Business process like Travel always spend resource on IT maturity. This is done more on client's demand to match up with overall IT significance in society. Most cases resource spend is not necessarily monitorised. He we say if one is not monitorising on expense of technology company should have advantage of primary domain of travel. We are trying to address this issue of monitorisation or capitalistion of recurring cost of technology. Let me know if any one has any suggestion or observations. In an imperfect world me too is imperfect. Wise men should correct, critics should criticise, enterprenures live on. Waiting for your mail to firstname.lastname@example.org . Best regards, Sutanu.