Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Baeumer, Thomas, Track 3

283 views

Published on

So tell me what you want, what you really, really want: including the user perspective before implementing measures of sustainability

Published in: Environment
  • Be the first to comment

  • Be the first to like this

Baeumer, Thomas, Track 3

  1. 1. 3rd WORLD SYMPOSIUM ON SUSTAINABLE DEVELOPMENT AT UNIVERSITIES 14-16 September 2016 So tell me what you want, what you really, really want: Including the user perspective before implementing measures of sustainability Thomas Bäumer & Stefan Zimmermann HFT Stuttgart (Stuttgart University of Applied Sciences), Germany WSSD-U-2016 | MIT | 14.-16.09.2016 EnSign | User Perspective hft-stuttgart.de
  2. 2. Example WSSD-U-2016 | MIT | 14.-16.09.2016 EnSign | User Perspective 2
  3. 3. Agenda 1. Who we are and what we do 2. Relevance of User-Behavior 3. Case Study: Implementing Sustainability Measures WSSD-U-2016 | MIT | 14.-16.09.2016 EnSign | User Perspective 4
  4. 4. WSSD-U-2016 | MIT | 14.-16.09.2016 EnSign | User Perspective 5 Key characteristics HFT • Founded in 1832 • 3 faculties, 14 Bachelor and 14 Master programs • About 4,000 students, 125 professors, 400 part-time lecturers and 100 academic researchers • Campus contains 9 buildings directly in the center of Stuttgart Who we are – Tradition and Innovation
  5. 5. What we do - RealLabor EnSign WSSD-U-2016 | MIT | 14.-16.09.2016 EnSign | User Perspective 7 Energy Efficiency Renewables Energies Energy Management
  6. 6. Relevance of User Behavior WSSD-U-2016 | MIT | 14.-16.09.2016 EnSign | User Perspective 8 Energy Efficiency Passive users should become active participants, who carry on the idea of "climate neutrality” as multipliers (“spill-over effect”). Renewables Energies Energy Management Wellbeing User Behavior We need to understand the positive and negative impact of user behavior on the energy consumption of buildings.
  7. 7. Procedural Fairness • “Fair-process-effect” (Folger 1977) Perception of an individual that a certain process is fair has an impact of the evaluation of the outcome. • How can we render a process fair? WSSD-U-2016 | MIT | 14.-16.09.2016 EnSign | User Perspective 10 Making the process of the implementation of sustainability measures fairer should result in more positive perceptions of and behaviors towards the implemented measures. The opportunity to state ones’ own opinion. Voicing ones’ own ideas and attitudes, regardless whether this leads to the desired outcome or not, makes people see a process as more fair.
  8. 8. Case Study Implementing Sustainability Measures WSSD-U-2016 | MIT | 14.-16.09.2016 EnSign | User Perspective 11
  9. 9. WSSD-U-2016 | MIT | 14.-16.9.2016 EnSign | User Perspective 12 STEP 1 Identification of the relevant areas for sustainability goals STEP 2 Identification of potential measures to reduce energy consumption (selection of planned measures)
  10. 10. STEP 3 Evaluation of measures from the user perspective WSSD-U-2016 | MIT | 14.-16.09.2016 EnSign | User Perspective 13 Winter semester 2015/2016 (Nov.-Jan.), Duration: 30 to 60 minutes Semi structured (qualitative) interviews • “Voice-factor” • Little knowledge concerning the environmental attitudes and behavior of staff within the organization • Comparable and open to individual input Sample • N=13 interviews (about 15% of all staff in these two buildings) • 6 females and 7 males, 4 professors and 9 other employees • Participants from each floor
  11. 11. Selected Results WSSD-U-2016 | MIT | 14.-16.09.2016 EnSign | User Perspective 14 As long as the user behaves counter productive and as long as the user is not aware […] we will not reduce energy consumption. A good idea, but… …it takes to much effort to program it. …it is too expensive. …it reacts too slowly. …I would have to look after it all the time. …does it work properly?
  12. 12. STEP 3 Evaluation of measures including the user perspective WSSD-U-2016 | MIT | 14.-16.09.2016 EnSign | User Perspective 15 ?
  13. 13. Conclusion • Give users a “voice” (participation) • Take seriously note of their concerns and include them in the decision making and implementation process User integration is good, because… WSSD-U-2016 | MIT | 14.-16.09.2016 EnSign | User Perspective 16 … it leads to more acceptance towards the implemented sustainability measures. … it has a positive impact towards sustainability as a whole. Important to achieve the predicted savings. Potential for attitude change and “spill-over effects”.
  14. 14. WSSD-U-2016 | MIT | 14.-16.9.2016 EnSign | User Perspective 17 Thank you! thomas.baeumer@hft-stuttgart.de stefan.zimmermann2@hft-stuttgart.de …your questions?

×