use these in your own in-room presentations.Try singling out a person in the front of the room. Ask their name and a little something about them. You can keep coming back to that person and addressing them by name. The person acts as a proxy for the rest of the audience. Even simple little asides will help you, such as: “Isn’t that right, Nancy?” or “Did you follow that, Nancy?”You can also encourage participation and feedback through polling questions that are designed to show universality of a concept. “I hate it when presenters just read bullet points off their slides. Clap if you hate that too.”Or try a “Shout out the answer” moment where you encourage the audience to break the barrier and participate in the information flow.
  • Dealing with questions in a room-based setting is always tricky, since you don’t have a chance to pre-screen questions. Here are three quick tips for dealing with problem situations.If you don’t know an answer, just say so. You don’t have to apologize or make up something. Nobody knows everything. If you have an opportunity to look it up later and get back to them, promise to do so. Don’t make a big deal out of it.If somebody asks a question that is highly case specific and not applicable to the larger audience, say so. “That’s so specific to your case that I’d rather talk with you about it afterwards. I’ll be right back there. Come see me. Let’s use our time here for issues affecting more people.”If somebody asks you an antagonistic or inappropriate question, you can use much the same response as in #2: “I don’t think this is the proper venue for dealing with that issue. Why don’t you come talk to me afterwards and I’ll give you my personal take on it.”If a person starts asking a long-winded question that you have heard before, let them finish. It’s tempting to cut them off by saying that you’ve heard this a million times and you know where they’re going. But that is disrespectful and tends to suppress future questions from the audience.
  • If you are lucky enough to have an involved, interested, participatory audience, you may be inundated by questions. You are never obligated to answer every question. On the web, where you can see typed questions, pick and choose the ones that are most beneficial to the masses (or to your own message).Feel comfortable ending your session at the announced time, even if there are still questions in the queue. Remember the performer’s motto: “Always leave them wanting more!”
  • When preparing a remote presentation, have three or four seed questions ready. If the audience is slow to ask their own questions, you or your moderator can ask a prepared question as if it were coming from the audience.
  • Let’s wrap up by coming back to two final tips that are valid for all presentations, local or remote.
  • And the final thing I want to stress is that while there are many specific stylistic and technical considerations for good speaking techniques, none of these are as important as projecting a sense of interest, enthusiasm, and engagement in your own topic.Your natural enthusiasm and passion for your subject need to come through to your audience. Your interest is infectious. If you sound like you have given the information many times and are bored with it yourself, your audience will be bored. If you stress the value and relevance of your information for your audience, they will tolerate a world of lesser little technical imperfections.
  • I hope you have seen the value for your own presentations, both local and remote. Try taking one of these tips at a time and working on it and practicing it until it feels natural and second-nature. As you continue to refine your presentations and your technique, the rewards to you will be increased effectiveness at accomplishing the business goals of your presentation and a greater sense of accomplishment and satisfaction as your audiences show their appreciation for not putting them through yet another boring seminar.
  • Take the Virtual Stage Webinar

    1. 1. Take the Virtual Stage<br />The art of engaging your online audiences<br />with Ken Molay<br />
    2. 2. Suzi Dafnis<br />Australian Businesswomen’s Network<br />Take the Virtual Stage: The art of engaging your online audiences.<br />
    3. 3. Take the Virtual Stage: The art of engaging your online audiences.<br />Q&A<br />1.<br />2.<br />
    4. 4. Take the Virtual Stage: The art of engaging your online audiences.<br />TWITTER<br />Use tag: #abnvirtual<br />Follow along at @suzidafnis<br />Ken is at @klmonline<br />
    5. 5. Take the Virtual Stage: The art of engaging your online audiences.<br />For a free trial or to learn more please phone <br />Australia: 1800 451 485 <br />New Zealand: 0800 42 4874 <br />or visit gotomeeting.com.au<br />Follow our blog workshifting.com<br />Subscribe to GotoMeeting or GotoWebinar before 30 August and receive the First Two Months FREE<br />Today’s webinar sponsored by<br />Now with HDFaces High Definition Video Conferencing<br />
    6. 6. Take the Virtual Stage: The art of engaging your online audiences.<br />Ken Molay<br />Webinar Success<br />
    7. 7. Presentations Have Evolved<br />
    8. 8. The Most Important Tip…<br />
    9. 9. Practice Is Not Optional<br />
    10. 10. How Do You Make Your Audience Care?<br />
    11. 11. ME!<br />ME!<br />ME!<br />ME!<br />Make The Presentation About Them<br />
    12. 12. Different Materials Serve Different Needs<br />
    13. 13. Put Detailed Text In Slide Notes<br />
    14. 14. Let’s Look At Differences Between Local And Remote<br />
    15. 15. When Are You “On”?<br /><ul><li>Watch other presenters
    16. 16. Radiate enthusiasm
    17. 17. Try pre-show chat
    18. 18. Assume you can be seen/heard</li></li></ul><li>In-Person Introduction Builds Empathy/Community<br />
    19. 19. Web Openings Must Demonstrate Value Quickly<br />
    20. 20. Differences In Presentation Style And Pacing<br /><ul><li>Voice is key
    21. 21. The experience is individual
    22. 22. Web creates pacing constraints
    23. 23. Body language is important
    24. 24. The experience is shared
    25. 25. Pacing is more flexible</li></li></ul><li>Your Webinar Voice Is A Lifeline For The Audience<br />
    26. 26. Go Over The Top With Your Online Voice<br />
    27. 27. Watch Out For Decreased Energy<br />
    28. 28. Speak To The Individual, Not The Crowd<br />
    29. 29. Online Pace Averages 1 Slide Per Minute<br />
    30. 30. What Happens If You Go Too Fast?<br />
    31. 31. Basketball<br />
    32. 32. Baseball<br />
    33. 33. American Football<br />
    34. 34. English Football<br />
    35. 35. Australian Rules Football<br />
    36. 36. Did You Follow The Bouncing Balls?<br />
    37. 37. In-Room Pacing Is Much More Flexible<br />
    38. 38. Local Audiences Watch YOU!<br />
    39. 39. Use Your Screen Wisely<br />Blank screen when appropriate<br />Choose to move into beam<br />Look at audience, not the screen<br />
    40. 40. Multitasking Is Now A Universal Problem<br />
    41. 41. Continually Trick People Into Re-Engaging<br />
    42. 42. Acknowledge And Interact With Your Audience<br />
    43. 43. Get Your Web Audience Using The Keyboard<br />
    44. 44. Tricks For Working The Room<br />
    45. 45. Challenge Your Audience<br />
    46. 46. Direct Online Audience Focus With Annotations<br />Business / RiskManagement<br />InformationTechnology<br />Operations<br />Xycomeginy <br />Xycomeginy GUI<br />Servers<br />XycomeginyServer 1<br /> BPM Manager<br />MQSeriesorMSMQ<br /> Marketing Space<br />EnforcementServer<br />ApplicationDatabase<br />XycomeginyServer 2<br />File<br />XML<br />FileVendors<br />Oracle<br />DB2<br />Sybase<br />My SQL<br />ADO orJDBC<br />PartnerSystems<br />EnforcementServer<br />MSMQ /MQSeries<br />HTTPS<br />Intranet /Internet <br />File Servers<br />Internal Data Sources<br />Credit Bureaus<br />External Data Providers<br />-<br />Solicitation DB<br />'<br />s<br />-<br />Experian<br />-<br />FISERV<br />/<br />FDR<br />/<br />TSYS<br />-<br />Portfolio Mgmt Systems<br />-<br />TransUnion<br />-<br />Fraud <br />-<br />FDS<br />, <br />Riskwise<br />-<br />Data Warehouses<br />-<br />Equifax<br />-<br />Title<br />, <br />Flood<br />, <br />Appraisal<br />-<br />OLAP Repositories<br />-<br />Dun <br />& <br />Bradstreet<br />-<br />Value Guides<br />-<br />Fulfillment Systems<br />Experian Business<br />-<br />many others<br />-<br />Document Preparation<br />-<br />Master Website<br />-<br />Application Servers<br />Adaptors<br />-<br />Scoring Systems<br />DataRepository<br />Xycomeginyon PC<br />LoanSharking<br />HTTPS<br />XML<br />Business Logic<br />HTTPS<br />JMS/MQ or MSMQ<br />Xycomeginyon PC<br />NumbersRunning<br />JMS/MQ or MSMQ<br />HTTPS<br />Business Logic<br />Application<br />Database<br />Message Queuing<br />Extortion<br />Xycomeginyon PC<br />File<br />HTTPS<br />Xycomeginyon PC<br />Boss<br />HTTPS<br />HTTPS<br />Xycomeginyon PC<br />Muscle<br />
    47. 47. Main point 1<br />Main point 3<br />Main point 2<br />Sub-point 1<br />Sub-point 1<br />Sub-point 1<br />Fact<br />Statistic<br />Analogy<br />Story<br />Sub-point 2<br />Sub-point 2<br />Fact<br />Sub-point 2<br />Story<br />Analogy<br />Sub-point 3<br />Sub-point 3<br />Sub-point 3<br />Example<br />Statistic<br />Tell The Audience Where To Look<br />
    48. 48. Managing Audience Questions<br />
    49. 49. You Don’t Have To Answer Every Question!<br />
    50. 50. Use Seed Questions Online<br />
    51. 51. A Quick Word About Failsafes<br />
    52. 52. Two Last Universal Truths<br />
    53. 53. Reinforce Key Points<br /><ul><li>You must rehearse
    54. 54. The presentation is about the audience
    55. 55. Presentation slides are not reference documents</li></li></ul><li>Energy, Passion, Relevance Will Save You<br />
    56. 56. Now Go Reap The Rewards<br />
    57. 57. Thank you<br />Ken Molay<br />President, Webinar Success<br />kmolay@wsuccess.com<br />www.wsuccess.com<br />
    58. 58. Take the Virtual Stage: The art of engaging your online audiences.<br />Q&A<br />Use the Question Pane to Ask Your Questions<br />
    59. 59. Take the Virtual Stage: The art of engaging your online audiences.<br />Ken Molay<br />Webinar Success<br />
    60. 60. Take the Virtual Stage: The art of engaging your online audiences.<br />For a free trial or to learn more please phone <br />Australia: 1800 451 485 <br />New Zealand: 0800 42 4874 <br />or visit gotomeeting.com.au<br />Follow our blog workshifting.com<br />Subscribe to GotoMeeting or GotoWebinar before 30 August and receive the First Two Months FREE<br />Today’s webinar sponsored by<br />Now with HDFaces High Definition Video Conferencing<br />
    61. 61. Take the Virtual Stage: The art of engaging your online audiences.<br />Upcoming Events<br />How to Enchant with <br />Social Media<br />Guy Kawasaki<br />Tuesday 13 September<br />12.00pm AEST<br />FREE<br />BOOKED for Lunch<br />Aliza Sherman <br />Wednesday 31 August<br />12.00pm AEST<br />FREE<br />
    62. 62. Take the Virtual Stage: The art of engaging your online audiences.<br />Ken Molay<br />Webinar Success<br />
    63. 63. Take the Virtual Stage: The art of engaging your online audiences.<br />NEW<br />CommunityPlus Membership<br />Introductory Offer - $97<br />Normally - $197<br />